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Supply Ontario

Supply Chain Ontario operations have transferred to Supply Ontario effective July 31, 2023. This move marks a milestone in the efforts to create a smarter, stronger and more connected public sector supply chain that better serves the needs of Ontarians.

You will not see any changes to the services you use at this time.

Supply Ontario is now the home for:

the enterprise vendor of record program
advertising and communications procurement
management of the provincial stockpile of personal protective equipment and critical supplies
supply chain advisory services

Recent bulletin

Fresh Bread and Buns Vendor of Record Arrangement

Date

May 2, 2024

Overview

Supply Ontario (SO) has established a new Vendor of Record (VOR) arrangement for the Supply and Delivery of Fresh Bread and Buns (Tender #18072).

Canada Bread Company, Limited (Canada Bread) is the successful vendor who will provide fresh bread and bun products province-wide. Canada Bread has extensive experience in the bakery industry and will continue to serve the Ontario Public Service (OPS) for another term.

The VOR arrangement, effective September 10, 2023, is for a term of up to two years with an option to extend for two additional one-year extensions. The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement provides consistent quality and service, and discounted prices on items such as:

loaf breads (white, whole wheat, whole grain and specialty products);
hamburger buns;
hot dog buns;
sub buns;
kaiser buns;
dinner rolls;
flat breads;
pitas; and
bagels

Buyers will be able to order by phone, email and online and can use the vendor’s online web portal to:

consult a product guide and check inventory
easily customize orders
view previous orders
view/print invoices

Benefits

Cap on price increases throughout the term of the contract
Discounted prices on variety of bread and bun products
Opportunity to add new products to the core list for additional savings
Supply and delivery to a number of locations across Ontario

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

Questions about the VOR arrangement for Consolidated Groceries can be directed to:

OPS Service Centre

416-915-7772 or 1-888-996-7772

Archived bulletins

Hazardous Waste Collection and Disposal Services Vendor of Record Arrangement

Date

January 18, 2024

Overview

Supply Ontario has established a new Vendor of Record (VOR) arrangement for Hazardous Waste Collection and Disposal Services.

The VOR arrangement, which will become effective on January 14, 2024, is for a term of six years, with no option for extensions. There will be an annual refresh when additional vendors may be added to the VOR. This VOR arrangement is mandatory for Ontario Public Service (OPS) ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement will provide products, services, and personnel to collect, transport, store, and dispose of biomedical and hazardous waste from various facilities throughout Ontario. It includes seven qualified vendors over three service categories including one for liquid industrial waste.

Benefits

This VOR arrangement saves time, effort, and money by providing fast and streamlined access to hazardous waste disposal services from multiple vendors with the necessary experience, qualifications, and infrastructure to support OPS requirements.
The pre-qualified list of vendors can provide the necessary service throughout Ontario, providing choice to clients, while promoting competition through a second-stage selection process.
This VOR ensures that hazardous waste collection and disposal services meet industry standards and are in full conformity with Ontario Public Service (OPS) requirements.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

Questions about the VOR arrangement can be directed to:
OPS Service Centre
416-915-7772 or 1-888-996-7772

Security Guards Services Vendor of Record Arrangement

Date

December 7, 2023

Overview

Supply Ontario has established a new Vendor of Record (VOR) arrangement for Security Guards Services. There are 20 qualified vendors, each in one or more of the five defined geographic regions of Ontario and includes Level I, Level II, Level III, and Supervisor classifications.:

Postal Code “K” - Eastern Ontario
Postal Code “L” - Central Ontario
Postal Code “M” - Central Ontario, Toronto Metropolitan
Postal Code “N” - Southwestern Ontario
Postal Code “P” - Northern Ontario

Vendors by region and Postal Code
Vendor Name	East K	Central L	Central M	Southwest N	North P
A.S.P. Incorporated	No	Yes	Yes	No	No
A-Aaron Protection Services Inc.	Yes	Yes	Yes	Yes	Yes
Canadian Corps of Commissionaires (Hamilton)	No	Yes	No	Yes	No
Commissionaires Great Lakes	No	No	No	Yes	No
Dark City Security	No	No	Yes	No	No
Falcon Security Services	Yes	Yes	Yes	Yes	Yes
Focus Protective Services	No	Yes	Yes	No	No
G Force Security Inc.	Yes	Yes	Yes	Yes	No
Interlinx Security Solutions	No	Yes	Yes	No	No
Maxama Protection Inc.	Yes	Yes	No	No	No
North American Security Services	Yes	Yes	Yes	Yes	Yes
Paragon Protection Ltd.	Yes	Yes	No	No	X
Safety First Security Services Inc.	No	No	Yes	No	No
Sector Security Solutions Inc.	No	No	Yes	Yes	No
Securiguard Services Limited	Yes	Yes	Yes	Yes	Yes
SSI Security	Yes	Yes	Yes	Yes	Yes
Strategic Security Defense Inc.	No	No	Yes	No	No
TNT Security Inc.	Yes	Yes	No	Yes	Yes
Vista Security and Investigations	Yes	Yes	Yes	Yes	No

The VOR arrangement, which became effective on December 02, 2023, is for a term of up to five years with no option for extension. There will be an annual refresh when additional vendors may be added to the VOR.

The VOR arrangement is mandatory for OPS ministries and agencies, and it is optionally available to non-OPS entities, including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

For agreements executed prior to this VOR arrangement, the term can remain as defined within your ministry’s agreement.

The VOR establishes a list of pre-qualified vendors that can provide the necessary service throughout the province of Ontario, providing choice to clients while promoting competition through a second-stage approach.

Clients must note that a Statement of Work (SOW) cannot be signed after the expiry of the Master Agreement, which is December 1, 2028. Also, any SOW signed prior to the expiry of the Master Agreement cannot extend beyond six months from the Master Agreement expiry date.

Benefits

This VOR arrangement saves time, effort, and money by providing fast and streamlined access to security guard services from vendors with the necessary experience, qualifications, and infrastructure to support OPS requirements throughout Ontario.
The Security Guard Services VOR arrangement will:
- Increase access to French-speaking guards;
- Provide long-term discounts for periods of one to three months, four to six months, and for over seven months
There is a new, improved Request for Service (RFS) form created using convenient Excel functions. This RFS form will allow clients to select a relevant VOR vendor based on the postal code of service location and announced pricelist and obtain all necessary information to submit the RFS.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Microsoft Select Plus Reseller Vendor of Record

Date

October 12, 2023

Overview

Supply Ontario has established a new Vendor of Record (VOR) arrangement for a Microsoft Reseller for the Microsoft Select Plus Agreement (Tender-18358). CDW Canada Corporation was the successful vendor. The new VOR replaces the previous Microsoft Select Plus Reseller VOR (Tender-12683).

The VOR arrangement, which became effective on October 1, 2023, is for a term of up to three years to coincide with the term of the Supply Ontario extension of the Select Plus Volume License Agreement with Microsoft. The VOR arrangement is mandatory for Ontario Public Service (OPS) ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement provides the ability to acquire products and services listed on the Select Plus Agreement price list, including:

Software desktops and servers
Software Assurance
Client access licenses
Microsoft server operating software
Microsoft Office
Microsoft Project
Microsoft Visio

Infrastructure Technology Services (ITS) will continue to provide OPS clients with the products and services and support in order to determine the most appropriate software license to meet clients’ needs. ITS will assist with ordering software on behalf of OPS clients and ensure that the software is properly configured, installed, and managed.

