My recommendations are far reaching and, if implemented, will result in significant and large scale change. Some will require legislation and others may be introduced through operational change. Transformational change will necessarily require that risks be assessed and mitigation strategies put in place. Several stages of implementation will need to be designed.

Service continuity in the home warranty sector is a priority. Consumers will need to be assured of continued service throughout the transition. Registered builders should see a smooth transition to a new regulator and new requirements should be introduced in a way that minimizes any disruption to the process of new home buying and warranty protection.

Tarion as it exists currently would be replaced with a different regulator body and different warranty providers. The goal for any structural change is to have a seamless transition to the new framework with careful and measured implementation strategies. The knowledge and expertise within the Tarion organization, as well as its dedication and commitment to consumer protection and high quality new home construction, will be important to the transition to a new warranty protection delivery model.

Many members of the new home construction sector and the public have contributed their time, energy, expertise and ideas to this review process. A process to ensure that they continue to be able to access information on what steps are being taken to implement accepted recommendations should be considered, as well as the opportunity to provide ongoing input.

Throughout my consultations, both in my meetings with individuals and in the submissions received, it was clear that there is a shared commitment to both consumer protection and the building of high quality homes. I am confident that this shared commitment and the dedication and commitment of the Tarion organization can support the successful implementation of the changes I have recommended.