Government Notices Respecting Corporations

Notice of Default in Complying with the Corporations Tax Act

The Director has been notified by the Minister of Finance that the following corporations are in default in complying with the Corporations Tax Act.

Notice Is Hereby Given under subsection 241(1) of the Business Corporations Act, that unless the corporations listed hereunder comply with the requirements of the Corporations Tax Act within 90 days of this notice, orders will be made dissolving the defaulting corporations. All enquiries concerning this notice are to be directed to Ministry of Finance, Corporations Tax, 33 King Street West, Oshawa, Ontario L1H 8H6.

Date	Name of Corporation	Ontario Corporation Number
2012-06-30	A.F.Q. Contracting Inc.	001025854
2012-06-30	A.M. Tobacco Farming Inc.	001301329
2012-06-30	Accident Injury Management Clinic (London West) Inc.	002090161
2012-06-30	Ag & Lr Contracting Inc.	002082562
2012-06-30	Agrisafe Inc.	001513405
2012-06-30	AKFM International Limited	001592538
2012-06-30	Amber Endurables Inc.	001283186
2012-06-30	Apram Trucking Ltd.	002045619
2012-06-30	Ashraf Desai Enterprises Inc.	001608298
2012-06-30	B. Chung & Associates Inc.	001455851
2012-06-30	Battling Corporation	000977597
2012-06-30	Beergeel & Sons Inc.	001612112
2012-06-30	Bhr Woods Import & Export Inc.	001673742
2012-06-30	Bs Apparel Inc.	001166369
2012-06-30	Canamex CARRiers Inc.	002093075
2012-06-30	Cantex Resources Inc	001053084
2012-06-30	Cenex Corporation	001676793
2012-06-30	Chartcandle Investments Corp.	001678384
2012-06-30	Cocuzzoli Family Holdings Inc.	001049724
2012-06-30	Colonial Marble & Tiling Ltd.	001192894
2012-06-30	Cor-Ron Concrete & Construction Inc.	001290850
2012-06-30	Cordoba Glass Services Ltd.	001522242
2012-06-30	Da Vincenzo Restaurant & Banquet Rooms Limited	000998400
2012-06-30	Dance Time Inc.	001454427
2012-06-30	Dch Corporation	001207224
2012-06-30	Die Maintenance Service Inc.	001109104
2012-06-30	Ebenezar Trading Corporation	001690685
2012-06-30	Editing Suite Music Productions Inc.	001690786
2012-06-30	Educational Consulting Alternative Inc.	001398448
2012-06-30	Edward Peconi & Son Limited	000108312
2012-06-30	Explorer Production Inc.	001392455
2012-06-30	Fallingbrook Group Limited	001216602
2012-06-30	Festival Productions International Inc.	001355301
2012-06-30	For-Far Exports Of Canada Inc.	000423028
2012-06-30	Fusion Works Control Systems Ltd.	001219375
2012-06-30	Globalmax Corporation	001475106
2012-06-30	Grant Motor Sport Limited	000306360
2012-06-30	Greenbush Investments Limited	000335902
2012-06-30	Hagersville Recycling And Auto Wrecking Limited	000582737
2012-06-30	Hall Of Names International Inc.	000746083
2012-06-30	High-Tech Compounding Ltd.	000992701
2012-06-30	Hope Manufacturing Inc.	001267829
2012-06-30	Impact Real Estate Solutions Inc.	001504802
2012-06-30	Import Parts Experts Inc.	001194764
2012-06-30	Impulse Promotions Inc.	001596322
2012-06-30	J.A. & D.A.F. Consulting Limited	000547640
2012-06-30	Jackie Spector Inc.	001125012
2012-06-30	Jacko Express Inc.	001427488
2012-06-30	Jan Vacek Services Ltd.	000632245
2012-06-30	Jay-Co’s Auto & Marine Ltd.	001644229
2012-06-30	Jazzmin’s Restaurant & Night Club Ltd.	000717132
2012-06-30	Jl Printing Equipment Inc.	001033912
2012-06-30	Kellyghan Enterprises Inc.	000929208
2012-06-30	Kulson Kontracting & Management Inc.	000911349
2012-06-30	La Corona Textiles Limited	000374075
2012-06-30	Millennium Iii Enterprises Inc.	001025681
2012-06-30	Montgomery Marketing Inc.	000812569
2012-06-30	Mosaic Global Ltd.	001632391
2012-06-30	Mowaulk Enterprises Inc.	002098651
2012-06-30	New Rifej Corporation	001336305
2012-06-30	Northmetal Inc.	001467758
2012-06-30	Oshawa Steam Inc.	001395274
2012-06-30	Paesano’s Gourmet Market & Cafe, Inc.	002153406
2012-06-30	Polemos Books Inc.	001540740
2012-06-30	Pre-Sixties Cars And Parts Limited	000416132
2012-06-30	Precious Gems Treatment Foster Care Network (Pgtfcni) Inc.	001562885
2012-06-30	Prime Time Car & Truck Rentals Ltd.	002035905
2012-06-30	Promteck Systems Limited	001020645
2012-06-30	Quilt House Inc.	001447019
2012-06-30	R & B Auto Connect CARRiers Inc.	001259888
2012-06-30	R J S Graphic Consultants Inc.	001607443
2012-06-30	R.K. Impex Inc.	001014752
2012-06-30	Raad Property Maintenance And Cleaning Inc.	001690218
2012-06-30	Rcc Express Inc.	002137014
2012-06-30	Re/Max Executive Realty Inc.	000610909
2012-06-30	Red Rose Petra Inc.	001377998
2012-06-30	Renaissance Flooring Ltd.	001559997
2012-06-30	Rhis Inc.	002073406
2012-06-30	Rosco’s Heavy Haulin Transport Inc.	001669441
2012-06-30	Salvo Holdings Limited	000753048
2012-06-30	Savage Systems Inc.	001115395
2012-06-30	St. Johnstone Inc.	001535701
2012-06-30	Sun Town Trading Ltd.	001620641
2012-06-30	Talking Stones Inc.	002093003
2012-06-30	Tamil Blockbuster Limited	002097097
2012-06-30	Tenstar Technical Services Inc.	000696032
2012-06-30	Tiger Express Ltd.	002084824
2012-06-30	Treadwater Holdings Inc.	002091959
2012-06-30	1023372 Ontario Limited	001023372
2012-06-30	1072582 Ontario Limited	001072582
2012-06-30	1075740 Ontario Inc	001075740
2012-06-30	1098908 Ontario Limited	001098908
2012-06-30	1174824 Ontario Inc.	001174824
2012-06-30	1177392 Ontario Ltd.	001177392
2012-06-30	1185742 Ontario Limited	001185742
2012-06-30	1274710 Ontario Limited	001274710
2012-06-30	1339752 Ontario Inc.	001339752
2012-06-30	1381100 Ontario Ltd.	001381100
2012-06-30	1394230 Ontario Inc.	001394230
2012-06-30	1414064 Ontario Limited	001414064
2012-06-30	1494705 Ontario Corporation	001494705
2012-06-30	1499810 Ontario Limited	001499810
2012-06-30	1503794 Ontario Ltd.	001503794
2012-06-30	1648751 Ontario Inc.	001648751
2012-06-30	1652582 Ontario Ltd.	001652582
2012-06-30	1670041 Ontario Inc.	001670041
2012-06-30	1683691 Ontario Corp.	001683691
2012-06-30	1693447 Ontario Inc.	001693447
2012-06-30	1745345 Ontario Limited	001745345
2012-06-30	2002693 Ontario Inc.	002002693
2012-06-30	2039860 Ontario Inc.	002039860
2012-06-30	2085457 Ontario Inc.	002085457
2012-06-30	2092102 Ontario Ltd.	002092102
2012-06-30	2096917 Ontario Inc.	002096917
2012-06-30	2129122 Ontario Inc.	002129122
2012-06-30	574648 Ontario Limited	000574648
2012-06-30	602905 Ontario Limited	000602905
2012-06-30	634697 Ontario Limited	000634697
2012-06-30	704726 Ontario Limited	000704726
2012-06-30	918070 Ontario Limited	000918070

Katherine M. Murray
Director, Ministry of Government Services
(145-G301)

Cancellation of Certificate of Incorporation (Corporations Tax Act Defaulters)

Notice Is Hereby Given that, under subsection 241(4) of the Business Corporations Act, the Certificate of Incorporation of the corporations named hereunder have been cancelled by an Order for default in complying with the provisions of the Corporations Tax Act, and the said corporations have been dissolved on that date.