Benefits

Access to over 300 Microsoft products and services
Access to pricing with significant discounts
No minimum purchase or volume commitment required
Ability to acquire Software Assurance (maintenance) for clients with existing software licenses
Ability for clients who have an existing Select Plus enrolment with another reseller to have more than one Select Plus enrolment through the VOR
Easy tracking of assets connected to each enrolment

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Talent Acquisition and Job Classification Services Vendor of Record

Date

September 28, 2023

Overview

Supply Ontario has established a new Vendor of Record (VOR) arrangement for Talent Acquisition and Job Classification Services, effective July 12, 2023, for a term of up to five years.

This new VOR arrangement replaces the previous Talent Acquisition and Job Classification Services VOR arrangement. It includes two new service categories: Job description writing and job evaluation, which were previously combined in one category.

The abbr title="Vendor of Record">VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

Vendors are required to provide talent acquisition services for staff-level positions, and job description writing and job evaluation services for all staff position types excluding management and executive level positions.

The new VOR includes seven service categories:

Talent planning and sourcing;
Talent screening;
Talent assessments;
Talent pnboarding;
Talent acquisition process evaluation;
Job description writing; and
Job evaluation.

Benefits

Talent acquisition in five service categories;
Job classification in two service categories;
Multiple vendors per service area to provide choice and promote competition;
Rates are consistent in all Ontario locations; and
Services will meet accessibility requirements.

An annual refresh will be conducted at Supply Ontario’s discretion which will allow new vendors to join the VOR arrangement and for existing vendors to bid on topic areas they had not previously been awarded. Supply Ontario may also choose to add more service categories to the current offering during the optional annual refresh.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Leadership Talent Services Vendor of Record

Date

September 21, 2023

Overview

Supply Ontario has established a new Vendor of Record (VOR) arrangement for Leadership Talent Services, effective on July 7, 2023, for a term of up to five years.

The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, and major transfer payment recipients.

The VOR arrangement provides leadership talent services to ensure the OPS is developing and retaining high-performing employees who will be ready and capable to address challenges now and in the future. This VOR will support planning and end-to-end talent search and acquisition services, career development and mobility through individual assessment and coaching services, and transition support services for managers and executives.

Vendors will provide leadership talent services in four categories:

Executive talent search;
Management talent search;
Leadership assessment; and
Leadership coaching.

Benefits

Multiple vendors per service area to provide choice and promote competition
Rates are consistent in all Ontario locations
Services will meet accessibility requirements

An annual refresh will be conducted at Centralized Supply Chain Ontario’s discretion which will allow new vendors to join the VOR arrangement and for existing vendors to bid on topic areas they had not previously been awarded. Centralized Supply Chain Ontario may also choose to add more service categories and/or topic areas to the current offering during the optional annual refresh.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Consolidated Groceries Vendor of Record Arrangement

Date

August 24, 2023

Overview

Supply Ontario (SO) has established a new Vendor of Record (VOR) arrangement for the Supply and Delivery of Consolidated Groceries.

Compass Group Canada Ltd., operating as Foodbuy Canada, is the successful vendor who will provide grocery products province-wide. Foodbuy Canada has extensive experience in the food service industry and will help bring savings and efficiencies by leveraging purchase volumes with manufacturers, distributors and other vendors.

The VOR arrangement, effective August 1, 2023, is for a term of up to two years with an option to extend for two additional one-year extensions. The VOR arrangement is mandatory for Ontario Public Service (OPS) ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement provides consistent quality and service, and discounted prices on items such as:

fresh, frozen and processed meat
frozen, canned and dry groceries
vegetarian, Halal, Kosher and other special diet products

Buyers will be able to order by phone, email and online and can use the vendor’s online web portal to:

consult a product guide and check inventory
easily customize orders
view previous orders
view/print invoices

Benefits

Cap on price increases throughout the term of the contract
Opportunity to add new products to the core list for additional savings
Free delivery for minimum orders of $150 for institutions with 50 or fewer beds or $300 for larger institutions
No limits on purchase quantities
Healthier food options, including products lower in fat, sugar and sodium.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Vehicle Equipment Disposal and Remarketing Services

August 10, 2023

Overview

Supply Ontario (SO), has established a new Vendor of Record (VOR) arrangement for Vehicle Equipment Disposal and Remarketing Services. The new VOR replaces the 2021 Vehicle Equipment Disposal and Remarketing Services VOR.

The VOR arrangement, effective August 1, 2023, is for a term of up to four-years and includes a pricing and vendor refresh option. The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement is for the disposal and remarketing of passenger, enforcement and light commercial vehicles, and other equipment such as: medium and heavy trucks, special purpose vehicles, snowmobiles, all-terrain vehicles (ATVs), motorcycles, trailers, aircraft, and boats throughout the Province of Ontario.

Benefits

A primary and secondary vendor for each of the five regions in Ontario (Central, Western, Eastern, Northeastern and Northwestern regions).
- If the primary vendor is not available, the secondary vendor can be used to ensure there are no service interruptions or delays.
A choice of vehicle disposal methods:
- sales/disposals of vehicles or equipment coordinated at the vendor’s facility
- sales/disposal of vehicles and/or equipment conducted electronically via a secure auction platform.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Management Consulting Services

Date

July 27, 2023

Teams involved

Ministry of Public and Business Service Delivery (MPBSD)

Supply Chain Ontario (SCO)

Overview

The Ministry of Public and Business Service Delivery (MPBSD), Supply Chain Ontario (SCO), has established a new Vendor of Record (VOR) arrangement for Management Consulting Services. The new VOR replaces the 2018 Management Consulting Services VOR.

The VOR arrangement, effective June 16, 2023, is for a term of two years with one two-year extension option and includes a refresh option in year two. The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

This arrangement covers management consulting services that may be required for IT or non-IT projects, but does not include software development. The roles required by a client may include some or all of the expertise and responsibilities as set out in this VOR.

A client may also request additional skills required for its project that are within the scope of the roles and service categories. Under this VOR arrangement, OPS clients will continue to be responsible for day-to-day operations and the delivery of government services.

