Summary

The Ministry of Government and Consumer services (MGCS) delivers vital programs, services, and products to ministries across the Ontario Public Service (OPS) and to the public. Services are managed and delivered through MGCS’ four business lines: ServiceOntario, Consumer Protection Ontario, Ontario Shared Services and Information, Privacy and Archives.

Ministry Program Summary

VoteProgram

Estimates
2017-18

Estimates
2016-17

Difference
between
2017-18
and
2016-17

Actual
2015-16

Operating expense

1801Ministry Administration Program$30,636,200$31,433,300($797,100)$33,661,492
1809Information, Privacy and Archives$17,407,500$17,407,400$100$18,726,272
1811Ontario Shared Services$214,338,700$210,276,800$4,061,900$203,866,605
1812Advertising Review Board$1,169,300$1,169,300-$1,152,949
1814ServiceOntario Program$227,891,500$238,892,800($11,001,300)$246,542,136
1816Consumer services$16,969,800$17,036,700($66,900)$19,350,276
1817Government Services Integration Cluster$49,743,100$51,240,100($1,497,000)$53,517,445
 Total operating expense to be voted$558,156,100$567,456,400($9,300,300)$576,817,175
 Statutory appropriations$18,868,014$18,868,014-$11,864,051
 Ministry total operating expense$577,024,114$586,324,414($9,300,300)$588,681,226
 Total including consolidation & other adjustments$577,024,114$586,324,414($9,300,300)$588,681,226

Operating assets

1811Ontario Shared Services$1,000$2,663,800($2,662,800)$2,605,520
1816Consumer services$3,001,000$3,501,000($500,000)-
1817Government Services Integration Cluster$1,914,500$1,914,500-$1,862,389
 Total operating assets to be voted$4,916,500$8,079,300($3,162,800)$4,467,909
 Ministry total operating assets$4,916,500$8,079,300($3,162,800)$4,467,909

Capital expense

1801Ministry Administration Program$1,000$1,000--
1809Information, Privacy and Archives$3,415,600$3,706,000($290,400)$3,571,654
1811Ontario Shared Services$2,000$2,000--
1814ServiceOntario Program$2,000,000$2,000,000-$2,738,329
1816Consumer services$1,000$1,000--
1817Government Services Integration Cluster$3,000$3,000--
 Total capital expense to be voted$5,422,600$5,713,000($290,400)$6,309,983
 Statutory appropriations$10,825,300$9,763,900$1,061,400$7,475,955
 Ministry total capital expense$16,247,900$15,476,900$771,000$13,785,938

Capital assets

1811Ontario Shared Services$23,564,300$9,632,000$13,932,300-
1814ServiceOntario Program$14,527,900$6,708,600$7,819,300$1,176,928
1816Consumer services$1,000$1,000--
1817Government Services Integration Cluster$7,872,600$6,389,000$1,483,600$2,681,112
 Total capital assets to be voted$45,965,800$22,730,600$23,235,200$3,858,040
 Ministry total capital assets$45,965,800$22,730,600$23,235,200$3,858,040
 Ministry total operating and capital Including consolidation and other adjustments (not including assets)$593,272,014$601,801,314($8,529,300)$602,467,164

Reconciliation to previously published data

Operating expense

2016-17
Estimates

2015-16
Actual

Total operating expense previously published footnote 1$592,100,614$593,920,426
Government reorganization  
Transfer of functions to other Ministries($5,776,200)($5,239,200)
Restated total operating expense$586,324,414$588,681,226

Ministry Administration Program - vote 1801

The Ministry Administration Program provides administrative and support services to enable the ministry to deliver results for the government’s objectives and fiscal priorities. Its functions include financial and human resource management, coordination of policy and corporate initiatives, and accommodations and facilities management. The program also provides legal and communications services, and planning and results monitoring. The program assists and supports ministry program areas in achieving their business goals and organizational development.