Date	Name of Corporation	Ontario Corporation Number
2012-06-04	Accentual Esthetics Inc.	001233176
2012-06-04	Acryflek Industries Inc.	001080964
2012-06-04	Affiance Automotive Ltd.	001671059
2012-06-04	Alkasm Leather Design Inc.	001597357
2012-06-04	Amk Health Solutions Inc.	001592660
2012-06-04	Anidal Export Limited	000453333
2012-06-04	Armenco Trading Limited	001648459
2012-06-04	Boss Automotive Service Centre Ltd.	001014025
2012-06-04	Brochure Place Inc.	001431940
2012-06-04	Browse N Buy Distributors Inc.	001650684
2012-06-04	Canpak Communications Inc.	001611587
2012-06-04	Casa Lopes Beauty Spa Inc.	001494189
2012-06-04	Chi Design & Build Inc.	001688767
2012-06-04	Cotton Plus Inc.	000910826
2012-06-04	Cozy Furnishing Inc.	001608810
2012-06-04	Creative Image Group Inc.	000952045
2012-06-04	Daecon Concrete & Design Inc.	001223915
2012-06-04	Datatec Industries Canada Ltd.	001008192
2012-06-04	Don Alfonso Restaurant Ltd.	000504013
2012-06-04	Drew Kimbel Holdings Inc.	002013708
2012-06-04	Fabtec Industries (Canada) Inc.	002070083
2012-06-04	Foresight Development Group Inc.	001457164
2012-06-04	Forster Mechanical Services Limited	001649674
2012-06-04	G & S Haulage Inc.	001453784
2012-06-04	G.T.A. Consulting Ltd.	001579264
2012-06-04	Grand Slam Golf Centre (1983) Ltd.	000883804
2012-06-04	Groupware Corporation	000509468
2012-06-04	Gryphon Inc.	002080675
2012-06-04	High Point Heating & Air-Conditioning Inc.	001673715
2012-06-04	Hit-The-Links Inc.	001439000
2012-06-04	Hollywood Tan (London) Limited	001377466
2012-06-04	Home Ownership Made Easy Inc.	001283704
2012-06-04	Hoop Group Inc.	002013127
2012-06-04	I & N Express Ltd.	002094150
2012-06-04	Ideal Technical Support Inc.	001619062
2012-06-04	Keystone Developments (London) Corporation	001289959
2012-06-04	Kopps Trucking Inc.	001638353
2012-06-04	Lalo Canada Inc.	002055898
2012-06-04	M.S.P. Carpentry Inc.	001743339
2012-06-04	Mr. Interlok Inc.	001457840
2012-06-04	Nanda Publications Inc.	001404635
2012-06-04	Nugal Systems Consulting Ltd.	002086160
2012-06-04	Prior Consulting Inc.	001527988
2012-06-04	Renaissance Tile Ltd.	001606342
2012-06-04	Reyes Construction Inc.	002081460
2012-06-04	Rigger Xtreme Inc.	002061537
2012-06-04	Robinson’s Marine And Interiors Ltd.	000432718
2012-06-04	Rosalina Cleaning Services Inc.	001297959
2012-06-04	Ross Microsystems Inc.	000966181
2012-06-04	Semple’s R.V. Center Inc.	001439002
2012-06-04	Silver Sky Development Corporation	000408093
2012-06-04	Southdale Village Market Inc.	001491205
2012-06-04	Techworks Electronics Inc.	001620324
2012-06-04	Ted Mcgeen Construction Inc.	000881380
2012-06-04	The Referee And Fisherman Inc.	001492882
2012-06-04	Thunderbox Records Inc.	002081652
2012-06-04	Torikian Holdings Inc.	001393889
2012-06-04	Unique Jewellers Inc.	001369721
2012-06-04	V.O.B. Equipment (1998) Limited	000272556
2012-06-04	V.O.V. Inc.	001309314
2012-06-04	Videomar Inc.	000648436
2012-06-04	Wawa Contracting Ltd.	000985898
2012-06-04	Westek Service International Inc.	001411848
2012-06-04	Wisdom Health & Wellness Pharmacy Limited (Whwp)	002089182
2012-06-04	1017949 Ontario Inc.	001017949
2012-06-04	1027284 Ontario Inc.	001027284
2012-06-04	1036889 Ontario Inc.	001036889
2012-06-04	1041473 Ontario Inc.	001041473
2012-06-04	1051833 Ontario Inc.	001051833
2012-06-04	1059069 Ontario Limited	001059069
2012-06-04	1069937 Ontario Limited	001069937
2012-06-04	1138207 Ontario Inc	001138207
2012-06-04	1158559 Ontario Limited	001158559
2012-06-04	1172239 Ontario Inc.	001172239
2012-06-04	1191157 Ontario Inc.	001191157
2012-06-04	1301997 Ontario Inc.	001301997
2012-06-04	1337335 Ontario Inc.	001337335
2012-06-04	1346800 Ontario Inc.	001346800
2012-06-04	1365894 Ontario Ltd.	001365894
2012-06-04	1370255 Ontario Inc.	001370255
2012-06-04	1395674 Ontario Inc.	001395674
2012-06-04	1426514 Ontario Inc.	001426514
2012-06-04	1458529 Ontario Ltd.	001458529
2012-06-04	1459487 Ontario Inc.	001459487
2012-06-04	1513764 Ontario Limited	001513764
2012-06-04	1553434 Ontario Inc.	001553434
2012-06-04	1559429 Ontario Inc.	001559429
2012-06-04	1589527 Ontario Inc.	001589527
2012-06-04	1600968 Ontario Ltd.	001600968
2012-06-04	1632685 Ontario Corp.	001632685
2012-06-04	1633873 Ontario Inc.	001633873
2012-06-04	1659175 Ontario Inc.	001659175
2012-06-04	1672537 Ontario Limited	001672537
2012-06-04	1673807 Ontario Limited	001673807
2012-06-04	1677091 Ontario Inc.	001677091
2012-06-04	1677651 Ontario Limited	001677651
2012-06-04	1681126 Ontario Limited	001681126
2012-06-04	1715591 Ontario Ltd.	001715591
2012-06-04	2003929 Ontario Inc.	002003929
2012-06-04	2009173 Ontario Inc.	002009173
2012-06-04	2071563 Ontario Inc.	002071563
2012-06-04	2082407 Ontario Inc.	002082407
2012-06-04	2088512 Ontario Ltd.	002088512
2012-06-04	2089952 Ontario Inc.	002089952
2012-06-04	2093695 Ontario Inc.	002093695
2012-06-04	2101194 Ontario Inc.	002101194
2012-06-04	2108229 Ontario Inc.	002108229
2012-06-04	2117224 Ontario Inc.	002117224
2012-06-04	2152588 Ontario Inc.	002152588
2012-06-04	553020 Ontario Limited	000553020
2012-06-04	683266 Ontario Limited	000683266
2012-06-04	717496 Ontario Corp.	000717496
2012-06-04	757544 Ontario Limited	000757544
2012-06-04	830416 Ontario Inc.	000830416
2012-06-04	857105 Ontario Inc.	000857105
2012-06-04	861384 Ontario Inc.	000861384
2012-06-04	966137 Ontario Inc.	000966137
2012-06-04	971945 Ontario Limited	000971945

Katherine M. Murray
Director, Ministry of Government Services
(145-G302)

Certificate of Dissolution

Notice Is Hereby Given that a certificate of dissolution under the Business Corporations Act, has been endorsed. The effective date of dissolution precedes the corporation listings.

Katherine M. Murray
Director, Ministry of Government Services
(145-G303)

Notice of Default in Complying with the Corporations Information Act

Notice Is Hereby Given under subsection 241(3) of the Business Corporations Act that unless the corporations listed hereunder comply with the filing requirements under the Corporations Information Act within 90 days of this notice orders dissolving the corporation(s) will be issued. The effective date precedes the corporation listings.

Date	Name of Corporation	Ontario Corporation Number
2012-06-15	Chippewa Inn Inc.	1468041

Katherine M. Murray
Director
(145-G304)

Cancellation for Cause (Business Corporations Act)

Notice Is Hereby Given that by orders under section 240 of the Business Corporation Act, the certificates set out hereunder have been cancelled for cause and in the case of certificates of incorporation the corporations have been dissolved. The effective date of cancellation precedes the corporation listing.

Date	Name of Corporation	Ontario Corporation Number
2012-06-15	Columbus Capital Corp.	2182822

Katherine M. Murray
Director
(145-G305)

Cancellation for Filing Default (Corporations Act)

Notice Is Hereby Given that orders under Section 317(9) of the Corporations Act have been made cancelling the Letters Patent of the following corporations and declaring them to be dissolved. The date of the order of dissolution precedes the name of the corporation.

Date	Name of Corporation	Ontario Corporation Number
2012-06-15	Canadian Relief Fund For Belarussians	1810575
2012-06-15	Lou-Nuer Canadian Development	1821552
2012-06-15	Pogorarea Sfantului Duh Romanian Orthodox Parish Of Vaughan	1768603

Katherine M. Murray
Director
(145-G306)

Marriage Act

Certificate Of Permanent Registration as a person authorized to solemnize marriage in Ontario have been issued to the following:

May 21, 2012 to May 25, 2012

Name	Location	Effective Date
Pessah, Elisabeth Janye	Barrie, ON	23-May-12
Stonehill, William Duncan	Oshawa, ON	23-May-12
Dormeus, Michelet	Windsor, ON	23-May-12
Heise, Christopher	Cambridge, ON	23-May-12
Peters, Bradley	Niagara Falls, ON	23-May-12
Pusok, Daniel	Woodbridge, ON	23-May-12
Norman, Peter	Kingston, ON	23-May-12
Arnot, Randy Phillip	Mattawa, ON	23-May-12
Sanchez, Novel	Oakville, ON	23-May-12
Zuidersma, Rick J	Welland, ON	23-May-12
Sakran, Michael M	Ottawa, ON	23-May-12
Burt, Traci-Lynn Elizabeth	Caledonia, ON	23-May-12
Griffin, Brian Keith	Mississauga, ON	23-May-12
So, Brian	Toronto, ON	23-May-12
Foxx, Devon M C	Whitby, ON	23-May-12
Thomas, Eric	Newburgh, ON	23-May-12
Reichard, Ingrid	Waterloo, ON	23-May-12
Aarssen, Mark V	Wallaceburg, ON	25-May-12
Drakeford, Eric Michael	St Catharines, ON	25-May-12
Vogel, Martin	Watford, ON	25-May-12
Lethbridge, Dorothy Lorene	Chatham, ON	25-May-12
Phelps, Jeffrey John	North Bay, ON	25-May-12
Oviatt, John Duane	Brampton, ON	25-May-12
Jones, Al A	Etobicoke, ON	25-May-12
Vargas. Josue David	Brampton, ON	25-May-12
Smith, Samuel	Brampton, ON	25-May-12
Fox, Damien Kieran	Etobicoke, ON	25-May-12
Leskela, Juha Vihtori	Sudbury, ON	25-May-12
Versteeg, Timothy	Hamilton, ON	25-May-12
Winkler, Daryold	Ottawa, ON	25-May-12
Komolafe, Festus O	Tecumseh, ON	25-May-12
Isidahomen, John Omo	Mississauga, ON	25-May-12
Roach, Cheryl Lynn	London, ON	25-May-12
Meghie, Michelle	Mississauga, ON	25-May-12
Phillips, Josh	Georgina, ON	25-May-12
Carmichael, Judith	St Catharines, ON	25-May-12
Carmichael, Keith	St Catharines, ON	25-May-12