Services to be provided under this arrangement include eight service categories, as listed below:

Business metrics, performance management and process improvement services
Business process assessment and integration services
Organizational effectiveness services
Organizational transformation services
Procurement services
Program management services
Project management, assurance, and review services
Strategic management and planning services

Benefits

forty vendors covering eight service categories
vendors available to support both IT and non-IT projects
fixed pricing based on actual requirements of a particular project

A refresh will be conducted at the Ministry’s discretion which will allow new vendors to join the VOR arrangement and for existing vendors to bid on roles they had not previously been awarded. The Ministry may also choose to add more categories and/or roles to the current offering during the optional refresh.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Learning, Training, Research, and Evaluation Services

Date

June 27, 2023

Teams involved

Ministry of Public and Business Service Delivery (MPBSD)

Supply Chain Ontario (SCO)

Treasury Board Secretariat (TBS)

Cabinet Office (CAB)

Office of the Chief Corporate Information Officer (OCCIO)

Ministry of Agriculture, Food and Rural Affairs (OMAFRA)

Ministry of Education (EDU)

Ministry of Colleges and Universities (MCU)

Ministry of Labour, Immigration, Training and Skills Development (MILTSD)

Overview

The Ministry of Public and Business Service Delivery (MPBSD), Supply Chain Ontario (SCO), has established a new Vendor of Record (VOR) arrangement for Learning, Training, Research, and Evaluation Services, effective May 15, 2023, for a term of up to five years.

This new VOR arrangement replaces the previous Learning and Training Services VOR arrangement that has been expanded to now include two new service categories – Research and Evaluation. These two new categories were previously part of a multi-ministry VOR arrangement for Research, Evaluation and Knowledge Mobilization Services which has now expired.

The VOR arrangement provides learning and training services to ensure the OPS is developing and retaining knowledgeable as well as high-performing employees who will be ready and capable to address challenges now and in the future. The category of research and evaluation services will support research collaboration among the ministries and expand the capacity for procurement of research and evaluation services.

The new VOR includes eight service categories:

Leadership Development Programming
General Programming
Digital Learning
Communication Courses Programming
General I & IT Learning and Training Services
Regulatory, Compliance and Enforcement Programming
Research Services
Evaluation Services

Benefits

Learning and training services in 44 topic areas
Research and evaluation services in 18 topic areas
Multiple vendors have been awarded per topic area
Rates are consistent in all Ontario locations
Services will meet accessibility requirements

An annual refresh will be conducted at the Ministry’s discretion which will allow new vendors to join the VOR arrangement and for existing vendors to bid on topic areas they had not previously been awarded. The Ministry may also choose to add more service categories and/or topic areas to the current offering during the optional annual refresh.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide and other supporting documents are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Changes to the Ontario Public Service and Broader Public Sector Procurement Directives: Enabling the Building Ontario Businesses Initiative

May 8, 2023

Teams involved

Supply Chain Ontario, Ministry of Public and Business Service Delivery
Supply Chain Transformation Office and Planning and Performance Division, Treasury Board Secretariat

Overview

To implement the Building Ontario Businesses Initiative (BOBI), the government of Ontario has updated the Ontario Public Service (OPS) and Broader Public Sector (BPS) Procurement Directives.

BOBI leverages the province’s purchasing power to help create new opportunities for Ontario businesses by levelling the playing field for Ontario businesses in government procurement opportunities in Ontario. The strategies used to implement BOBI will also help to create jobs in local communities and strengthen Ontario’s supply chain resiliency.

The effective dates for the updated directives are:

OPS Procurement Directive – September 1, 2023
BPS Procurement Directive – January 1, 2024

Updates to Procurement Tools and Templates on InsideOPS are being made to align with the effective dates of the updated directives.

Training on the BOBI strategy, including how public sector buyers can implement the initiatives into procurements, will be offered to OPS and BPS entities. For information about training dates beginning in June, go to the Doing Business with the Ontario Government website.

How to access the OPS and BPS Procurement Directives

The updated versions of the directives are available on InsideOPS (OPS Procurement Directive) and Ontario.ca (BPS Procurement Directive).

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

I&IT Solutions Consulting Services

February 1, 2023

Teams involved

Ministry of Public and Business Service Delivery (MPBSD)
Supply Chain Ontario (SCO)

Overview

The Ministry of Public and Business Service Delivery (MPBSD), Supply Chain Ontario (SCO), has established a new Vendor of Record (VOR) arrangement for I&IT Solutions Consulting Services. The new VOR replaces the 2019 I&IT Solutions Consulting Services VOR.

Through the new VOR arrangement, vendors are qualified in all service categories. They are also qualified in one or both of the project value streams:

below $5M (Stream A)
$5M or greater (Stream B)

The VOR arrangement, effective January 1, 2023, is for a term of three years with an option to extend for one additional year. The VOR arrangement is mandatory for Ontario Public Service (OPS) ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients. There are sixty-three successful vendors on the VOR.

This VOR arrangement provides services in five categories:

Business Analysis & Planning
Architecture
Solutions Development
Testing & Quality Assurance
Systems Integration/Deployment & Operations

Benefits

This VOR arrangement requires vendor pricing to be provided on a fixed price basis for the requirements of a particular project. “Fixed Price” means the maximum amount that the vendor may charge for the services performed and/or deliverables/milestones specified within a project. It is not subject to change unless otherwise subsequently agreed to by the vendor and the OPS client.

The I&IT Solutions VOR arrangement is intended to deliver on I&IT projects from start to completion. Vendors will be required to provide and manage a project team to address the I&IT Solution consulting needs.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Supply and Delivery of Dairy Products

Date

November 16, 2022

Teams involved

Ministry of Public and Business Services Delivery (MPBSD)
Supply Chain Ontario (SCO)

Overview

The Ministry of Public and Business Services Delivery (MPBSD), Supply Chain Ontario (SCO), has established a new Vendor of Record (VOR) arrangement for the Supply and Delivery of Dairy Products.

The VOR arrangement, effective September 13, 2022, is for a term of up to two years with an option to extend for two additional one-year extensions. The VOR arrangement is mandatory for Ontario Public Service (OPS) ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement provides consistent quality and service as well as discounted prices on a list of core items and a discount rate for dairy products.

The following vendors are responsible for providing dairy products to locations identified within the zones awarded to them:

Jonluca Enterprises Inc.
Brum’s Dairy Limited

Benefits

Cap on price increases throughout the term of the contract
Opportunity to add new products to the core list for additional savings
Free delivery on orders of $75 or more
No limits on purchase quantities

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Physical Threat Risk Assessments, Physical Security Plans and Physical Security Training

Date

November 2, 2022

Teams involved

Ministry of Public and Business Service Delivery (MPBSD)

Supply Chain Ontario (SCO)

Overview

The Ministry of Public and Business Service Delivery (MPBSD), Supply Chain Ontario (SCO), has established a new Vendor of Record (VOR) arrangement for Physical Threat Risk Assessments, Physical Security Plans and Physical Security Training.

The VOR arrangement, effective August 22, 2022, is for a term of two years with an option to extend for two additional years. The VOR arrangement is mandatory for Ontario Public Service (OPS) ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

There are eight successful vendors. This VOR arrangement supports the OPS Physical Security Operating Policy which ensures safer and more secure work environments for employees, visitors, clients, and contractors. Vendors on this VOR arrangement are able to identify threats that are unique to each location and determine the appropriate levels of security to manage risk and mitigate any losses.