Vote summary

Item numberItem

Estimates
2017-18

Estimates
2016-17

Difference
between
2017-18
and
2016-17

Actual
2015-16

Operating expense

1Ministry Administration$30,636,200$31,433,300($797,100)$33,661,492
 Total operating expense to be voted$30,636,200$31,433,300($797,100)$33,661,492
SMinister’s salary, the Executive Council Act$47,841$47,841-$49,301
SParliamentary assistant’s salary, the Executive Council Act$16,173$16,173-$16,667
 Total statutory appropriations$64,014$64,014-$65,968
 Total operating expense$30,700,214$31,497,314($797,100)$33,727,460

Capital expense

4Ministry Administration$1,000$1,000--
 Total capital expense to be voted$1,000$1,000--
SAmortization, the Financial Administration Act$1,000$1,000--
 Total statutory appropriations$1,000$1,000--
 Total capital expense$2,000$2,000--

Standard account by item and sub-items

Vote-item numberStandard account by item and sub-itemsAmountAmount

Operating expense

1801-1Ministry Administration  
 Salaries and wages $15,954,200
 Employee benefits $1,981,200
 Transportation and communication $169,200
 Services $62,273,200
 Supplies and equipment $258,400
 Subtotal $80,636,200
 Less: recoveries $50,000,000
 Total operating expense to be voted $30,636,200
 Sub-items:  
 Main office  
 Salaries and wages$1,776,000 
 Employee benefits$218,400 
 Transportation and communication$70,000 
 Services$469,100 
 Supplies and equipment$22,700$2,556,200
 Financial and administrative services  
 Salaries and wages$8,440,600 
 Employee benefits$1,128,100 
 Transportation and communication$34,000 
 Services$52,944,600 
 Supplies and equipment$149,600 
 Subtotal$62,696,900 
 Less: recoveries$50,000,000$12,696,900
 Legal services  
 Salaries and wages$10,000 
 Employee benefits$2,000 
 Transportation and communication$30,200 
 Services$6,619,700 
 Supplies and equipment$17,100$6,679,000
 Audit services  
 Services$989,900$989,900
 Communications services  
 Salaries and wages$4,145,400 
 Employee benefits$406,100 
 Transportation and communication$32,300 
 Services$994,600 
 Supplies and equipment$67,100$5,645,500
 Human resources  
 Salaries and wages$1,582,200 
 Employee benefits$226,600 
 Transportation and communication$2,700 
 Services$255,300 
 Supplies and equipment$1,900$2,068,700
 Total operating expense to be voted $30,636,200
 Statutory appropriations  
StatutoryMinister’s salary, the Executive Council Act $47,841
StatutoryParliamentary assistant’s salary, the Executive Council Act $16,173
 Total operating expense for Ministry Administration Program $30,700,214

Capital expense

1801-4Ministry Administration  
 Other transactions  
 Loss on asset disposal $1,000
 Total capital expense to be voted $1,000
 Statutory appropriations  
 Other transactions  
StatutoryAmortization, the Financial Administration Act $1,000
 Total capital expense for Ministry Administration Program $2,000

Information, Privacy and Archives - vote 1809

Information, Privacy and Archives (IPA) provides corporate policies and guidance on sound practices related to records and information management, access to information, and privacy protection. The IPA collects, preserves, promotes, and facilitates access to the province’s documentary memory for current and future generations.

Vote summary

Item numberItem

Estimates
2017-18

Estimates
2016-17

Difference
between
2017-18
and
2016-17

Actual
2015-16

Operating expense

7Information, Privacy and Archives$17,407,500$17,407,400$100$18,726,272
 Total operating expense to be voted$17,407,500$17,407,400$100$18,726,272
 Total operating expense$17,407,500$17,407,400$100$18,726,272

Capital expense

8Information, Privacy and Archives$3,415,600$3,706,000($290,400)$3,571,654
 Total capital expense to be voted$3,415,600$3,706,000($290,400)$3,571,654
 Total capital expense$3,415,600$3,706,000($290,400)$3,571,654

Standard account by item and sub-items

Vote-item numberStandard account by item and sub-itemsAmount

Operating expense

1809-7Information, Privacy and Archives 
 Salaries and wages$8,973,000
 Employee benefits$1,202,100
 Transportation and communication$419,800
 Services$13,998,200
 Supplies and equipment$268,700
 Transfer payments 
 Archives support grants$45,700
 Subtotal$24,907,500
 Less: recoveries$7,500,000
 Total operating expense to be voted$17,407,500
 Total operating expense for Information, Privacy and Archives$17,407,500

Capital expense

1809-8Information, Privacy and Archives 
 Services$3,415,600
 Total capital expense to be voted$3,415,600
 Total capital expense for Information, Privacy and Archives$3,415,600

Ontario Shared Services - vote 1811

Ontario Shared Services (OSS) provides ministries and employees a range of back office services related to procurement, finance, human resources, pay and benefits, and enterprise business services. OSS also supports Broader Public Sector supply chain transformation.