Re-Registrations

Name	Location	Effective Date
Saldanha, Lawrence John	Toronto, ON	24-May-12
Arnott, Thelma Mabel	Barrie, ON	24-May-12

Certificates Of Temporary Registration as person authorized to solemnize marriage in Ontario have been issued to the following:

May 21, 2012 to May 25, 2012

Certificate Of Cancellation Of Registration as a person authorized to solemnize marriage in Ontario have been issued to the following:

May 21, 2012 to May 25, 2012

Name	Location	Effective Date
Braida, Marco	Brampton, ON	24-May-12
Lewis, Neil	London, ON	24-May-12
Spurrell, Denise J	Pembroke, ON	24-May-12
Spurrell, Robert D	Pembroke, ON	24-May-12
MacDonald, Duncan Ross	Brockville, ON	24-May-12
Dumont, Alfred	Alliston, ON	24-May-12
Echeguia, Gaston	Brampton, ON	24-May-12

Sandra Leonetti
Deputy Registrar General
(145-G307)

Certificate Of Permanent Registration as a person authorized to solemnize marriage in Ontario have been issued to the following:

May 28, 2012 to May 31, 2012

Name	Location	Effective Date
Kessler, Rachel Cheryl	Toronto, ON	29-May-12
Noble, Terry Stephen	Peterborough, ON	29-May-12
Zivkovic, Goran	Toronto, ON	29-May-12
Goodyear, Pernell	London, ON	29-May-12
Level-Smith, Sharlene	Brampton, ON	29-May-12
Kim, Ryu Yun (Ryan)	Dutton, ON	29-May-12
Hattie, Joseph Daniel	Barry’s Bay, ON	29-May-12
Chilcott, Michael S R	Brampton, ON	29-May-12
Baker, Randall W	Elmira, ON	29-May-12
Merrett, James Douglas	Toronto, ON	30-May-12
Whitson, Adam R	Stratford, ON	30-May-12
Kalinovskiy, Daniel D K	Newmarket, ON	30-May-12
Lam, Calvin	Aurora, ON	30-May-12
Vardy, Belma	Burlington, ON	30-May-12
Scott, Paul Douglas	Mountain Grove, ON	30-May-12
Hackmann, Kyle A	Toronto, ON	30-May-12
Cormier, Kevin Walter	Milton, ON	30-May-12
Ogie, Alex	Toronto, ON	30-May-12
Cogan, Paul	Toronto, ON	30-May-12
Stewart, Graham	Port Perry, ON	30-May-12
Williams, Paul James	Kitchener, ON	30-May-12
Steiner, Moshe E	Toronto, ON	30-May-12
Smrdelj, Magdalena	Toronto, ON	30-May-12

Certificates Of Temporary Registration as person authorized to solemnize marriage in Ontario have been issued to the following:

May 28, 2012 to May 31, 2012

Sandra Leonetti
Deputy Registrar General
(145-G308)

Certificate Of Permanent Registration as a person authorized to solemnize marriage in Ontario have been issued to the following:

June 1, 2012

Name	Location	Effective Date
Gebbie, David Douglas	Chesley, ON	01-Jun-12

Sandra Leonetti
Deputy Registrar General
(145-G309)

Certificate Of Permanent Registration as a person authorized to solemnize marriage in Ontario have been issued to the following:

June 4, 2012 to June 8, 2012

Name	Location	Effective Date
Clayton, Timothy Paul	Baden, ON	05-Jun-12
Lambert, Eugene	Peterborough, ON	05-Jun-12
Giesbrecht, Rudi	Dryden, ON	05-Jun-12
Parker, Robert Vernon	Perth, ON	05-Jun-12
Ugbeye, Grace U	Windsor, ON	05-Jun-12
Azarian, Serop	Hamilton, ON	05-Jun-12
Gerrard, Aaron D	Ancaster, ON	05-Jun-12
Patrick, Carol	Brampton, ON	05-Jun-12
Lau, Peter Chi-Cheung	Scarborough, ON	05-Jun-12
Hackner, Arlene Joyce	Uxbridge, ON	05-Jun-12
Tran, Hanh Van	Hamilton, ON	05-Jun-12
Poutiainen, Henry Allan	Toronto, ON	05-Jun-12
Taylor, Kathleen Ann	Gravenhurst, ON	05-Jun-12
Black, Heather	Georgetown, ON	05-Jun-12
MacPherson Clark, Karen	Fergus, ON	05-Jun-12

Re-Registrations

Name	Location	Effective Date
Glagau, Kevin R	Mississauga, ON	06-Jun-12
Irwin, Petra Katherine	Cherry Valley, ON	06-Jun-12
Jensen, Allan Martin	Woodstock, ON	06-Jun-12
Persaud, Jason P	Brampton, ON	06-Jun-12

Certificates Of Temporary Registration as person authorized to solemnize marriage in Ontario have been issued to the following:

June 4, 2012 to June 8, 2012

Date	Name	Location	Effective Date
June 6, 2012 to June 10, 2012	Hiltz, Frederick James	Toronto, ON	06-Jun-12
December 27, 2012 to December 31, 2012	Creedon, Gerard	Dale City, VA	07-Jun-12

Certificate Of Cancellation Of Registration as a person authorized to solemnize marriage in Ontario have been issued to the following:

June 4, 2012 to June 8, 2012

Name	Location	Effective Date
Powell, Romilda Gail	CARRying Place, ON	04-Jun-12
Keeping, Garry	Scarborough, ON	04-Jun-12
Webber, Steven Scott	Etobicoke, ON	04-Jun-12
Khew, Clement	Maple, ON	04-Jun-12
Maciel, Suzette	Richmond Hill, ON	04-Jun-12
Soriano, Danielo S	Scarborough, ON	04-Jun-12
Bolog, Ioan	Scarborough, ON	04-Jun-12
Ukeje, Samuel Ikechukwu	Sudbury, ON	04-Jun-12
Arjomand, Faryar	Burlington, ON	04-Jun-12
Halabecki, Parvin	Murillo, ON	04-Jun-12
Tikka, Timo Kalevi	Thunder Bay, ON	04-Jun-12
Henry, Albert Alphonso	Mississauga, ON	04-Jun-12
Blue, John D	Madoc, ON	06-Jun-12
Henry, Douglas N	Kingston, ON	06-Jun-12
Kendall, Ralph Frederick	Kingston, ON	06-Jun-12

Sandra Leonetti
Deputy Registrar General
(145-G310)

Building Code Act, 1992

Rulings Of The Minister Of Municipal Affairs And Housing

Notice Is Hereby Given pursuant to subsection 29(4) of the Building Code Act, 1992 that the following Rulings have been made under Clause 29(1)(a) of The Building Code Act, 1992authorizing the use of innovative materials, systems or building designs evaluated by the Canadian Construction Materials Centre which is a materials evaluation body designated in the Ontario Building Code:

(145-G314)

Ontario Securities Commission

Amendments To National Instrument 21-101 Marketplace Operation And National Instrument 23-101 Trading Rules And Repeal Of Ontario Securities Commission Rule 21-501 Deferral Of INFORMATION TRANSPARENCY REQUIRMENTS FOR GOVERNMENT DEBT SECURITIES IN NATIONAL INSTRUMENT 21-101 — MARKETPLACE OPERATION

On July 1, 2012, amendments to the following rules will come into force under the Securities Act:

• National Instrument 21-101 Marketplace Operation (NI 21-101); and
• National Instrument 23-101 Trading Rules (NI 23-101) (together, the ATS Rules).

The key objectives of the amendments are to:

• update and streamline the regulatory and reporting requirements and to align, where applicable, the requirements applicable to all marketplaces;
• propose amendments to establish the circumstances under which orders are exempt from the pre-trade transparency requirements in NI 21-101;
• increase transparency of marketplace operations;
• propose or update other requirements applicable to marketplaces to address certain issues or situations, such as conflicts of interest, outsourcing arrangements, or business continuity plans;
• give guidance in a number of areas, including what would be considered a marketplace or when indications of interest would be considered to be firm orders;
• extend the current exemption from transparency requirements applicable to government debt securities until December 31, 2014;
• extend the obligation in NI 23-101 to not intentionally lock or cross markets to marketplaces in certain circumstances; and
• revise and update the requirements applicable to information processors.

The full text of the rule is available in the Ontario Securities Commission’s Bulletin at (2012) 35 Oscb 5369 and on the Commission’s website at http://www.OSC.gov.on.ca.

Repeal Of Ontario Securities Commission Rule 21-501 Deferral Of Information Transparency Requirments For Government Debt Securities In National Instrument 21-101 — Marketplace Operation

On July 1, 2012 Ontario Securities Commission Rule 21-501 Deferral of Information Transparency Requirements for Government Debt Securities in National Instrument 21-101 — Marketplace Operation will be repealed. The rule will become redundant with amendments to National Instrument 21-101 that come into effect on July 1, 2012. Notice of the repeal was published in the Ontario Securities Commission’s Bulletin at (2012) 35 Oscb 5317 and on the Commission’s website at http://www.OSC.gov.on.ca.

(145-G315)

Health Claims for Auto Insurance July 2012 Guideline

July 2012

Superintendent’s Guideline No. 02/12

Introduction

This Guideline replaces the Health Claims for Auto Insurance December 2011 Guideline – Superintendent’s Guideline No. 03/11 issued in December 2011, and is issued pursuant to s. 268.3 (1) of the Insurance Act for the purposes of ss. 49 (1), 64 (7) and 66 of the Statutory Accident Benefits Schedule – Effective September 1, 2010 (Sabs).

This Guideline applies to documents specified in this Guideline that are delivered on or after July 1, 2012, regardless of the date of the accident to which they relate, with the exception of the additional requirements on page 9 (“Additional Requirements Effective November 1, 2012”), which apply only to documents delivered on or after November 1, 2012.