There are two service categories available through this VOR arrangement:

Service Category 1: Physical Security Threat Risk Assessments and Physical Security Plans
Service Category 2: Physical Security Training Services

Benefits

Assessments include recommendations for countermeasures, upgrades and security programs to mitigate the threats posed to people, assets, and information
Consistent quality approach to the physical security component of an integrated security program
Fixed rate per diem pricing

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Courier Services

October 24, 2022

Teams involved

Ministry of Public and Business Service Delivery (MPBSD)

Supply Chain Ontario (SCO)

Overview

The Ministry of Public and Business Service Delivery (MPBSD), Supply Chain Ontario (SCO), has established a new Vendor of Record (VOR) arrangement for Next Day or Best Available Courier Services. Purolator Inc. was the successful vendor.

The VOR arrangement, effective on November 1, 2022, is for a term of three years plus, two one-year optional extensions. There will be a refresh which will allow new vendors to join and existing vendors to refresh their rates.

This VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non- OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

This VOR arrangement will provide delivery of envelopes and packages to destinations within Ontario, nationally, and to international destinations. The following are some of the services included in this VOR arrangement:

Next day delivery by 10:00 am and 12:00 pm
High speed/high volume shipping systems
Secure transport and tracking of controlled substances and dangerous goods
Service in rural and remote areas
Saturday delivery

Note: This VOR arrangement does not include Same Day Courier Services.

Rate tables and costs for additional services are available on InsideOPS and on the Doing Business with Ontario website.

Benefits

Next day or best available courier services to all destinations inside or outside the province
Automated tracking of courier shipments
Rates guaranteed for the first year of the contract

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Supply and Delivery of Bulk Fuels

Date

October 14, 2022

Teams involved

Ministry of Public and Business Service Delivery (MPBSD)

Supply Chain Ontario (SCO)

Overview

The Ministry of Public and Business Service Delivery (MPBSD), Supply Chain Ontario (SCO), has established a new Vendor of Record (VOR) arrangement for the Supply and Delivery of Bulk Fuels.

The VOR arrangement, effective November 1, 2022, is for a term of two years with two optional one-year extensions. It is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

Contracts have been awarded to the following five vendors:

McDougall Energy Inc.
Morgan Fuels
Parkland Fuel Corporation
Pepco Corporation
W.O. Stinson and Son Ltd.

This VOR arrangement includes bulk fuels for heating, transportation, generating electricity and emergency services across Ontario. The products available through this VOR arrangement include:

Low sulphur diesel
Fuel oil – (type 2 – furnace)
Regular unleaded gasoline
Premium unleaded gasoline

Benefits

The VOR arrangement ensures that the fuel products provided meet required specifications and are available throughout Ontario.

Vendors must respond promptly to requests for emergency deliveries, most often for forest fire operations in remote base camp locations.

Clients will have online access to daily fuel pricing which will support invoice reconciliation.

An annual vendor refresh will be conducted to allow for additional vendors to qualify on this VOR arrangement and for existing vendors to revise their pricing or provide pricing for new zones. A vendor refresh provides an opportunity for new entrants into the market and creates more competition leading to potentially lower costs and greater value for taxpayer dollars.

Using this VOR Arrangement

The province has been divided into 21 geographical zones and each zone has been awarded to one or more vendors. A list of vendors awarded in each zone will be available (see below “How to access the VOR arrangement”) along with the vendor delivery price per zone and vendor contact information. The pricing is fixed for one year.

At the beginning of the contract term on November 1, 2022, clients will choose a vendor to service each of their delivery locations from the list of qualified vendors in each zone.

After the completion of each annual refresh, and prior to November 1 each year, a revised vendor list will be posted on the VOR site.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Workplace Investigation, Mediation, Restoration and Training Services VOR Arrangement

October 3, 2022

Teams involved

Ministry of Public and Business Service Delivery (MPBSD)

Supply Chain Ontario (SCO)

Workplace Discrimination and Harassment Prevention (WDHP) Office, MPBSD

Overview

The Ministry of Public and Business Service Delivery (MPBSD), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has established a new Vendor of Record (VOR) arrangement for Workplace Investigation, Mediation, Restoration and Training Services (WIMRTS).

The VOR arrangement, effective July 20, 2022, is for a term of up to three years with two extension options of one year each. The VOR arrangement is mandatory for OPS ministries and applicable agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

There are 36 successful vendors in the following four service categories:

Workplace Investigation
Mediation Services
Restoration and Workplace Review Services
Training Services

Benefits

Larger roster of vendors to provide services related to allegations of harassment and/or discrimination involving Human Rights Code grounds such as race, disability, gender expression/identity
Vendors assessed on their anti-oppression and trauma-informed approach when delivering services in the areas of anti-racism, disability accommodation and harassment
“Training” as a new service category to further support workplace conflict issues
Adapted per diem pricing structure per industry standards that enables a wider participation of vendors with a range of pricing options

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Supply and Delivery of Laboratory Supplies and Consumables

September 20, 2022

Teams involved

Ministry of Public and Business Service Delivery (PBSD)

Supply Chain Ontario (SCO)

Overview

The Ministry of Public and Business Service Delivery (PBSD), Supply Chain Ontario (SCO), has established a new Vendor of Record (VOR) arrangement for the Supply and Delivery of Laboratory Supplies and Consumables. The VOR was awarded in two categories:

Category 1 – Supplies and Consumables: test tubes, pipettes, syringes, etc.
Category 2 – Safety Supplies (Laboratory and General): latex gloves, protective clothing, first aid kits, spill kits, etc.

Fisher Scientific Company is the successful vendor in both categories.

The VOR arrangement, which became effective on April 18, 2022, is for a term of three years with one optional two-year extension. It is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement provides the opportunity to purchase laboratory supplies and related products and consumables, and includes delivery and warranty for products and services.

Laboratory supplies include various consumables, safety supplies, and accessories used for a wide range of scientific testing, such as:

environmental tests to ensure safe drinking water and environmental safety
virology testing for the prevention and treatment of disease compounds testing for infrastructure safety and prevention/investigation of workplace incidents across multiple laboratories within Ontario

Benefits

Discounts of approximately 50%-60% on core list items (see VOR documents for details)
Discounts of 32% on supplies and consumables and 20% on safety supplies, compared to current market prices
Prompt delivery of orders, including requests for emergency deliveries, to all clients throughout the province
Stability in pricing on commonly purchased products
Measures will be taken to protect and set aside laboratory products in case of pandemic or unforeseen emergency situations

Products and services provided by Fisher Scientific Company will be of the required quality, meet any industry standards applicable to the product by law, and in full conformity with client requirements.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Supply and Delivery of Laboratory Gases

Date

August 19, 2022

Teams involved

Ministry of Public and Business Service Delivery (MPBSD)

Supply Chain Ontario (SCO)

Overview

Linde Canada Inc. is the successful vendor who will provide the goods and services province-wide.

The VOR arrangement, effective August 9, 2022, is for a term of three years with one optional two-year extension. It is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement provides the opportunity to purchase laboratory gases and includes delivery as well as warranty for products and services. The core list of laboratory gases includes high-purity analytical instrumentation gases, reagent gases, and gas mixtures, customized to client requirements.