Vote summary

Item numberItem

Estimates
2017-18

Estimates
2016-17

Difference
between
2017-18
and
2016-17

Actual
2015-16

Operating expense

5Ontario Shared Services$214,337,700$210,275,800$4,061,900$203,866,605
27OPS Workplace Safety and Insurance Board Centralized Services$1,000$1,000--
 Total operating expense to be voted$214,338,700$210,276,800$4,061,900$203,866,605
SProceedings Against the Crown Act$13,500,000$13,500,000-$11,784,074
 Total statutory appropriations$13,500,000$13,500,000-$11,784,074
 Total operating expense$227,838,700$223,776,800$4,061,900$215,650,679

Operating assets

6Ontario Shared Services$1,000$2,663,800($2,662,800)$2,605,520
 Total operating assets to be voted$1,000$2,663,800($2,662,800)$2,605,520
 Total operating assets$1,000$2,663,800($2,662,800)$2,605,520

Capital expense

12Ontario Shared Services$2,000$2,000--
 Total capital expense to be voted$2,000$2,000--
SAmortization - Ontario Shared Services, the Financial Administration Act$4,436,000$4,436,000-$4,462,271
 Total statutory appropriations$4,436,000$4,436,000-$4,462,271
 Total capital expense$4,438,000$4,438,000-$4,462,271

Capital expense

14Ontario Shared Services$23,564,300$9,632,000$13,932,300-
 Total capital assets to be voted$23,564,300$9,632,000$13,932,300-
 Total capital assets$23,564,300$9,632,000$13,932,300-

Standard account by item and sub-items

Vote-item numberStandard account by item and sub-itemsAmountAmount

Operating expense

1811-5Ontario Shared Services  
 Salaries and wages $131,505,900
 Employee benefits $19,871,600
 Transportation and communication $8,231,900
 Services $56,566,100
 Supplies and equipment $3,108,100
 Transfer payments  
 Student Experience Programs$1,000 
 Supply Chain Management and Innovation Projects in the Broader Public Sector$14,562,300$14,563,300
 Other transactions  
 Other Transactions - other$1,883,600 
 Summer Employment$10,019,100$11,902,700
 Subtotal $245,749,600
 Less: recoveries $31,411,900
 Total operating expense to be voted $214,337,700
 Statutory appropriations  
 Other transactions  
StatutoryProceedings Against the Crown Act $13,500,000
1811-27OPS Workplace Safety and Insurance Board Centralized Services  
 Services $58,001,000
 Less: recoveries $58,000,000
 Total operating expense to be voted $1,000
 Total operating expense for Ontario Shared Services $227,838,700
 Statutory appropriations  
1811-6Ontario Shared Services  
 Deposits and prepaid expenses $1,000
 Total operating assets to be voted $1,000
 Total operating assets for Ontario Shared Services $1,000

Capital expense

1811-12Ontario Shared Services  
 Other transactions  
 Loss on asset disposal $2,000
 Total capital expense to be voted $2,000
 Statutory appropriations  
 Other transactions  
StatutoryAmortization - Ontario Shared Services, the Financial Administration Act $6,495,200
 Less: recoveries $2,059,200
 Total capital expense for Ontario Shared Services $4,438,000
 Capital assets  
1811-14Ontario Shared Services  
 Business application software - salaries and wages $1,318,400
 Business application software - employee benefits $192,600
 Business application software - asset costs $22,053,300
 Total capital assets to be voted $23,564,300
 Total capital assets for Ontario Shared Services $23,564,300

Advertising Review Board - vote 1812

The Advertising Review Board is designated as a mandatory central service for the procurement of advertising, public and media relations, and creative communications services for the OPS. This ensures ministries and government agencies acquire these services in a manner that is fair, open, transparent and accessible to qualified suppliers.

Vote summary

Item numberItem

Estimates
2017-18

Estimates
2016-17

Difference
between
2017-18
and
2016-17

Actual
2015-16

Operating expense

4Advertising Review Board$1,169,300$1,169,300-$1,152,949
 Total operating expense to be voted$1,169,300$1,169,300-$1,152,949
 Total operating expense$1,169,300$1,169,300-$1,152,949

Standard account by item and sub-items

Vote-item numberStandard account by item and sub-itemsAmount

Operating expense

1812-4Advertising Review Board 
 Salaries and wages$506,200
 Employee benefits$45,100
 Transportation and communication$15,000
 Services$583,900
 Supplies and equipment$19,100
 Total operating expense to be voted$1,169,300
 Total operating expense for Advertising Review Board$1,169,300

ServiceOntario Program - vote 1814

ServiceOntario is the gateway to government services for individuals and businesses including health card; driver and vehicle; outdoor licensing (hunting, fishing); vital events; land and personal property registry; business services, information and intake.