A document to which this Guideline applies and that previously would have been sent directly to an insurer to whom this Guideline applies, is instead to be sent to a Central Processing Agency (Cpa) established by the insurance industry to receive such documents on behalf of insurers.

This Guideline describes:

• which insurers, health care facilities (facilities) and health care providers (providers) are subject to the Guideline and in what circumstances;
• what documents are to be delivered to the CPA and in what circumstances;
• how such documents may be delivered to the Cpa;
• how insurers are to provide information to the Cpa; and
• billing procedures.

Insurers and Providers That Are Subject To This Guideline

This Guideline applies only to transactions between a Participating Provider and a Participating Insurer, as defined below, in respect to any claim for Sabs benefits under a motor vehicle liability policy issued in Ontario.

Participating Providers

The Financial Services Commission of Ontario will continue to maintain and update from time to time a list of identified health care facilities/providers (or specified branch offices thereof) participating in the Health Claims for Auto Insurance (“Hcai”) system (the “Hcai Participating Provider List”) and the dates that their participation begins. Please see Appendix 1 for details of how to obtain copies of the Hcai Participating Provider List in effect at any particular time.

For the purposes of this Guideline, each specified branch office of an identified facility, and each provider operating in a specified branch office of an identified facility, is a Participating Provider.

Participating Insurers

This Guideline applies to all insurers licensed in Ontario in respect of all claims for Sabs benefits under any motor vehicle liability policy issued in Ontario. Each such insurer is a Participating Insurer for the purposes of this Guideline.

This Guideline does not apply to:

• any reinsurer in respect of claims under a contract of reinsurance,
• any insurer in respect of which a winding-up order has been made under the Winding-up and Restructuring Act (Canada), or
• the Motor Vehicle Accident Claims Fund.

Designation of Central Processing Agency – Sabs s. 64 (7)

Health Claims for Auto Insurance Processing is the Cpa for the purposes of this Guideline and s. 64 (7) of the Sabs. Health Claims for Auto Insurance Processing is a not-for-profit Ontario corporation established and funded by the insurance industry and operated by a board of directors that includes representatives of the insurance industry and health care communities.

The primary role of the Cpa is to act as the agent of insurers to receive specified documents on their behalf; to confirm that the documents are duly completed and contain all of the information required to be included in them; and to then make the documents available for access by the insurers to whom they are addressed. The Cpa also acts as an intermediary for the purpose of enabling insurers to communicate information such as claims approval and payment decisions electronically to those health care goods and services providers who wish to receive such communications electronically through the Cpa.

The CPA is also expected to be a primary source of the information that automobile insurers will be required (under s. 101.1 of the Insurance Act) to provide to the Superintendent of Financial Services, concerning claims for goods and services for which automobile insurers are liable under contracts of automobile insurance.

Invoices For Goods And Services That Are Subject To This Guideline –Sabs s. 49

Any invoice for goods or services specified in Appendix 2 of this Guideline for the purposes of s. 49 of the Sabs must be in the form (the Auto Insurance Standard Invoice) approved by the Superintendent of Financial Services in accordance with s. 66 of the Sabs.

This requirement applies only if:

• all of the goods or services referred to in the invoice are provided in Ontario by the Participating Provider,
• the invoice is not submitted by the claimant,
• the invoice is submitted by a Participating Provider and is payable to the Participating Provider, and
• payment of the invoice is claimed against a Participating Insurer with respect to a transaction with a Participating Provider.

Where this requirement applies, s. 49 (1) of the Sabs prohibits a Participating Insurer from paying any invoice that is not in the approved form, does not include all of the information required by the approved form, or is not sent to the CPA as required by this Guideline.

Participating Providers are to invoice Participating Insurers for goods or services specified in Appendix 2 separately from goods or services not specified in Appendix 2. Similarly, Participating Providers are to invoice Participating Insurers for goods or services provided in Ontario separately from goods and services not provided in Ontario.

Documents That Must Be Delivered To The CPA

The following documents are specified for the purpose of s. 64 (7) of the Sabs. Each of these documents must be delivered to the CPA (not directly to the insurer to whom it is addressed) in accordance with this Guideline, if it is delivered to a Participating Insurer by a Participating Provider:

Ocf-18 Treatment and Assessment Plan – Sabs s. 38

Ocf-21 Auto Insurance Standard Invoice – Sabs s. 49 – but only if this Guideline requires the use of this form for the particular goods or services being billed

Ocf-23 Treatment Confirmation Form – Sabs s. 40

Please note that with one exception (see * below), a document that this Guideline does not require to be delivered to the Cpa, must be delivered directly to the insurer using one of the delivery methods provided for in s. 64 (2) of the Sabs.

* An Ocf-21 submitted to invoice an insurer only for the completion of a Disability Certificate (Ocf-3) may be delivered either to the CPA in accordance with this Guideline, or directly to the insurer, at the option of the Participating Provider.

Section 64 (7) of the Sabs provides that a document to which this Guideline applies is deemed not to have been delivered to an insurer unless it is delivered to the CPA as required by this Guideline. If such a document is delivered directly to an insurer instead of the CPA, despite the requirements of this Guideline, the insurer is under no obligation to respond to it, as the document will be deemed not to have been received by the insurer.

How To Deliver Documents To The Central Processing Agency

A document that is required by this Guideline to be delivered to the CPA shall be delivered in either of the following ways:

1. Electronic Submission, or
2. Paper Submission.

1. Electronic Submission

   The document may be delivered to the CPA in electronic form in a manner that results in it being capable of being retrieved and accessed by the Cpa.

   Participating Providers are authorized to deliver documents to the CPA electronically as described above, and to access information electronically from the CPA, once they have completed the appropriate enrolment process (see Enrolment Of Users And Providers below).

   A Participating Provider may elect to enrol for either electronic submission or paper submission, but not both at the same time.

   As noted below under Rules Governing Date of Receipt of Documents By Insurers, any document delivered to the CPA by a Participating Provider that has not completed this enrolment process will be deemed not to have been received by the insurer, and will not be processed.

2. Paper Submission

   The CPA has established a data entry centre that is equipped to receive paper documents delivered by a Participating Provider in accordance with this Guideline. These documents will be transcribed, validated and submitted electronically from the Data Entry Centre (Dec) to the insurer.

   Documents may be delivered to the Cpa in paper form, by mail, fax or personal delivery in accordance with ss. 64 (2) (a), (b), (c) or (d) of the Sabs if addressed to the CPA’s data entry centre as follows:

   Hcai Processing – Data Entry Centre
   P.O. Box 254
   Orangeville ON L9W 3Z5
   Fax number: (866) 346-6744

   Participating Providers are authorized to deliver documents in paper form as described above, once they have completed the appropriate enrolment process (see Enrolment Of Users And Providers below).

   A Participating Provider may elect to enrol for either electronic submission or paper submission, but not both at the same time.

   As noted below under Rules Governing Date of Receipt of Documents By Insurers, any document delivered to the CPA’s data entry centre by a Participating Provider that has not completed this enrolment process will be deemed not to have been received by the insurer, and will not be processed.

   Attachments To Documents That Are Subject To This Guideline

   For the purposes of this Guideline, “attachments” means any material (e.g., additional pages, reports, test results) submitted in support of a document to which this Guideline applies.

   If a Participating Provider determines that it is necessary to send one or more attachments rather than including in the document itself all information that the sender determines to be desirable or necessary to accomplish its purpose, the following special rules apply:

   1. The Participating Provider must specify, in the field provided in the document for that purpose, how many attachments are being delivered.
   2. The document itself (but not the attachments) must still be delivered to the CPA (if in electronic format) or the CPA’s data entry centre (if in paper form) as described above.
   3. The attachments are not to be delivered to the CPA (or the CPA’s data entry centre), but instead must be delivered directly to the insurer by one of the delivery methods described in s. 64 (2) of the Sabs. Although it is preferable that all attachments be delivered to the insurer at the same time, it is not mandatory to do so.

      Please note that any attachment delivered to the CPA or the CPA’s data entry centre will be deemed not to have been received by the insurer, and will not be returned, but will be destroyed.

   4. The attachments are not to be sent to the insurer before the document is sent to the CPA.
   5. Each attachment must be identified with the claimant’s name, either the claim number or policy number, the date of the accident, and the document type (i.e., OCF-18, Ocf-21 or OCF-23) to which the attachment relates, to enable the insurer to identify the document for which the attachment is intended.

Rules Governing Date of Receipt of Documents By Insurers

Section 64 of the Sabs sets out the rules that determine when a document delivered to the CPA as required by this Guideline, is deemed to be received by the insurer to whom it is addressed. Briefly summarized, those rules provide:

1. Document with no attachments – is deemed to be received by the insurer to whom it is addressed when the document has been delivered to the CPA in a manner specified in this Guideline, and the CPA has determined that the document is duly completed and contains all information required by the Sabs to be included in it.
2. Document with attachments – is deemed to be received by the insurer to whom it is addressed when:
   1. the document (exclusive of attachments) has been delivered to the Cpa in a manner specified in this Guideline, and the Cpa has determined that the document is duly completed and contains all information required by the Sabs to be included in it; and
   2. all of the attachments have been received by the insurer.

The Sabs provides (s. 64 (20)) that a document delivered to the CPA by fax, personal delivery or by electronic submission later than 5:00 p.m. Eastern Time is deemed to have been delivered to the CPA on the following business day.

The Sabs also provides (s. 64 (10)) that the Cpa will be deemed to have determined, on the day a document was delivered to it in a manner specified in this Guideline, that the document is duly completed and contains all information required by the Sabs to be included in it, unless the CPA notifies the sender to the contrary, in a manner specified in this Guideline.

For the purposes of s. 64 (10), the manner in which the CPA is to notify the sender is by one of the delivery methods provided for in s. 64 (2) of the Sabs. The Cpa may also deliver the notification verbally (e.g., by a telephone call or message), provided written confirmation is given as soon as practicable afterwards by one of the delivery methods provided for in s. 64 (2) of the Sabs.

