Minister’s Order

Whereas subsection 8 (5) of the Safety and Consumer Statutes Administration Act, 1996 provides that the Minister may, by order, provide that no more than a fixed percentage of members of the board of directors (the “Board”) of an administrative authority shall be drawn from among the persons or classes of persons specified in the order;

And whereas the Travel Industry Council of Ontario (“TICO”) is designated as the administrative authority for the purpose of administering the provisions of the Travel Industry Act, 2002 and the regulations made under that Act;

And whereas TICO is required to exercise its powers and duties in such a manner as to protect the public interest and to comply with the principle of maintaining a fair, safe and informed marketplace.

And whereas an order limiting the percentage of members of the Board that may be drawn from certain persons or classes of persons facilitates a Board that effectively oversees travel agents and travel wholesalers and protects consumers by being composed of members with various perspectives and skills;

Now therefore pursuant to subsection 8 (5) of the Safety and Consumer Statutes Administration Act, 1996, I hereby make the following Order:

  1. In this order,
    • "travel agent” and “travel wholesaler” have the same meaning as in the Travel Industry Act, 2002.
    • “Board” means the board of directors of TICO.
  2. No more than thirty-four per cent of members of the Board shall be drawn from among any of the following classes of persons:
    1. travel agents.
    2. travel wholesalers.
    3. individuals who are directors, officers, employees or agents of travel agents or travel wholesalers.
    4. individuals who are directors, officers, employees, members or agents of an industry association representing the interests of travel agents or travel wholesalers.
    5. individuals who within the one-year period before becoming a director of the Board met the description in any of clauses a through d.
  3. TICO shall take the necessary steps to implement this Order by no later than October 1, 2023.
  4. This Order comes into effect on the day it is made.

Original signed by

The Honourable Kaleed Rasheed
Minister of Public and Business Service Delivery

Date issued

August 11, 2023