Vote summary

Item numberItem

Estimates
2017-18

Estimates
2016-17

Difference
between
2017-18
and
2016-17

Actual
2015-16

Operating expense

1ServiceOntario$227,891,500$238,892,800($11,001,300)$246,542,136
 Total operating expense to be voted$227,891,500$238,892,800($11,001,300)$246,542,136
SClaims against Land Titles Assurance Fund, the Land Titles Act$5,001,000$5,001,000--
SBad debt expense, the Financial Administration Act$301,000$301,000-$12,766
 Total statutory appropriations$5,302,000$5,302,000-$12,766
 Total operating expense$233,193,500$244,194,800($11,001,300)$246,554,902

Capital expense

2ServiceOntario$2,000,000$2,000,000-$2,738,329
 Total capital expense to be voted$2,000,000$2,000,000-$2,738,329
SAmortization, the Financial Administration Act$5,810,400$5,111,900$698,500$3,013,684
 Total statutory appropriations$5,810,400$5,111,900$698,500$3,013,684
 Total capital expense$7,810,400$7,111,900$698,500$5,752,013

Capital assets

3ServiceOntario$14,527,900$6,708,600$7,819,300$1,176,928
 Total capital assets to be voted$14,527,900$6,708,600$7,819,300$1,176,928
 Total capital assets$14,527,900$6,708,600$7,819,300$1,176,928

Standard account by item and sub-items

Vote-item numberStandard account by item and sub-itemsAmount

Operating expense

1814-1ServiceOntario 
 Salaries and wages$117,167,800
 Employee benefits$18,296,700
 Transportation and communication$13,354,700
 Services$84,084,100
 Supplies and equipment$12,460,500
 Subtotal$245,363,800
 Less: recoveries$17,472,300
 Total operating expense to be voted$227,891,500
 Statutory appropriations 
 Other transactions 
StatutoryClaims against Land Titles Assurance Fund, the Land Titles Act$5,001,000
 Statutory appropriations 
 Other transactions 
StatutoryBad debt expense, the Financial Administration Act$301,000
 Total operating expense for ServiceOntario Program$233,193,500

Capital expense

1814-2ServiceOntario 
 Services$1,999,000
 Other transactions 
 Loss on asset disposal$1,000
 Total capital expense to be voted$2,000,000
 Statutory appropriations 
 Other transactions 
StatutoryAmortization, the Financial Administration Act$5,810,400
 Total capital expense for ServiceOntario Program$7,810,400

Capital assets

1814-3ServiceOntario 
 Business application software - salaries and wages$597,900
 Business application software - employee benefits$1,000
 Business application software - asset costs$13,931,000
 Subtotal$14,529,900
 Less: recoveries$2,000
 Total capital assets to be voted$14,527,900
 Total capital assets for ServiceOntario Program$14,527,900

Consumer services - vote 1816

As a modern regulator, Consumer Protection Ontario (CPO) provides services directly and indirectly through arm’s-length administrative authorities in the areas of consumer protection, public safety and business law. CPO leads the way to a fair, safe and informed marketplace through education, partnerships, legislation and enforcement.

Vote summary

Item numberItem

Estimates
2017-18

Estimates
2016-17

Difference
between
2017-18
and
2016-17

Actual
2015-16

Operating expense

1Consumer services$16,969,800$17,036,700($66,900)$19,350,276
 Total operating expense to be voted$16,969,800$17,036,700($66,900)$19,350,276
SBad debt expense, the Financial Administration Act$2,000$2,000-$1,243
 Total statutory appropriations$2,000$2,000-$1,243
 Total operating expense$16,971,800$17,038,700($66,900)$19,351,519

Operating assets

3Consumer services$3,001,000$3,501,000($500,000)-
 Total operating assets to be voted$3,001,000$3,501,000($500,000)-
 Total operating assets$3,001,000$3,501,000($500,000)-

Capital expense

4Consumer services$1,000$1,000--
 Total capital expense to be voted$1,000$1,000--
SAmortization, the Financial Administration Act$1,000$1,000--
 Total statutory appropriations$1,000$1,000--
 Total capital expense$2,000$2,000--