As previously noted, the Sabs further provides (s. 64 (7)) that a document to which this Guideline applies is deemed not to have been delivered to an insurer unless it is delivered as required by this Guideline. Any document delivered to the CPA (either directly or through its data entry centre) by a Participating Provider that has not completed the enrolment process, is not delivered as required by this Guideline and therefore shall be deemed not to have been delivered to an insurer.

Completion of Documents

A document to which this Guideline applies will be deemed not to have been completed and not to contain all the information required by the Sabs to be included in it, unless all fields (other than those that are optional in the circumstances indicated on the form as approved by the Superintendent of Financial Services) are completed as required by this Guideline.

The information in any completed field must comply with the validation rules set out in Appendix 3 of this Guideline.

Where the form specifies the format in which certain information (e.g., a date) is to be provided, the information must be provided in that format.

If the document is delivered in paper form, all completed fields must be legible.

All attachments must be legible.

Codes To Be Used In Submitting Information

The following information shall be provided utilizing the codes specified below:

• To describe injuries and sequelae, codes listed in the International Statistical Classification of Diseases and Related Health Problems, 10^th Revision, Canadian Enhancement (Icd-10-Ca) which is maintained by the Canadian Institute for Health Information and available through www.cihi.ca. An abridgment of the Icd-10-Ca list of codes, developed to assist stakeholders in the Ontario automobile insurance system, is available at www.hcaiinfo.ca.
• To describe health interventions, codes listed in the Canadian Classification of Health Interventions (Cci) which is maintained by the Canadian Institute for Health Information and available through www.cihi.ca. An abridgment of the CCI list of codes, developed to assist stakeholders in the Ontario automobile insurance system, is available at www.hcaiinfo.ca.
• To describe provider types, the list of Provider Type Codes is available at www.hcaiinfo.ca.
• To describe payment categories under a Pre-approved Framework, the list of Pre-approved Framework Reimbursement Codes is available at www.hcaiinfo.ca.
• To describe payment categories under the Minor Injury Guideline, the list of Minor Injury Reimbursement Codes available at www.hcaiinfo.ca.
• To describe items billed to automobile insurers by providers that are not covered by the CCI, the list of Goods, Administration, and Other Codes is available at www.hcaiinfo.ca.
• To describe unit measures and for converting minutes to hours, the list of Unit Measure Codes and the Minutes to Hour Conversion Table is available at www.hcaiinfo.ca.

The information at www.hcaiinfo.ca is maintained by Insurance Bureau of Canada in cooperation with the professional associations referred to at www.hcaiinfo.ca/links.asp

Billing Procedures

1. Purpose

   The purpose of this section is to set out rules for submission of the Auto Insurance Standard Invoice (Ocf-21) that must be followed by all Participating Providers. This includes describing the information that must be provided on the Ocf-21 in order for it to be considered to be duly completed and to include all information required to be included in it within the meaning of s. 67 of the Sabs.

2. Frequency of invoicing

   An Ocf-21 in respect of a Treatment and Assessment Plan (Ocf-18) shall not be submitted until no further approved goods or services referred to in the Ocf-18 will be rendered. However, where the delivery of the goods or services referred to in an Ocf-18 extends over 30 calendar days the Participating Provider may choose to submit an Ocf-21 in respect of that Ocf-18 once every 30 calendar days.

   If treatment is being provided under the Minor Injury Guideline (MIG), a Participating Provider shall not submit an Ocf-21 in respect of a treatment Block as referred to in the MIG until completion of the Block. (In the event an insured person changes providers while treatment services are being delivered, the previous provider may submit an Ocf-21 for the services delivered prior to the change. However, the amount billed must comply with paragraph 6 (“Changing health practitioners within this Guideline”) of the MIG.)

3. Completion of invoices

   In order to enable insurers to properly reconcile invoices, a Participating Provider shall not submit an Ocf-21 that applies to more than one Ocf-18 or to more than one Ocf-23, or to an Ocf-18 as well as an Ocf-23. When submitting an Ocf-21 a Participating Provider must include, in addition to all information that the form identifies as required, the following information:

   • If it is alleged that the insurer is required to pay for goods or services in accordance with s. 38 (11) of the Sabs (i.e., by reason of the insurer’s failure to respond to an Ocf-18 within 10 business days of receipt) this must be clearly identified in the “Other Information” section of the Ocf-21.
   • The “Plan Number” of the Ocf-18 or Ocf-23 to which the Ocf-21 refers must be provided where indicated in Part 3 of the Ocf-21. The “Plan Number” is the unique Document Number generated by the Cpa when the Ocf-18 or Ocf-23 to which the Ocf-21 refers was submitted. However, if there is no Plan Number for a reason permitted by the Sabs or this Guideline, for example because the insurer has waived the requirement for an Ocf-18 or Ocf-23 under s. 39 or s. 41 of the Sabs as applicable, the word “exempt” must be inserted in the Plan Number field and details of the circumstances must be provided in the “Other Information” section of the Ocf-21.
   • If a Participating Provider is submitting an Ocf-21 for goods or services that are alleged not to require an Ocf-18 because of s. 38 (2) or s. 38 (4) of the Sabs, the word “exempt” must be inserted in the Plan Number field in Part 3 of the Ocf-21 and details of the basis on which an Ocf-18 is said not to be required must be provided in the “Other Information” section of the Ocf-21.
   • Complete and accurate information regarding other available insurance and health care coverage must be provided in the “Other Insurance” section of the Ocf-21.

   An Ocf-21 that does not include all required information as identified in the form or required by this Guideline will be deemed to be incomplete and not to include all the information required by the Sabs.

   Additional Requirements Effective November 1, 2012

   The following additional requirements apply to documents delivered on or after November 1, 2012, regardless of the date of the accident to which they relate:

   1. Only the Ocf-21C is approved for the purpose of billing any amounts under the MIG or a Pre-approved Framework.
   2. The Ocf-21A and Ocf-21B are no longer approved for the purpose of billing any amounts under the MIG or a Pre-approved Framework.
   3. The Ocf-18 is no longer approved for use with any MIG codes or Pre-approved Framework codes.
   4. When submitting an Ocf-21C a Participating Provider must include the following additional information:
      • The date that the treatment Block commenced.
      • The profession(s) of the health care provider(s) who provided the treatment.

4. Duplicate invoices

   Re-submission of an Ocf-21 that refers in whole or in part to goods or services referred to in an Ocf-21 already received by the insurer according to s. 64 (9) of the Sabs is not permitted through the Hcai system. Where the Participating Provider wishes to remind the insurer of an outstanding amount, the Participating Provider must contact the insurer directly.

   A Participating Provider who repeatedly and/or deliberately submits duplicate Ocf-21 forms through the Hcai system may be found by the Cpa to be in contravention of the Cpa’s user terms & conditions (see Enrolment Of Users And Providers below). Such contravention may result in suspension, cancellation or revocation of the Participating Provider’s access to the Hcai system.

5. Non-approved goods and services

   A Participating Provider shall not submit an Ocf-21 for goods or services (which includes assessments and examinations) that have not been:

   1. approved by the insurer,
   2. deemed by the Sabs to be payable by the insurer, or
   3. determined to be payable by the insurer on resolution of a dispute in accordance with ss. 279 to 283 of the Insurance Act.

   A Participating Provider who repeatedly and/or deliberately submits Ocf-21 forms through the Hcai system contrary to this requirement may be found by the Cpa to be in contravention of the Cpa’s user terms & conditions (see Enrolment Of Users And Providers below). Such contravention may result in suspension, cancellation or revocation of the Participating Provider’s access to the Hcai system.

6. Recordkeeping

   For every Ocf-21 submitted to a Participating Insurer, the Participating Provider must keep on file:

   • an original paper version of the Ocf-21 as submitted that includes the original authorized signature of the Provider, or
   • an electronic true copy of the Ocf-21 as submitted, provided that it is in pdf format and includes a true copy of the original authorized signature on behalf of the Provider,

   and must be prepared to give the insurer access to inspect and copy the Ocf-21 in accordance with s. 46.2 of the Sabs where requested by the insurer.

   Requirements For Insurers

   Where the Sabs requires a Participating Insurer to provide information to the Cpa, such information shall be delivered to the Cpa in electronic form in a manner that results in it being capable of being retrieved and accessed by the Cpa.

   The information referred to in s. 49 (3) of the Sabs concerning the processing of an invoice must be provided to the CPA within five business days after the invoice has been processed by the Participating Insurer.

   The information referred to in s. 64 (13) of the Sabs concerning any other document to which this Guideline applies must be provided to the CPA within five business days after the document has been processed by the Participating Insurer.

   The information referred to in s. 64 (14) of the Sabs concerning receipt of attachments must be provided to the CPA within five business days after the last attachment has been received by the Participating Insurer.

   The deadlines referred to above are independent of, and not to be confused with, the deadlines within which an insurer is to process and respond to a document as set out in the Sabs.

   A Participating Insurer that has completed the enrolment process as an Insurer (see Enrolment of Users And Providers below), is authorized to deliver information to the CPA electronically and to access from the CPA information that has been delivered to the CPA by a Participating Provider.

   Enrolment Of Users And Providers

   Before submitting information to, or receiving information from the CPA, a provider, facility or insurer that is a Participating Provider or Participating Insurer shall enrol with the CPA and agree to its user terms and conditions. As noted above, providers and facilities may elect to enrol for either paper submission or electronic submission, but not both at the same time. The user terms and conditions may include commercially reasonable provisions to address responsibilities including confidentiality, security, liability, access, and data integrity.

   Temporary Suspensions Of This Guideline

   In the event that the CPA becomes unable (e.g., by reason of temporary technical issues) to properly carry out its obligations to providers, facilities or insurers, the Superintendent of Financial Services may temporarily suspend the operation of this Guideline.

   The Financial Services Commission of Ontario will post notice of any suspension and subsequent resumption of operation of this Guideline on its website www.FSCO.gov.on.ca.