Laboratories will have access to gases for scientific testing such as:

forensic evidence tests
environmental tests to ensure safe drinking water and environmental safety
tests for the prevention and treatment of disease
infrastructure safety tests
tests for preventing/investigating workplace incidents

In total, the core list includes many different laboratory gases such as argon, nitrogen, hydrogen, oxygen, and acetylene. Clients will also be able to purchase cryopreservation and gas handling as well as distribution and storage equipment to help them work safely and productively with the laboratory gases.

Benefits

Discounts of approximately 57% on gases, compared to current market prices
Discounts of 37% on non-gases, compared to current market prices
Prompt delivery of orders, including requests for rush orders, to all clients throughout the province, with no minimum order required for free delivery
Stability in pricing on commonly purchased products

Products and services provided by Linde Canada Inc. will be of the required quality, meet any industry standards applicable to the product by law, and will meet all client requirements.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Supply and Delivery of Office Products, Print and Copy Paper and Laser Toners VOR Arrangement

Date

June 30, 2022

Teams involved

Ministry of Public and Business Service Delivery (MPBSD)
Supply Chain Ontario (SCO)

Overview

The Ministry of Public and Business Service Delivery (MPBSD), Supply Chain Ontario (SCO), has established a new Vendor of Record (VOR) arrangement for the Supply and Delivery of Office Products, Print and Copy Paper and Laser Toners.

The VOR arrangement, effective June 21, 2022, is for a term of up to two years with an option to extend for one additional year. The VOR arrangement is mandatory for Ontario Public Service (OPS) ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement allows suppliers to provide consistent quality and service across the province and provides discounted prices on a list of core items and a discount rate off catalogue and *Net Products.

The following vendors have been awarded the following categories:

Novexco Inc. – Office products
Novexco Inc. – Print and copy paper
Corporate Express, Canada Inc. – Laser toners

Benefits

Fixed rate pricing and discount on products
Cap on price increases throughout the term of the contract
Opportunity to add new products to the core list for additional savings
Discounts applied per category:
Office products – 75% excluding *net products
Print and copy paper – 75%
Laser toner – 70%
Home delivery option
Free delivery on orders of $50 or more
Five days normal delivery to most places within the province, seven business days to remote locations
Price upon request for bulk orders
No minimum or maximum purchase quantities on any item

*“Net Products” means office product items excluding print and copy paper and laser toners, on the catalogue that are:

non-stock items;
manufactured to order; and
items for which applying the Discount Percentage for Catalogue Products would cause the item to be sold below cost, excluding any Core List Products.

Vendors were evaluated for their support and contribution to businesses located in Ontario. In addition, vendors were assessed for diversity, inclusion, accessibility, and anti-racism considerations, which are in line with the Ontario Public Service (OPS) Diversity and Inclusion Blueprint and the OPS Anti-Racism Policy.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Equipment and Technical Services for Event Staging

Date

June 6, 2022

Teams involved

Government and Consumer Services (MGCS)

Supply Chain Ontario (SCO)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), has established a new Vendor of Record (VOR) arrangement for Equipment and Technical Services for Event Staging, effective June 5, 2022, for a term of up to two years.

The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities.

Contracts have been awarded to the following 11 vendors:

AV-Canada Inc.
Bespoke Events
GavCom Media Productions
Livecast Inc.
National Show Systems
Pandor Productions
Production Service Industries
Q Productions Inc.
Quest Audio Visual
Stagevision Inc.
Van Valkenburg Communications

These vendors provide audiovisual production support, technical services and other staging support for media events, announcements, stakeholder meetings, and large-scale public commemorative events.

Benefits

This VOR arrangement ensures:

Standardized service quality and pricing for event staging
Access to vendors experienced in supporting government events
Access to the latest event-related technology and equipment
Pre-determined rates for event personnel

Using this VOR Arrangement

The province has been divided into four regions and each region has been awarded to one or more vendors. A list of vendors for each region, including the vendor’s hourly rates and vendor contact information is available on the internal VOR site on InsideOPS and on the Doing Business with Ontario site.

To request a quote for an event, clients will issue a Request for Services (RFS) to VOR vendors in the region where the event will take place. Clients will evaluate the responses to the RFS and select a vendor for the event.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

Access is available through InsideOPS

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772or 1-888-996-7772

Supply and Delivery of Bulk Propane

Date

May 2, 2022

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has established a new Vendor of Record (VOR) arrangement for the Supply and Delivery of Bulk Propane, effective May 1, 2022, for a term of up to six years.

The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities.

Contracts have been awarded to the following six vendors:

Federated Co-operatives Limited
MacEwan Petroleum Inc.
Morgan Fuels
Parkland Corporation
Superior Propane
W.O. Stinson and Son Limited

Ministries purchase propane to heat buildings and water at various locations across the province. In some instances, the propane may be used for power generation or as cooking fuel. Vendors are responsible for providing bulk tanks and bulk propane to locations identified within the zones awarded to them. Under the VOR arrangement, vendors are required to deliver the tanks to client locations, inspect and connect the tanks and fill the tanks as required.

Benefits

The VOR arrangement ensures that the propane provided meets the required specifications and is available when and where clients require it.

An annual vendor refresh will be conducted to allow existing vendors to revise their pricing or provide pricing for new zones, and for additional vendors to qualify on this VOR arrangement. Having a vendor refresh provides an opportunity for new entrants into the market and creates more competition leading to potentially lower costs and greater value for clients.

Using this VOR Arrangement

The province has been divided into 20 geographical zones and each zone has been awarded to one or more vendors. A list of vendors awarded each zone will be available along with the vendor delivery price per zone and vendor contact information.

At the beginning of the contract term on May 1, 2022, clients will choose a vendor to service each of their delivery locations from the list of qualified vendors in each zone. The chosen vendor will provide, install and fill the tanks for a minimum one-year term. Tank change-outs will be coordinated between the OPS client and the vendor.

After the completion of each annual refresh, and prior to May 1 each year, a revised vendor list will be posted on the VOR site. Clients may switch to a new vendor on May 1 of each year or continue with the same vendor for another year.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement, User Guide and Client Satisfaction survey are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing Business with Ontario website.

Contacts

OPS Service Centre
416-915-7772 or 1-888-996-7772

New Office and Institutional Furniture Vendor of Record Arrangement

Date

April 1, 2022

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has established a new Vendor of Record (VOR) arrangement for the supply, delivery and installation of office and institutional furniture. The eight successful vendors are:

Allseating Corporation
Corporate Express Canada, Inc., o/a Staples Advantage Canada
Drechsel Business Interiors
ergoCentric Seating Systems
Haworth Incorporated
POI Business Interiors Inc. (Steelcase)
Teknion Limited
Triad Office Interiors

The VOR arrangement, which became effective March 1, 2022, is for a term of up to two years with two additional terms of up to one year each. The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

Benefits

Vendors will work with clients to accommodate and develop ergonomic and accessible solutions for diverse furniture and seating needs.
Optional items available for parks, recreational and institutional facilities.
Vendors have an environmental program in place to take back furniture and recycle.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement, User Guide and Client Satisfaction survey are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing Business with Ontario website.

Contacts

OPS Service Centre
416-915-7772 or 1-888-996-7772

Cleaning Supplies and Sanitary Papers New Vendor of Record Agreement

Date

December 15, 2021

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has established a new Vendor of Record (VOR) arrangement for Cleaning Supplies and Sanitary Papers. Mister Chemical Ltd. is the successful vendor.

