Submitting a request for customized data

You can use this page to submit a request for a customized set of data from the Ministry of Transportation.

Depending on the request, this process can take 6 to 8 weeks to complete. Requests that do not meet the appropriate criteria may be denied.

Before submitting a request, you should check that the data you want is not already available as part of Ontario’s data catalogue. For example, you can request driver and vehicle information such as driver records and vehicle records from ServiceOntario.

If the data you are looking for is not available elsewhere, you can submit a request for a customized dataset.

Please review all the information on this page before submitting a request for a customized dataset or information product.

Time and costs

We will evaluate your request to determine:

  • how long it would take to fulfill
  • what costs may be involved, such as:
    • the setup of a secure automated delivery of the data file (if ongoing)
    • IT script development
    • administrative
    • recovery of other costs incurred by the Ministry

Once we have evaluated your request:

  1. you may be required to fill out and sign additional documentation
  2. a cost estimate will be sent to you for approval via email before the data is extracted
  3. once the cost estimate is approved, data will be provided to you in a secure manner
  4. you will be sent an invoice that must be paid within 30 days

Requesting personal information

If you are requesting data that includes personal information, you must show that you have the legal right to access such information (for example, a legislation and/or regulation), undergo a validation process and accept terms and conditions relating to managing ministry data.

Examples of personal information may include:

  • residential addresses
  • full names of individuals
  • driver’s license information

Notice of Collection and use of information

Personal information you provide to us is collected under the authority of section 205 of the Highway Traffic Act.

The information is collected for the purpose of administering and coordinating your request.

If you have questions or concerns about the collection or use of your personal information, contact the information services office.

Telephone: 416-246-7110

By mail:

Ministry of Transportation
Coordinator, Business Information Services Unit
Information Services Office
87 Sir William Hearst Avenue
Room 178
Toronto, Ontario
M3M 0B4

Contact us

We are committed to providing accessible customer service. Upon request, we can arrange for accessible formats and communications support.

If you have any other questions about accessing accessible formats or completing your request for data, please contact the Ministry of Transportation.

Email: ad-hoc-mto-data@ontario.ca

Telephone: 416-235-2999

Toll-free: 1-800-387-3445

By mail:

Ministry of Transportation
Supervisor, Special Enquiry Unit
Information Services Office
87 Sir William Hearst Avenue
Room 178
Toronto, Ontario
M3M 0B4