   During the period of any such suspension, the requirements of this Guideline do not apply and documents are instead to be delivered directly to insurers using one of the standard delivery methods provided for in s. 64 (2) of the Sabs.

Appendix 1

Hcai Participating Provider List

Copies of the Hcai Participating Provider List in effect from time to time may be obtained at www.FSCO.gov.on.ca/english/insurance/auto/hcai.asp

Alternatively, printed copies may be obtained by contacting the Financial Services Commission of Ontario at 1-800-668-0128 extension 7123.

Appendix 2

Invoices For Goods And Services That Are Subject To This Guideline – Sabs s. 49

Medical Benefits

Rehabilitation Benefits

Examinations, Completion of Reports/Certificates, etc

Appendix 3

Validation Rules

Common Document Submission Rules

Validation of unit of measure for goods and services rendered

Common Invoice (Ocf-21) Submission Rules

Ocf-21C Submission Rules – effective November 1, 2012

Ocf-21B Submission Rules – effective November 1, 2012

Ocf-18 Submission Rules

Ocf-23 Submission Rules

Ocf-21A Submission Rules- applies to DEC only

Ocf-21B Submission Rules

Ocf-21C Submission Rules

Facility Registry

(145-G316E)

Financial Services Commission of Ontario

Statement of Priorities and Strategic Directions

June 2012

Introduction

The Financial Services Commission of Ontario (FSCO) is an integrated financial services regulator. FSCO is an agency of the Ministry of Finance established under the Financial Services Commission of Ontario Act, 1997 (FSCO Act). It regulates insurance, pension plans, credit unions and caisses populaires, mortgage brokering, loan and trust companies, and co-operative corporations in Ontario.

FSCO’s legislative mandate is to provide regulatory services that protect the public interest and enhance public confidence in the sectors it regulates.

FSCO is comprised of a five-member commission, the Superintendent of Financial Services and staff.

FSCO in Profile

FSCO delivers regulatory services that protect the public interest, support a strong financial services industry and build public confidence in the regulated sectors. The following list covers FSCO’s core regulatory activities.

As of June 8, 2012, FSCO licensed or registered:

• 350 insurance companies
• 1,169 mortgage brokerages
• 157 credit unions and caisses populaires
• 46,222 insurance agents
• 95 mortgage administrators
• 58 loan and trust corporations
• 4,632 corporate insurance agencies
• 2,466 mortgage brokers
• 1,694 co-operative corporations
• 1,657 insurance adjusters
• 8,134 mortgage agents
• • 7,607 pension plans •

Customer Service Commitment

The Customer Service Commitment posted on our website outlines the levels of quality service the public and our regulated sectors can expect from FSCO. This commitment identifies FSCO's service principles which are designed to meet or exceed client needs and expectations. In addition, it supports service excellence and Ontario Public Service values.

2012 Priorities

Section 11 of the FSCO Act requires that FSCO publish in The Ontario Gazette and deliver to the Minister of Finance by June 30 of each year a statement setting out FSCO’s proposed priorities.

This, FSCO’s 15^th Statement of Priorities, outlines FSCO priorities and initiatives to meet changing economic and marketplace conditions in the coming year. The statement includes a report-back section listing FSCO’s key accomplishments in the previous year.

Philip Howell
Chief Executive Officer and
Superintendent of Financial Services

John M. Solursh
Chair
Financial Services Commission of Ontario
Financial Services Tribunal

FSCO’s Approach

FSCO’s primary regulatory objectives are protecting consumers, increasing compliance with the laws and regulations we administer and fostering public confidence in the sectors we regulate. We recognize that a well-regulated financial services industry increases consumer confidence, which in turn creates a stronger market.

FSCO has strong corporate governance, internal controls and performance measures in place to monitor and measure the quality of our services and the effectiveness of our regulatory oversight. In order to ensure we are providing effective regulatory services, we engage our regulated sectors frequently through a broad range of channels.

Risk-Based Approach

FSCO’s approach to achieving its regulatory objectives and setting effective organizational priorities is to identify risks that may affect our capacity to conduct business operations and ensure a high level of regulatory oversight. This involves identifying, focusing and allocating resources toward the highest risks in each regulated sector. FSCO is developing a corporate-wide risk-based approach to regulation that leverages each sector’s best practices in risk monitoring.

FSCO will focus on monitoring and identifying risks in the insurance, mortgage brokering and pension sectors. We will also be focusing on increasing consumers’ awareness of the services available from FSCO and on providing consumers with information to assist them in making financial decisions that are in their best interest.

The Auditor General of Ontario’s 2011 Annual Report

The 2011 Annual Report of the Auditor General of Ontario included reports on its Value-for-Money Audits and Reviews, one of which dealt with Auto Insurance Regulatory Oversight. FSCO will address the recommendations of this report while continuing to implement longer-term projects.

Auto Insurance Fraud

The Ontario Government appointed the Auto Insurance Anti-Fraud Task Force toassess the extent and nature of fraud in Ontario’s auto insurance system and to recommend actions to reduce fraud. In December 2011, the Task Force released an interim report; it will release its final report by fall 2012.

FSCO is working with the Task Force’s steering committee and working groups to develop recommendations that will enhance efforts to reduce fraud.

In addition, FSCO is leading a working group that is investigating how the Health Claims for Auto Insurance system could be used to detect and prevent fraud.

The Environment

This is a challenging time for firms in our regulated sectors, pension plan members, and consumers of financial services.

Ontario’s economy is enjoying modest economic growth but continues to be affected by global economic uncertainty and volatility. The strong Canadian dollar puts additional stress on Ontario’s ability to export to the U.S. while fluctuating oil prices pose risks for the global economic recovery.

High levels of household debt are leaving many Canadians increasingly vulnerable to future interest rate hikes and, perhaps, inadequately prepared for retirement. Many defined benefit pension plans are also facing funding shortfalls as they continue to recover from the 2008 financial crisis and deal with an unpredictable investment climate.

In the wake of the financial crisis, consumers seem to be more aware of the risks associated with financial services markets and products. Consumers increasingly demand that governments, regulators and providers protect their interests more effectively.

Performance Measures

FSCO’s Performance Management Framework is designed to ensure that we:

• provide greater transparency, accountability and value for money
• measure what we do and focus on results that matter
• define success and deliver on our outcomes

FSCO’s Performance Management Framework contains our organization’s strategic outcomes and accompanying performance measures. These are used to gauge the success of short-to medium-term activities against long-term targets.

Strategic Direction

FSCO has a legislative mandate to provide regulatory services that protect the public interest and enhance public confidence in the regulated sectors.As an organization, we are committed to being a progressive and fair regulator, working with stakeholders to support a strong financial services industry. FSCO’s current vision, priorities and strategies were developed to support its legislative mandate.

Strategies and Initiatives

The following chart summarizes the strategies and initiatives FSCO has developed to achieve the priorities. Detailed descriptions of the initiatives are provided on the next pages.

Strategies and Initiatives at a Glance

FSCO Initiativesin Detail

The following strategies and initiatives have been developed to achieve our priorities. The initiatives reflect major projects where FSCO has committed to make progress in the coming year.

Many of FSCO’s initiatives are complex, span several years and involve various partners, including consumers, pension plan members, industry associations, national organizations of regulators, and the federal and provincial governments.

1. Strategy 1: Review and recommend changes to better mitigate risk

   1. Implement enterprise-wide risk based approach.

      FSCO is developing an enterprise-wide risk-based approach to better direct regulatory efforts in proportion to risks identified in each sector.

      The approach will leverage the best practices in risk-based regulation currently adopted in different areas of FSCO as well as similar regulatory agencies. By sharing and developing common approaches, FSCO will become a stronger integrated regulator.

      In pension plans regulation, for example, risk-based regulation includes the development of data management approaches, risk-based business processes,related IT support systems, and communication and education strategies.

      In addition, on January 1, 2013, it will become mandatory for the pension industry to submit all prescribed filings electronically through FSCO’s Pension Services Portal.

      FSCO will monitor the enterprise-wide risk-based approach for effectiveness on an ongoing basis.

   2. Work with Ministry of Finance on five-year statutory reviews of the Mortgage Brokerages, Lenders and Administrators Act, 2006, and the Credit Unions and CaissesPopulaires Act, 1994.

      FSCO will assist the Ministry of Finance in conducting these reviews to ensure that the law stays current and that marketplace risks are mitigated.

   3. Implement auto insurance recommendations made in the Auditor General of Ontario’s 2011 Annual Report.

      FSCO will address these recommendations while continuing to implement longer-term projects announced by the Ontario government as part of its 2010 auto insurance reforms.

   4. Work with stakeholders to reduce auto insurance fraud.

      The Ontario Government’s Auto Insurance Anti-Fraud Task Force is focused on determining the scope and extent of auto insurance fraud in the province and making recommendations to reduce fraud in Ontario’s auto insurance system.

      FSCO is actively engaged withthe Task Force’s steering committee and working groups, which areidentifying potential initiatives to reduce fraud in the areas of:

      • prevention
      • detection
      • investigation and enforcement
      • regulatory practices in the auto insurance system and
      • consumer engagement and education.

      FSCO is also leading aworking group that is investigating how the Health Claims for Auto Insurance (Hcai)system could be used to detect and prevent fraud. The committee brings together insurers, health care providers,Hcai and government representatives.

      FSCO’s work with the Task Force addresses the Auditor General’s recommendations on reducing fraudulent claims.

   5. Enhance regulatory oversight of compliance with auto insurance requirements.

      FSCO will complete its first cycle of follow-up activities associated with the 2011 industry CEO attestation onStatutory Accident Benefits Schedule controls.

      The annual attestation processwill be reviewed with the industry, and amendments will be made as necessary. The review will also include additional assurance on insurer compliance with approved rates.

   6. Undertake long-term auto insurance reform initiatives.

      In response to direction from the Ontario Government associated with the September 2010 auto insurance reforms, FSCO is developing a new evidence-based Minor Injury Treatment Protocol. The new protocol will update the approach to treating soft tissue injuries and reflect current medical science. This project is expected to take two years.