Capital assets

6Consumer services$1,000$1,000--
 Total capital assets to be voted$1,000$1,000--
 Total capital assets$1,000$1,000--

Standard account by item and sub-items

Vote-item numberStandard account by item and sub-itemsAmount

Operating expense

1816-1Consumer services 
 Salaries and wages$10,919,900
 Employee benefits$1,361,100
 Transportation and communication$483,700
 Services$3,507,800
 Supplies and equipment$172,300
 Transfer payments 
 Grants in Support of Consumer services$525,000
 Total operating expense to be voted$16,969,800
 Statutory appropriations 
 Other transactions 
StatutoryBad debt expense, the Financial Administration Act$2,000
 Total operating expense for Consumer services$16,971,800
 Statutory appropriations 
1816-3Consumer services 
 Deposits and prepaid expenses$1,000
 Loans and Investments 
 Operating assets – Loans and Investments$3,000,000
 Total operating assets to be voted$3,001,000
 Total operating assets for consumer services$3,001,000

Capital expense

1816-4Consumer services 
 Other transactions$1,000
 Total capital expense to be voted$1,000
 Statutory appropriations 
 Other transactions 
StatutoryAmortization, the Financial Administration Act$1,000
 Total capital expense for Consumer services$2,000

Capital assets

1816-6Consumer services 
 Land and marine fleet - asset costs$1,000
 Total capital assets to be voted$1,000
 Total capital assets for Consumer services$1,000

Government Services Integration Cluster - vote 1817

The Government Services Integration Cluster (GSIC) provides strategic advice and cost-effective technology solutions for the Ministries of: Economic Development and Growth; Energy; Government and Consumer services; Infrastructure; International Trade; Research, Innovation and Science; Seniors Affairs, and the Accessibility Directorate of Ontario.

GSIC supports and enables the information technology necessary for its supported ministries and agencies to operate, modernize and transform their business.

Vote summary

Item numberItem

Estimates
2017-18

Estimates
2016-17

Difference
between
2017-18
and
2016-17

Actual
2015-16

Operating expense

1Government Services Integration Cluster$49,743,100$51,240,100($1,497,000)$53,517,445
 Total operating expense to be voted$49,743,100$51,240,100($1,497,000)$53,517,445
 Total operating expense$49,743,100$51,240,100($1,497,000)$53,517,445

Operating assets

7Government Services Integration Cluster$1,914,500$1,914,500-$1,862,389
 Total operating assets to be voted$1,914,500$1,914,500-$1,862,389
 Total operating assets$1,914,500$1,914,500-$1,862,389

Capital expense

3Government Services Integration Cluster$3,000$3,000--
 Total capital expense to be voted$3,000$3,000--
SAmortization, the Financial Administration Act$576,900$214,000$362,900-
 Total statutory appropriations$576,900$214,000$362,900-
 Total capital expense$579,900$217,000$362,900-

Capital assets

6Government Services Integration Cluster$7,872,600$6,389,000$1,483,600$2,681,112
 Total capital assets to be voted$7,872,600$6,389,000$1,483,600$2,681,112
 Total capital assets$7,872,600$6,389,000$1,483,600$2,681,112

Standard account by item and sub-items

Vote-item numberStandard account by item and sub-itemsAmount

Operating expense

1817-1Government Services Integration Cluster 
 Salaries and wages$24,723,100
 Employee benefits$3,292,600
 Transportation and communication$108,000
 Services$78,321,900
 Supplies and equipment$22,600
 Subtotal$106,468,200
 Less: recoveries$56,725,100
 Total operating expense to be voted$49,743,100
 Total operating expense for Government Services Integration Cluster$49,743,100
 Statutory appropriations 
1817-7Government Services Integration Cluster 
 Deposits and prepaid expenses$1,914,500
 Total operating assets to be voted$1,914,500
 Total operating assets for Government Services Integration Cluster$1,914,500

Capital expense

1817-3Government Services Integration Cluster 
 Services$2,000
 Other transactions$1,000
 Total capital expense to be voted$3,000
 Statutory appropriations 
 Other transactions 
StatutoryAmortization, the Financial Administration Act$798,100
 Less: recoveries$221,200
 Total capital expense for Government Services Integration Cluster$579,900

Capital assets

1817-6Government Services Integration Cluster 
 Business application software - salaries and wages$1,948,200
 Business application software - employee benefits$272,800
 Business application software - asset costs$5,651,600
 Total capital assets to be voted$7,872,600
 Total capital assets for Government Services Integration Cluster$7,872,600