The VOR arrangement, effective October 29, 2021, is for a term of up to two years with three additional terms of up to one year each. The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

This single-vendor VOR arrangement allows the supplier to provide consistent quality and service across the province and provides discounted prices on a list of core items.

Benefits

Allows buyers to request product training
Free delivery with a minimum purchase of $50 or more.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement, User Guide and Client Satisfaction survey are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing Business with Ontario website.

Contacts

OPS Service Centre
416-915-7772 or

Volume Licensing Agreement with Salesforce.com Canada Corporation for the procurement of Salesforce Software-as-a-Service offerings

Date

November 12, 2021

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)
Infrastructure Technology Services (ITS)

Overview

The Government of Ontario, through the Ministry of Government and Consumer Services (MGCS), has established a new Volume Licensing Agreement (VLA) style Master Subscription Agreement (MSA) with Salesforce.com Canada Corporation (Salesforce) for the procurement of Salesforce Software-as-a-Service offerings.

The new VLA, effective June 30, 2021, has a term of two years. This is a mandatory-use, enterprise-wide VLA arrangement for all ministries and agencies covered by the Ontario Public Service (OPS) Procurement Directive. In addition, the VLA is optionally available to non-OPS organizations.

The VLA includes pricing for Salesforce offerings which are hosted on Canadian Public Cloud Infrastructure, including:

Health Cloud
Sales Cloud
Service Cloud
Customer/Partner Community
Platform
Analytics
Public Sector Foundation
Marketing Cloud
Percentage-based add-ons (Shield; Sandboxes, Success Plans)
MuleSoft Integration

Benefits

The Salesforce MSA establishes a volume-based pricing grid with minimum product discounts on Total Annual Spend aggregated across the OPS and Broader Public Sector (BPS). As of July 1, 2021, the Total Annual Volume is between $60M and $65M for Salesforce subscriptions and below $1.5M for MuleSoft subscriptions. As part of the agreement, Salesforce MSA will provide corresponding discounts for this volume tier every January 1 and July based on cumulative spending by OPS and BPS.

How to access the VLA

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

Questions about the Salesforce MSA can be directed to:

Georgi Chomukliev
Corporate Services, Procurement Infrastructure Technology Services
647-205-6193
georgi.chomukliev@ontario.ca

Vehicle and Equipment Disposal and Remarketing Services VOR Arrangement

Date

August 26, 2021

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)
Ministry of Transportation (MTO)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has established a new Vendor of Record (VOR ) arrangement for Vehicle and Equipment Disposal and Remarketing Services.

The VOR arrangement, effective on August 1, 2021, is for a term of up to two years. The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The new VOR arrangement provides for disposal of various types of vehicles and equipment from ministries and agencies. The vehicles and equipment are primarily passenger, enforcement and light commercial vehicles but may also include medium and heavy trucks, special purpose vehicles, snowmobiles, ATVs, motorcycles, trailers, aircraft/helicopters and boats (up to and including car ferries).

Benefits

Primary and secondary vendors for each of the five regions in Ontario (Central, Western, Eastern, Northern and Remote Northern regions).
- If the primary vendor is not available, having secondary vendors will ensure there are no service interruptions or delays.
A choice of vehicle disposal methods:
- sales/disposals of vehicles or equipment coordinated at the vendor’s facility
- sales/disposal of vehicles and/or equipment conducted electronically using a secure auction platform.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Talent Acquisition and Job Classification Services VOR Arrangement

Date

July 19, 2021

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)
Treasury Board Secretariat (TBS)
Talent Planning & Strategic Initiatives, Talent and Leadership Division (TLD)
Job Evaluation Initiatives Branch, Human Resources Delivery Division (MGCS)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has established a new Vendor of Record (VOR) arrangement for Talent Acquisition and Job Classification Services, replacing the 2015 Recruitment Services VOR arrangement.

The VOR arrangement, effective July 12, 2021, is for a term of up to two years. The VOR arrangement is mandatory for Ontario Public Service (OPS) ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement has been established to assist with talent acquisition services at the staff-level for all position types excluding management.

The following six service categories are included in this VOR arrangement:

Talent Sourcing and Planning*
Talent Screening*
Talent Assessment*
Talent Onboarding*
Talent Acquisition Process Evaluation
Job Description Writing and Job Evaluation

*End-to-end service vendors who fall into the first four service categories are eligible to provide services on large scale recruitment projects.

Benefits

Vendors are assessed for diversity, inclusion, accessibility and anti-racism considerations, which are in line with the OPS Diversity and Inclusion Blueprint and the OPS Anti-Racism Policy.
Service category approach encourages the participation of small, medium and large organizations whereby a vendor can choose to propose services according to its strength and structure.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Leadership Talent Services VOR Arrangement

Date

July 12, 2021

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)
Treasury Board Secretariat (TBS)
Talent Planning & Strategic Initiatives, Talent and Leadership Division (TLD)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has established a new Vendor of Record (VOR) arrangement for Leadership Talent Services, replacing the 2016 Executive Coaching Services VOR arrangement.

The VORarrangement, effective July 7, 2021, is for a term of up to two years. The VOR arrangement is mandatory for Ontario Public Service (OPS) ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement has been established to provide talent planning, end-to-end talent search and acquisition services, career transition support services for managers and executives and career development and mobility through individual assessment and coaching services.

The following four service categories are included in this VOR arrangement:

Executive Talent Search
Management Talent Search
Leadership Assessment
Leadership Coaching

Benefits

Vendors are evaluated specifically for management and executive level services.
Vendors are assessed for diversity, inclusion, accessibility and anti-racism considerations, which are in line with the OPS Diversity and Inclusion Blueprint and the OPS Anti-Racism Policy.
Service category approach encourages the participation of small, medium and large organizations whereby a vendor can choose to propose services according to its strength and structure.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Internal Audit Services VOR Arrangement

Date

April 21, 2021

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)
Treasury Board Secretariat (TBS)
Ontario Internal Audit Division (OIAD)

Overview

The VOR arrangement, which became effective on March 1, 2021, is for a term of up to two years. The VOR arrangement is mandatory for Ontario Public Service (OPS) ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement has been established, in partnership with the Ontario Internal Audit Division (OIAD), to assist the OPS in accomplishing its objectives by evaluating and improving the effectiveness of risk management, control and governance processes. The following five service categories are included in this VOR arrangement:

Assurance Services
Business Risk Services
Controllership and Business Advisory Services
Information Management & Information Technology Audits
Investigative and Forensic Services

Benefits

OIAD assists ministries by providing advice and feedback on their use of the VOR arrangement by promoting accountability, integrity, value for money, operational effectiveness and risk management
supplement and support internal resources
common contractual terms and conditions
vendors qualified through an open, transparent and competitive procurement process
vendor performance management and reporting
minimized administrative costs associated with independent procurements

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

OPS Service Centre

416-915-7772 or 1-888-996-7772

Cleaning Supplies and Sanitary Papers Vendor of Record Non-Competitive Extension

Date

February 1, 2021

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has extended a Vendor of Record (VOR) arrangement for Cleaning Supplies and Sanitary Papers with GK Chemical Specialties Inc..