      In December 2011, the Superintendent provided his report recommending changes to the definition of catastrophic impairment in the Statutory Accident Benefits Schedule to the Minister.In June 2012, that report was made public.

      The Superintendent’s report was based on two reports prepared by the Catastrophic Impairment Expert Panel in 2011 and the results of extensive stakeholder consultation on those reports. This panel was struck by the Superintendent at the request of the government to examine the current definition of catastrophic impairment in the Statutory Accidents Benefits Schedule.

      In the 2012 Ontario Budget, the government announced that it will move forward to propose regulatory amendments to the definition of catastrophic impairment. FSCO will work with the Ministry of Finance to implement the amendments.

   7. Enhance auto insurance information and analysis to support risk-based approach to regulation.

      The Superintendent is required to review and approve auto insurance rates filed by autoinsurers. The rates must be just and reasonable, not impair the solvency of the insurer and not be excessive in relation to the financial circumstances of the insurer.

      The current benchmark return on equity level for auto insurance filings was established in 1988 with a minor modification in 1996.

      The Auditor General recommended that FSCO review what constitutes a reasonable rate of return on equity for insurance companies whenapproving rate changes, and periodicallyrevise the benchmark to reflect changing capital market conditions.

      FSCO will review the benchmarkprofit provision used in reviewing rate filings.The review is expected to be completed in early 2013.

      FSCO will work with the auto insurance industry tocomplete a closed third party liability bodily injury claim study on tort claims. These findings will support policy analysis.

   8. Implement Administrative Monetary Penalties model in the insurance sector.

      In the 2012 Ontario Budget, the government announced that it will introduce amendments to insurance-related legislation and the FSCO Act to provide for administrative monetary penalties. FSCO will work with the Ministry of Finance to implement this tool.

   9. Conduct life insurance product suitability reviews.

      FSCO will undertake a market conduct review to determine how the life insurance industry is ensuring that consumers get appropriate information to make informed decisions when purchasing life insuranceproducts.

      The focus of the review will be to understand and assess the processes life insurance agents use in making recommendations to consumers and the processes in place at life insurance companies when developing and distributing products.

      The review will also consider the actions life insurance agents and companies are taking to support the financial literacy of their clients.

   10. Increase mortgage brokerage compliance.

       The Mortgage Brokerages, Lenders, and Administrators Act, that came into effect on July 1, 2008, was designed to enhance consumer protections and provide for fair treatment of borrowers and private investors.

       Achieving these regulatory objectives requires increased rates of compliance by industry participants. Working with industry associations, FSCO will employ multiple strategies including a new mandatory continuing education policy for agents and brokers, outreach, risk-based compliance audits, and targeted enforcement activities.

   11. Work with the Ministry of Finance to review solvency regulation under the Insurance Act.

       FSCO and the Ministry of Finance are consulting on how better to provide for solvency regulation of insurance companies incorporated in Ontario. In May 2012, FSCO published a consultation paper with policy proposals on this issue and invited interested parties to make comments. The information FSCO gathers through this consultation process will inform any government decision regarding the policy proposals.

       In addition, FSCO will look at the implementation of the International Association of Insurance Supervisors’ (Iais) insurance core principles related to market conduct. FSCO will work in conjunction with the Iais Core Principles Implementation Committee of the Canadian Council of Insurance Regulators.

2. Strategy 2: Increased efficiency, effectiveness and transparency

   1. Build an enterprise relationship system.

      The enterprise system development program will offer better service to external stakeholders by giving them one-window access for all of their dealings with FSCO. For example, stakeholders will be able to check or renew licences, submit filings, pay fees and do other related tasks through one online access point.

      The enterprise system development program will support FSCO’s commitment, as an integrated financial services regulator,to look for ways to better serve stakeholders and adapt to changes in the financial services environment.

   2. Reduce mediation backlog.

      FSCO has implementedseveral initiatives to deal with the increase in the number of mediation applications and to reduce wait times for the assignment of files to mediators in the Statutory Accident Benefits dispute resolution system.

      Current initiatives include: an electronic scheduling system, mandatory blitz settlement days, a consent to fail process on request, and outsourcing.

      In January, FSCO issued a request for proposal (Rfp) seeking up to four private dispute resolution companies to provide dispute resolution services to address the backlog.The procurement process is nearing completion, and FSCO expects that the service providers will begin offering dispute resolution services by the second quarter of 2012-2013.

      In the 2012 Ontario Budget, the government announced that it will engage in a review of the auto insurance dispute resolution system. FSCO will support the government’s review.

      These initiatives address the Auditor General’s recommendations on FSCO’s dispute resolution services.

   3. Work with the Ministry of Finance on proposed changes to financial hardship unlocking.

      FSCO will work with the Ministry of Finance to implement the changes to the financial hardship unlocking regime announced in the 2012 Ontario Budget. The changeswill align financial hardship unlocking with all other forms of access to locked-in accounts, where applications are made directly to financial institutions.

3. Strategy 3: Communicate, share knowledge and engage our staff and stakeholders

   1. Develop and implement social media initiatives and Web 2.0 enhancements for public website.

      Increasingly, stakeholder dialogue takes place on social media platforms.

      FSCO will establish a plan to research and monitor online channels and launch a presence on key social media platforms to engage with stakeholders and raiseawareness of the information and services available from FSCO.

      FSCO will also research and develop Web 2.0 features such as blogs, wikis, tutorials, webinars, mobile applications and other tools that encourage stakeholder interaction.

   2. Enhance pension stakeholder outreach and education

      To improve outreach to stakeholders and broaden FSCO’s engagement with the pension community, FSCO will increase use of electronic media. Planned activities include a new series of webinars and webcasts to educate stakeholders on matters of concern, legislative changes and best practices on relevant topics.

   3. Raise awareness of FSCO’s auto insurance filing processes and requirements.

      Following work done in 2011, FSCO will continue to raise awareness of and enhance transparency around its auto insurance filing processes and requirements. FSCO will use several tools to enhance stakeholders’ understanding of legislation, regulations, filing requirements, the rate approval process and overall compliance obligations pertaining to auto insurance rate filings. These include ongoing meetings with the sector and online media such as newsletters, e-bulletins and webcasts.

4. Strategy 4: Coordinate with other Canadian regulators in the financial services industry

   1. Harmonize life and accident and sickness insurance.

      In the 2012 Ontario Budget, the government announced that it will propose amendments to the life insurance and accident and sickness insurance parts of the Insurance Act to enhance consumer protection, reduce regulatory burden and harmonize with other Canadian jurisdictions.

   2. Examine CCIR recommendations regarding distribution of insurance.

      The provisions in the Insurance Act dealing with insurance distribution were enacted when insurance was largely distributed by agents representing a single company. There is now more diversity in distribution channels.

      In May 2012, the Canadian Council of Insurance Regulators (CCIR) published a position paper on the managing general agencies (MGAs) distribution channel in the life insurance industry and invited interested parties to comment on it.

   3. Participate in a Working Group established by CCIR to gather the facts surrounding use of credit information by insurers.

      To improve understanding of trends in the use of credit information, FSCO is participating in a CCIR working group to gather the facts surrounding the use of credit information by insurers.

   4. Communicate and coordinate auto insurance regulatory issues through CARR.

      FSCO will participate in common training and education initiatives as well as co-operative research opportunities with other Canadian regulators on matters involving auto insurance rate regulation through the Canadian Automobile Insurance Rate Regulators Association(CARR).

   5. Work with CAPSA on the development and implementation of CAPSA’s Strategic Plan 2012-2015.

      The development of the new Canadian Association of Pension Supervisory Authorities (CAPSA) strategic plan will include a review of the current regulatory environment and trends, determination of CAPSA’s strategic priorities over the next three years and specific initiatives to address these priorities.

Report Back on Priorities and Key Initiatives from 2011

Following is a report on the progress of key initiatives identified in last year’s Statement of Priorities and their contribution to achieving FSCO’s regulatory objectives.

Review and recommend changes to better mitigate risk

Conduct market conduct audit reviews of compliance with the 2010 auto insurance reforms including Statutory Accident Benefits.

2010 changes to the existing auto insurance system createa risk of non-compliance.

To ensure compliance with the new auto insurance legislation,FSCO undertook two compliance reviews.

First, FSCO completed an examination of insurers for compliance with the amended Regulation 7/00, Unfair or Deceptive Acts or Practices.

Second, FSCO required all insurers to submit an attestation regarding compliance with the Statutory Accident Benefits Schedule, and cost, fraud and abuse controls.

A follow-up audit of the attestations will be undertaken this year.

Work with stakeholders to identify measures addressing fraud and abuses in auto insurance industry.

FSCO is working closely with the Ontario Government’sAuto Insurance Anti-Fraud Task Force by chairing the Regulatory Practices Working Group and the Hcai Anti-Fraud Working Group, and actively participating in the Prevention, Detection, Investigation and Enforcement and Consumer Engagement and Education working groups.

The Auto Insurance Anti-Fraud Task Force completed and submitted an interim report to the Minister of Finance in December 2011.

The task force is expected to submit a final report in fall 2012.The final report will provide recommendations on the following:

• regulation of health clinics
• other gaps in regulation
• establishment of a dedicated fraud unit
• consumer education and engagement strategy
• a single web portal for auto insurance claimants

To reduce fraud and abuse in health care services for auto insurance, FSCO implemented regulations to ensure that treatments are provided as invoiced and issued a Superintendent’s Guideline to address the issue of insurers being invoiced for medical devices at a significantly higher than market rate.

Undertake long-term initiatives extending from 2010 auto insurance reforms – Minor Injury Treatment Protocol and Catastrophic Impairment definition, and closed claim study.

FSCO issued an Rfp for consulting services to develop a new Minor Injury Treatment Protocol in November 2011.FSCO expects to award a contract shortly. The Minor Injury Treatment Protocol project is expected to take two years.

