Overview of injury data

Lost-time injuries are injuries that occur in the workplace that result in the worker having to miss work.

According to data from the Workplace Safety and Insurance Board (WSIB), the lost-time injury (LTI) rate in the health care sector was 3.87 workers, per 100 workers in 2020.

The number of allowed claims during 2020 increased considerably and this reflects the number of claims made in the sector related to COVID-19.

Table 1 below shows the number of LTIs, no lost-time injuries (NLTIs) and the LTI frequency rate for Ontario’s health care sector from 2016–-2020.

Table 1: Ontario WSIB allowed claims, health care and social assistance, 2016-2020
Statistics20162017201820192020
Total number of LTIs7,0067,1387,9958,40615,138
LTI frequency rate1.371.371.531.553.87
Total number of NLTIs14,35615,05515,61415,90912,644

Source:Workplace Safety and Insurance Board (WSIB) Enterprise Information Warehouse (EIW) Claim Cost Analysis Schema and Firm Expense Schema, June 2021 data snapshot for all years, courtesy of Public Services Health and Safety Association (PSHSA).

The number of workers in the health care sector is generally increasing. Table 2 contains data from Statistics Canada that shows that the labour force in the health care and social assistance sector is increasing.

Table 2: Ontario labour force - health care and social assistance sector
Year201620172018201920202021
Workforce estimates845,800871,100859,700914,300906,900939,400

Source: Statistics Canada. Table 14-10-0023-01 - Labour force characteristics by industry, North American Industry Classification System (NAICS) by sex and age group (Accessed: February 9, 2022).

Table 3 below shows how the LTI counts have changed for the most common occupational health and safety hazards in the health care sector from 2016–2020.

Table 3: Health care Schedule 1 allowed LTI counts by injury type
Injury type20162017201820192020
Exposures1,0478898231,1578,656
Musculoskeletal disorders (MSD): other1,5311,6851,8701,7001,437
Musculoskeletal disorders(MSD): client handling1,2011,1881,4351,3151,432
Falls1,2041,2811,4661,6421,280
Workplace violence8298691,0871,196993
Contact with/struck by object681749816836704
Not coded326227204292320
Motor vehicle incidents12714718417291
Machinery4671817166
Transportation1127202616
Fire, explosion35923

Source: WSIB (EIW) Claim Cost Analysis Schema, rolling June 2016 to 2020 data snapshots, courtesy of Public Services Health and Safety Association (PSHSA).

From the data shown it is clear that “exposures” has seen the most dramatic increase in the past two years (2019 and 2020) which reflects the COVID-19 pandemic.

Health care 2020 statistical breakdown

Health and community care services are provided in a variety of settings. The sector comprises establishments primarily engaged in providing health care by diagnosis and treatment, providing residential care for medical and social reasons, and providing social assistance, such as counselling and other community care services. The data presented below is based on the new WSIB updated classification structure using a North American Industry Classification System (NAICs) frame work, which came into effect January 2020. The following data below aligns with this new classification NAICs mapping.

  • D3: Hospitals
  • N1: Ambulatory Care - includes workplaces in the following sectors:
    • Home health care services
    • Professional health care offices and agencies
    • Diagnostic laboratories
  • N2: Nursing and Residential Care Facilities includes workplaces in the following sectors:
    • Nursing care facilities (Long-term care homes)
    • Community care facilities for elderly (retirement homes)
    • Supported group living residences and other facilities (group homes)
  • N3: Social Assistance includes workplaces in the following sectors:
    • Services for elderly and persons with disabilities
    • Vocational rehabilitation

Table 4 shows WSIB lost-time injury counts based on allowed claims in 2020 for each of the divisions which make up the health and social assistance sectors.

Table 4: Health care sector LTI counts by injury type, 2020
Injury typeD3
Hospitals
N1
Ambulatory care
N2
Nursing/
Residential
care
N3
Social Assistance
Sector total
Exposures1,94454859861788,656
Musculoskeletal disorders (MSD): other4863254631631,437
Musculoskeletaldisorders (MSD): client handling539347531151,432
Falls3283443982101,280
Workplace violence40311039387993
Contact with/struck by object32388189104704
Not coded126799520320
Motor vehicle incidents (MVI)55792091
Machinery42121266
Transportation553316
Fires and explosions00303

Table 5 below shows the lost-time injury (LTI) frequency rate for the health and social assistance sector based on the WSIB data for allowed claims.

Table 5: LTI Frequency - health and social assistance sectors, 2020
SectorLTI Frequency
2020
HC:- Health Care3.87
D3: Hospitals1.8
N1: Ambulatory Health Care0.77
N2: Nursing and Residential Facilities4.01
N3: Social Assistance1.4

Occupational health and safety events and injuries

Occupational health and safety events and injuries reported to the Ministry of Labour, Immigration Training and Skills Development (MLITSD) are summarized in Table 6.

Table 6: MLTSD Health care sector events and injuries
Occupational health and safety events and injuries2016–172017–182018–192019–202020–21
Complaints7358398999791534
Work refusals56133139
Fatalities00002
Critical injuries128212288247295

Statistical notes

  • Only critical injury events reported to the ministry are included for each sector.
  • This represents data that were reported to the ministry and may not represent what actually occurred at the workplace.
  • Some events may not have been classified under a specific subsector at the time data was downloaded for this report.
  • The critical injury numbers represent critical injuries reported to the ministry and not necessarily critical injuries as defined by the Occupational Health and Safety Act (OHSA).
  • Non-workers who are critically injured may also be included in the ministry's data.
  • The Ministry of Labour, Immigration, Training and Skills Development tracks and reports fatalities at workplaces covered by the OHSA. This excludes deaths from natural causes, deaths of non-workers at a workplace, suicides, deaths as a result of a criminal act or traffic accident (unless the OHSA is also implicated) and deaths from occupational exposures that occurred many years ago.
  • Data subject to change because of inspectors' updates to the database.