The VOR arrangement became effective on December 4, 2020 for a term of up to six months. The arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPSentities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement provides discounted pricing on core cleaning supplies and sanitary paper products, and product use training.

Benefits

Cost savings to ministries and the Broader Public Sector

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

Ontario Shared Services Contact Centre:

Telephone: 416-326-9300 or 1-866-979-9300
TTY/Typewriter: TTY: 416-327-3851, TTY: 705-755-5544 or Toll-free TTY: 1-866-310-7259

Snowmobile and ATVs New Vendor of Record Agreement

Date

February 1, 2021

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has established a new Vendor of Record (VOR) arrangement for Fleet Snowmobiles and ATVs. Bombardier, Suzuki and Kubota were the successful vendors.

The VOR arrangement, which became effective on December 29, 2020, is for a term of up to two years. The arrangement is mandatory for OPS ministries and agencies, and is optionally available to non-OPS entities, including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

This multi-vendor VOR arrangement allows other suppliers to be added during the contract and provides discounted pricing on select snowmobile and ATVsmodels.

Benefits

Allows buyers to leverage current advertised market rates if they are below the rates in the agreement
Options for trade-ins are available
Buyers can collaborate on the purchase of similar units

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

Ontario Shared Services Contact Centre:

Telephone: 416-326-9300 or 1-866-979-9300
TTY/Typewriter: TTY: 416-327-3851, TTY: 705-755-5544 or Toll-free TTY: 1-866-310-7259

Courier services vendor of record arrangement

Date

November 30, 2020

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)
Category and Sourcing Execution Branch (CSEB)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has established a new Vendor of Record (VOR) arrangement for Courier Services. Purolator Inc. was the successful vendor.

The VOR arrangement, which became effective on November 1, 2020, is for a term of up to two years. The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The new VOR arrangement will provide delivery of envelopes and packages to destinations within Ontario, as well as national and international destinations. The following services are included in this VOR arrangement:

business to business delivery
business to residence delivery
secure transport and tracking for sensitive goods
secure transport and tracking for controlled goods
transport and handling of fragile goods
service in rural and remote areas
Saturday delivery

Note: this VOR arrangement does not include same day courier services.

Benefits

capped rates for the term of the contract
vendor performance management and reporting
reduced administrative costs associated with independent procurements

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

Ontario Shared Services Contact Centre:

Telephone: 416-326-9300 or 1-866-979-9300
TTY/Typewriter: TTY: 416-327-3851, TTY: 705-755-5544 or Toll-free TTY: 1-866-310-7259

Microsoft select plus reseller VOR

Date

October 30, 2020

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has established a new Vendor of Record (VOR) arrangement for a Microsoft Reseller for the Microsoft Select Plus Agreement. Softchoice Canada Inc. was the successful vendor.

The VOR arrangement, which became effective on October 1, 2020, is for a term of up to three (3) years to coincide with the term of the MGCS extension of the Select Plus Volume License Agreement with Microsoft. The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement provides the ability to acquire products and services listed on the Select Plus Agreement price list, including:

Software Desktops and Servers
Software Assurance
Client Access Licenses (CALs)
Microsoft Office
Microsoft Project
Microsoft Visio

Infrastructure Technology Services (ITS) will continue to provide OPS clients with the products and services and support in order to determine the most appropriate software license to meet client’s needs. ITS will assist with ordering software on behalf of clients and ensure that the software is properly configured, installed and managed.

Benefits

Access to over 300 Microsoft products and services
Access to pricing with significant diSCOunts
No minimum purchase or volume commitment required
Ability to acquire Software Assurance (maintenance) for clients with existing software licenses
Ability for clients who have an existing Select Plus enrolment with another reseller to have more than one Select Plus enrolment through the VOR
Easy tracking of assets connected to each enrolment

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

Ontario Shared Services Contact Centre:

Telephone: 416-326-9300 or 1-866-979-9300
TTY/Typewriter: TTY: 416-327-3851, TTY: 705-755-5544 or Toll-free TTY: 1-866-310-7259

Managed Service Provider (MSP) for contingent IT resources

Date

Effective date: October 1, 2020
Original expiry date: September 30, 2023

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)
Ontario Shared Services (OSS)

Overview

The Managed Service Provider (MSP) is a Vendor of Record (VOR) arrangement established to provide Contingent Information Technology (IT) Resources services to all ministries and approved agencies of the Government of Ontario and may optionally be used by non-Ontario Public Service (OPS) entities. The MSP is the single channel for sourcing, providing and managing the Contingent IT Resources.

The MSP model reflects input from vendors, as well as market research. It is a best practice recognized by the IT and vendor communities and used widely by private and public sector organizations and jurisdictions, including five other provinces. This new arrangement is in line with the government’s digital transformation initiatives and its work on an integrated supply chain that is anticipated to reduce costs and make it easier and more efficient to do business with government and across the broader public sector.

Benefits

The New Managed Service Provider (MSP) is a Vendor of Record (VOR) arrangement established to provide Contingent Information Technology (IT) Resources services to all ministries and approved agencies of the Government of Ontario and may optionally be used by non-Ontario Public Service (OPS) entities. The MSP is the single channel for sourcing, providing and managing the Contingent IT Resources by performing the following:

The MSP conducts and maintains the registration and qualification of a list of IT Qualified Firms in a transparent manner per pre-specified criteria.
Ensures there is no limit on the number of IT Qualified Firms and update this list regularly.
The MSP provides market scans to ensure the Province is paying fair market rates for Contingent IT Resources.
The roles under the new MSP for Contingent IT Resources VOR arrangement will be updated as may be required, including associated rates.

The MSP provides a Vendor Management System (VMS) to automate and support the selection and management of the Contingent IT Resources.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

Please see the Questions and Answers FAQ for more information. Should you require additional information or have any further questions please email doingbusiness@ontario.ca.

Ontario Shared Services Contact Centre:

Telephone: 416-326-9300 or 1-866-979-9300
TTY/Typewriter: TTY: 416-327-3851, TTY: 705-755-5544 or Toll-free TTY: 1-866-310-7259

Workplace Print and Services

Date

September 3, 2020

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has established a new Vendor of Record (VOR) arrangement for Workplace Print and Services (WPS). Ricoh Canada Inc. was the successful vendor.

The VOR arrangement, which became effective on March 1, 2020, is for a term of three (3) years with two (2) optional one-year extensions. The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers, and major transfer payment recipients.

The VOR arrangement provides the opportunity to acquire printers and related services, including:

multifunction devices (MFDs)
network printers
deskside printers
mobile printers

The new VOR arrangement is projected to reach cost reductions of approximately 22% over the life of the agreement.

Infrastructure Technology Services (ITS) within MGCS will continue to provide OPS clients with advice, tools and support in order to determine the most appropriate selection of print equipment. ITS will assist with ordering equipment on behalf of clients and ensure that the equipment is properly configured, installed and managed. Printers for the OPS can be ordered through ONRequest.