The Catastrophic Impairment Expert Panel prepared two reports in 2011. In April 2011, the panel reported recommendations on the definition of “catastrophic impairment.” In June 2011, the panel submitted a report on training and experience required for assessors of catastrophic impairment.

Stakeholders were invited to submit written submissions, attend an information session and meet with FSCO staff over the summer and fall of 2011 to discuss thepanel’s findings.

Based on these consultations and the panel’s reports, in December 2011, the Superintendent submittedhis report and recommendations to the Minister of Finance on the Definition of Catastrophic Impairment in the Statutory Accident Benefits Schedule.

In January 2012, FSCO issued an Rfp for consulting services to conduct a closed auto insurance third party liability bodily injury claim study. FSCO expects to award a contract in 2012 with a completion date in early 2013.

Consider additional tools in enforcement of insurance regulation such as administrative monetary penalties.

Currently, FSCO uses a system of progressive enforcement, where the penalty is proportionate to the seriousness of the contravention.

FSCO has tools to deal with extremely serious matters and minor matters in the insurance sector, but does not have a suitable tool for matters where an administrative monetary penalty may be the best approach to resolving matters of non-compliance.

The Ministry of Finance worked with FSCO to develop a model for administrative monetary penalties for the Insurance Act and related statutes.

In the 2012 Ontario Budget, the government announced that it will introduce amendments to insurance-related legislation and the FSCO Act to provide for administrative monetary penalties. FSCO will work with the Ministry of Finance to implement this tool.

Implement an enhanced risk-based regulation approach for pension plans.

In November 2011, and following consultations with stakeholders, FSCO released the Risk-Based Regulation Framework for Pensions.

In 2011-12, FSCO began to develop measures to operationalize the new framework with current work in the multi-year implementation plan focusing on developing a comprehensive risk assessment methodology and related documentation standards. Pilot projects on financial and operational risk reviewshave been undertaken and arescheduled to be complete by fall 2012.

Increase compliance by mortgage brokerages.

To increase compliance, FSCO has adopted a multi-strategy approach.

FSCO informs industry participants on licensing requirements, conducts annualfield visits to mortgage brokerages and administrators to ensure requiredpolicies and procedures are in place, and undertakesaudits to confirm brokerages have appropriateerrors and omissions insurance.

The results from these compliance reviews showed an improvement from the results of the 2009 reviews. In addition, the compliance rate for errors and omissions insurance increased significantly from 70 per cent to 94 per cent over the past two years.

In addition, FSCO required all mortgage brokers, agents and principal brokers to complete Mandatory Re-licensing Education by March 31, 2012 to renew their licences. The course provided information on requirements in the Mortgage Brokerages, Lenders and Administrators Act, 2006, and regulations.

Increased efficiency, effectiveness and transparency

Continue to build an enterprise licensing and stakeholder relationship system.

FSCO hasa plan to guide the implementation of an enterprise licensing and stakeholder relationship system. Progress has been made in the following areas:

• implementing a new governance model
• conducting a comprehensive system review
• designing a data migration strategy
• developing prototypes for components of the system

Expand use of online portal for pension plan administrators and other parties to obtain information and submit additional prescribed documents online.

FSCO expanded electronic filing capacity for submission of prescribed filings to provide more efficient compliance functionality for all pension stakeholders.

In May 2011, FSCO offered online filing for the Investment Information Summary form.

In August 2011, the Pension Benefit Guarantee Fund Assessment Certificates were also added.

In December 2011, FSCO offered online filing for the Actuarial Information Summary form, which meant all regulatory filings for the pension sector could be made online. In addition, FSCO added the facility for filing actuarial valuation reports and financial statements in PDF formats.

FSCO is working to incorporate filing extension submissions online for early summer 2012.

Develop electronic records management (storage and retrieval) of pension documentation for access by external and internal stakeholders.

FSCO began a pilot to usean in-house electronic imaging solution for ongoing correspondence and applications received on a small sampling of pension plans.

Hardware and software were acquired as part of the pilot. It is expected to be complete by September 2012 with plans to subsequently expand usage.This will eventually provide pension stakeholders with easier online access to pension plan documentation.

Initiate electronic mediation scheduling and explore feasibility of private sector mediation/arbitration service providers to assist with increased workload.

Several initiatives were introduced in 2011 to address the auto insurance dispute resolution system (Drs) backlog.

A phased rollout of the DRS e-Calendar system began in July 2011 and became mandatory for scheduling all mediations in which the applicant has legal representation (99 per cent) on February 1, 2012.

Mediators now use the time previously spent scheduling mediations doing more mediations.

In November 2011, FSCO implemented mandatory blitz settlement days in which files are grouped by law/paralegal firm and insurer, with the aim of closing multiple files in a single day. The blitz days assign mediators to facilitate the sessions and issue Reports of Mediator.

In September 2011, FSCO implemented aConsent to Fail process on request. This process applies where there is joint consent from bothparties that no reasonable prospect of a resolution existsif a mediationwas to be held.

This process allows the parties to proceed more quickly to arbitration or court to resolve their dispute.

Finally, in January, FSCO issued a request for proposal (Rfp) seeking up to four private dispute resolution companies to provide services to address the backlog.

In combination, these measures have contributed to a marked increase in the productivity of FSCO’s dispute resolution process.

Communicate, share knowledge and engage our staff and stakeholders

Raise awareness of filing requirements and the relevant legislation and regulations by planning and hosting an information session for insurance company representatives.

In March 2012, FSCO held a webcast to enhance auto insurance stakeholders’ understanding of legislation, regulations, filing requirements, FSCO’s rate approval process, and overall compliance obligations pertaining to auto insurance rate filings.

Develop new online media channels to engage stakeholders.

In July 2011, FSCO launched a redesigned website organized according to audience and sectors and featuring new content and tools.

In fall 2011, FSCO incorporated the RSS feature on its website, enabling users to receive new content as soon as it is posted.

FSCO also created anonline subscription centre that allows users to sign-up fornewsletters and get email alerts about sector updates.

In early 2012, FSCO conducted an online survey to gather feedback on the redesigned website and identify opportunities for further improvement.

Continue to enhance pension stakeholder outreach and education.

The Ontario Government made amendments to the Pension Benefits Act and the Family Law Act that relate to the division of pension assets on the breakdown of a marital relationship.

Effective January 1, 2012, these amendments required several Superintendent’s Forms. FSCO released the proposed forms in fall 2011 and made the final forms available online in fillable formats on December 31, 2011.

In November 2011, FSCO held a webinar on the pension plan administrator’s obligations under the new Family Law provisions.

FSCO’s efforts brought clarity to complex provisions and forms, responded to concerns and fostered participation in the health of the pension industry.

Coordinate with other Canadian regulators in the financial services industry

Work with the Ministry of Finance to review major parts of the Insurance Act such as life insurance and accident and sickness insurance, as well as other insurance-related legislation.

FSCO worked with the Ministry of Finance to assess whether changes may be required in the parts of the Insurance Act that deal with life insurance and accident and sickness insurance to provide for a more harmonized approach to regulation. In the 2012 Ontario Budget, the government announced that it will be proposing changes to these parts of the Act.

Examine CCIR recommendations to reflect changes in distribution channels.

In May 2012, CCIR’s Agencies Regulation Committee released a position paper on the role ofMGAs in the distribution of life insurance and associated issues.

The Committee has looked at outsourcing agreements, agent supervision, product suitability, the information needs of regulators, and ways to enhance and harmonize best practices in the MGA distribution channel.

Participate in a working group established by CCIR to gather the facts surrounding the use of credit information by insurers.

As a member of CCIR, FSCO participated in the work of the Credit Scoring Working Group.

Financial Services Tribunal Priorities at a Glance

Financial Services Tribunal

Initiatives in Detail

The Financial Services Tribunal (FST) is an expert adjudicative tribunal established under the FSCO Act. It is comprised of members appointed to it on a part-time basis.

The FST is charged with hearing applications and appeals from certain decisions made or proposed by the Superintendent, or other authorized persons or entities, under a range of Ontario statutes governing financial services matters including:

• the Pension Benefits Act
• the Insurance Act
• the Mortgage Brokerages, Lenders and Administrators Act
• the Credit Unions and CaissesPopulaires Act
• the Loan and Trust Corporations Act

Maintain a pool of qualified members to adjudicate hearings

Ensure appropriate expertise is available and allocated to staff panels appointed to hear Tribunal matters.

Retain qualified expert members.

Arrange for supplementary training as required.

The scope of matters qualifying for an application or appeal to the FST has been substantially expanded over the past few years resulting in an increasingly diverse workload for the FST.

Panels are appointed to hear applications or appeals with consideration given to their expertise in the area of financial services that will be the subject matter of the hearing. As well, consideration is given to ensuring that the panel has appropriate knowledge about the principles of administrative law reflected in the Statutory Powers Procedure Act and applicable court decisions. This is so that matters can be addressed in a fair, open, timely, efficient and cost effective manner.

An FST member who is not on the panel may be assigned to act as a mediator to help the parties reach a resolution and avert a disputed hearing.

A key focus of the FST is the maintenance of member expertise in financial services and administrative law. Members pursue ongoing education and training from internal and external providers. Internal training is on a generic (not case-specific) basis.

External training includes programs and materials provided primarily by the Society of Ontario Adjudicators and Regulators.

Expand dialogue with members of the legal profession

Conduct consultations with the Tribunal’s Legal Advisory Committee.

Consistent with its status as an independent tribunal, the FST seeks advice on practices and performance from the legal profession. The FST’s Legal Advisory Committee provides primary input.This year, the committee is engaged in a consultation about FST practices and procedures (see next item).

Update Tribunal practices and procedures

Review and update practices and procedures which may require revisions to reflect legislative or regulatory changes, or recent case law relevant to adjudicative tribunals.

The FST is reviewing input on draft changes to its practices and procedures following consultations with its Legal Advisory Committee and stakeholders.

Some recent issues addressed by the FST in the context of its procedures have included confidentiality, freedom of information, and persons entitled to appear before tribunals under the Law Society Act.

(145-G317E)