Complete your Statement of Arrears form

You need to complete a Statement of Arrears form to let us know about any support payments, special expenses or court costs (related to support) you did not receive before your case was registered or which become owed to you at other times during the life of your case with FRO. You also need to use the Statement of Arrears form to claim any interest owing to you for unpaid payments.

You have three options to complete the Statement of Arrears:

  1. Input your details in the Statement of Arrears Calculator tool and generate a PDF
  2. Use a computer to complete the fillable PDF form
  3. Download and print the Statement of Arrears form. Hand write your responses in pen, do not use a pencil.

You must fill out all areas of the form. If you miss information we might return the form to you to complete.

File a Statement of Arrears

In order to complete a Statement of Arrears form, you will need the following:

  1. Your support order. You will need one of the following:

    If you don’t have a copy of your court order, you can get a copy from the courthouse that issued it.

  2. FRO Case Number. If you are new to FRO, you will not have a case number yet, so you may leave this space blank. If you are an existing FRO client and do not know your case number, call our office at 416-326-1817 or toll-free at Toll-free: 1-800-267-4330.
  3. FRO Account Statement (Schedule A). If your case is already registered with FRO, payments received should reflect the date the funds were received by FRO.  Please generate an account statement through FRO Online web portal or request it from your case contact. If you do not have access to your case through FRO Online, you can sign up here.
  4. A copy of receipts for special expenses. You will need to attach a copy of receipts for any special or extraordinary expenses claimed. These expenses may include child care, post-secondary education, health-related services (for example, orthodontic treatment) and more if your court order includes them. See Section 7 of the federal Child Support Guidelines for more details. Please be sure to keep a copy of your receipts for your records.

Once you have completed the Statement of Arrears form, it must be signed/sworn or affirmed in the presence of a Commissioner for taking affidavits, lawyer, Justice of the Peace or Notary Public. Most family courthouses will commission documents for free.

Once your Statement of Arrears has been commissioned, you may submit it via FRO Online if you are registered for this service, or mail or fax it to:

Family Responsibility Office
Ministry of Children, Community and Social Services
PO Box 200, Station A
Oshawa, Ontario
L1H 0C5

Fax: 416-240-2401

Once FRO receives your Statement of Arrears, we will review your support order to make sure the amount(s) you are claiming match the terms of the court order. We will then adjust the amount owing on your case. The adjustments will be completed in approximately 30 days.

If there are errors on your Statement of Arrears, or if you have claimed any amounts that do not match your court order, the form will be returned to you, along with an explanation of why you cannot claim these amounts.

Claim interest on unpaid support

To claim interest on unpaid support, the interest rate must be stated in the support order, or in absence of an interest provision, interest may be claimed under the Courts of Justice Act, and the Family Law Rules if the support order was made in the:

  • Ontario Court of Justice on or after September 15, 1999
  • London Superior Court of Justice (Family Court) on or after September 15, 1999
  • Superior Court of Justice (Family Court) on or after November 16, 1999
  • Superior Court of Justice on or after July 1, 2004

If the order or domestic contract was made before these dates, there will be additional requirements for interest to be claimed. Please contact our office for further information. FRO will take enforcement action on interest that has accrued only as a result of the support payor’s failure to comply with the support order. Find the interest rate that applies to your order.