Benefits

Equipment services such as:

new technology and service innovation
equipment lifecycle management
acquisition, configuration and delivery, including assessments and accessibility consultations
installation
training
break/fix repair services
equipment moves and removal

Solutions-based services such as:

centralized print device management
automated meter reads and consumables
print assessment and optimization services
direct IP printing
pull printing (secure card-access printing)
mobile device printing
document capture services
print analytics

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-OPS entities

Access is available through the Doing business with Ontario website.

Contacts

Ontario Shared Services Contact Centre:

Telephone: 416-326-9300 or 1-866-979-9300
TTY/Typewriter: TTY: 416-327-3851, TTY: 705-755-5544 or Toll-free TTY: 1-866-310-7259

Update to the Ontario Public Service Procurement Directive – Interim Measures

Date

August 7, 2020

Teams involved

Treasury Board Secretariat (TBS)
Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)
Ontario Shared Services (OSS)

Overview

Treasury Board Secretariat (TBS), working with the Ministry of Government and Consumer Services, Ontario Shared Services (OSS), Supply Chain Ontario (SCO), has established amendments to the Ontario Public Service Procurement Directive (OPS PD).The amendments address recommendations from the Auditor General’s 2018 Value for Money Audit on the use of Consultants and Senior Advisors in Government and will contribute to better procurement decisions and a more cost-effective use of consultants. This supports efficient service delivery, with due regard for the economy and compliance with policies.

Effective September 1, 2020, the amendments to the OPS PD address the requirement to add the cost per deliverable in all consulting contracts. All of the changes appear in the OPS PD Interim Measures (Appendix B) and include:

New requirements for consulting services contracts to have a cost identified for each deliverable.
New requirements, for procurements over $5,000, for ministries and agencies required to follow the OPS PD in full to:
- Use the Procurement Lifecycle Checklist for consulting services procurements.
- Use the Procurement Lifecycle Checklist, or similar OPS PD-compliant ministry tool, for goods and non-consulting procurements.

An additional amendment to the Interim Measures includes the introduction of ‘government entities’ to be consistent with the terminology in the Supply Chain Management Act.

Benefits

The new requirements ensure procurement files are audit-ready and support successful planning, acquisition, award and management of procurement.
The Procurement Lifestyle Checklist is tailored to individual needs and allows users to focus only on the section and documents relevant to their type of procurement.
The checklist also prompts users on what to do and which documents to produce. It also has quick links to relevant procurement resources, such as tools and templates.

For Ontario Public Service (OPS) ministries

The checklist can be found under the Procurement Tools and Templates.

Contact us

For more information, contact Ontario Shared Services contact centre:

Telephone: 416-326-9300 or 1-866-979-9300
TTY/Typewriter: TTY: 416-327-3851, TTY: 705-755-5544 or Toll-free TTY: 1-866-310-7259

Changes to Supply, Delivery and Installation of Office Seating and Furniture

Date

August 5, 2020

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)
Ontario Shared Services (OSS)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), is making changes to the Vendor of Record (VOR) arrangement for Supply, Delivery and Installation of Office Seating and Furniture. The current VOR arrangement expires on July 31, 2020 and will be paused for a period of nine months.

Because of changing office needs related to COVID-19, consultations will be taking place during this time, to determine new and future office seating and furniture specifications and requirements.

Organizations requiring seating and furniture goods and/or services during this time have the following options:

Ontario Education Collaborative Marketplace (OECM) Office Space Furniture and Related Services VOR
OSS Office Products, Print and Copy Paper and Laser Toners VOR

Buyers should conduct competitive procurements in accordance with the Ontario Public Service (OPS) Procurement Directive or with the Broader Public Sector Procurement Directive (as may be applicable).

Benefits

Allows clients, vendors and stakeholders to provide input/feedback into the procurement process to help define evolving needs and future requirements to support possible changes to the work environment and/or business models.

Allows MGCS to ensure the best products and services are made available to meet the changing working environment; assess and determine practicable go-to-market strategies, while driving value for money.

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

OSS Office Products, Print and Copy Paper and Laser Toners VOR user guide is available on InsideOPS
Office Space Furniture and Related Services agreement is available through the OECM website

For Non-OPS entities

OSS Office Products, Print and Copy Paper and Laser Toners VOR is available through the Doing Business with Ontario website
OECM Office Space Furniture and Related Services agreement is available through the OECM website

Contacts

Ontario Shared Services Contact Centre:

Telephone: 416-326-9300 or 1-866-979-9300
TTY/Typewriter: TTY: 416-327-3851, TTY: 705-755-5544 or Toll-free TTY: 1-866-310-7259

Managed Service Provider (MSP) for contingent IT resources

Date

June 17, 2020

Teams involved

Government and Consumer Services (MGCS)
Supply Chain Ontario (SCO)
Ontario Shared Services (OSS)

Overview

The Ministry of Government and Consumer Services (MGCS), Supply Chain Ontario (SCO), Ontario Shared Services (OSS), has established a new Vendor of Record (VOR) arrangement for Managed Service Provider (MSP) for Contingent IT Resources. Flextrack Inc. has been selected as the vendor.

The VOR arrangement, becomes effective on October 1, 2020, for a term of three years with two optional one-year extensions. The VOR arrangement is mandatory for OPS ministries and agencies and is optionally available to non-OPS entities including municipalities, academic institutions, school boards, health care providers and major transfer payment recipients.

This new arrangement replaces the Task-Based IT Services VOR and changes the process in accessing IT resources.

The MSP will administer the acquisition process for Contingent IT Resources through a new vendor management system (VMS). This will support and automate the resource acquisition activities and workflow. It will allow client project managers to spend less time on resource acquisition and more time on projects. The MSP model will support the implementation of key service improvements and is consistent with broader government initiatives such as Open for Business, the Supply Chain Centralization Smart Initiative and digital transformation initiatives.

Benefits

streamlines processes by substantially reducing cycle time associated with acquiring Contingent IT Resources
allows project managers to focus on projects instead of the acquisition process for the Contingent IT Resources
provides more opportunities for IT Qualified Firms therefore expanding business opportunities for vendors and providing clients with wider selection of talent
ensures operational efficiencies into the various aspects of contract labour
increases transparency for the IT Qualified Firms and the government as both parties have visibility to each request in the VMS

How to access the VOR arrangement

For Ontario Public Service (OPS) ministries

This VOR arrangement and the user guide are available on InsideOPS.

For Non-Ontario Public Service (OPS) entities

Access is available through the Doing business with Ontario website.

FlexTrack Inc. sessions

FlexTrack Inc. will be conducting Information Sessions on June 24th and 25th 2020.

Register

Email FlexTrack Inc. to register and/or get more information.

Contacts

Ontario Shared Services Contact Centre:

Telephone: 416-326-9300 or 1-866-979-9300
TTY/Typewriter: TTY: 416-327-3851, TTY: 705-755-5544 or Toll-free TTY: 1-866-310-7259

Contact us

For more information, contact us at DoingBusiness@ontario.ca

Updated: May 02, 2024

Published: November 02, 2020