Summary

The Ministry of Government and Consumer services (MGCS) delivers vital programs, services, and products to ministries across the Ontario Public Service (OPS) and to the public. Services are managed and delivered through MGCS’ four business lines: ServiceOntario, Consumer Protection Ontario, Ontario Shared Services and Information, Privacy and Archives.

Ministry program summary

Vote

Program

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense
1801 Ministry Administration Program $30,666,500 $30,636,200 $30,300 $29,313,176
1809 Information, Privacy and Archives $17,407,500 $17,407,500 - $17,220,517
1811 Ontario Shared Services $219,217,600 $215,566,300 $3,651,300 $205,868,489
1812 Advertising Review Board $1,169,300 $1,169,300 - $1,157,373
1814 ServiceOntario Program $219,219,500 $227,891,500 ($8,672,000) $249,454,920
1816 Consumer services $17,294,800 $16,969,800 $325,000 $17,811,661
1817 Government Services Integration Cluster $53,495,200 $49,743,100 $3,752,100 $51,335,657
  Total operating expense to be voted $558,470,400 $559,383,700 ($913,300) $572,161,793
  Statutory appropriations $18,868,014 $18,868,014 - $7,473,365
  Ministry total operating expense $577,338,414 $578,251,714 ($913,300) $579,635,158
  Consolidation adjustment - Hospitals ($7,973,000) - ($7,973,000) ($3,222,651)
  Total including consolidation & other adjustments $569,365,414 $578,251,714 ($8,886,300) $576,412,507

Operating assets
1801 Ministry Administration Program $1,000 - $1,000 -
1811 Ontario Shared Services $1,000 $1,000 - -
1816 Consumer services $1,000,000 $3,001,000 ($2,001,000) $3,500,000
1817 Government Services Integration Cluster $300,000 $1,914,500 ($1,614,500) $146,425
  Total operating assets to be voted $1,302,000 $4,916,500 ($3,614,500) $3,646,425
  Ministry total operating assets $1,302,000 $4,916,500 ($3,614,500) $3,646,425

Capital expense
1801 Ministry Administration Program $1,000 $1,000 - -
1809 Information, Privacy and Archives $3,332,400 $3,415,600 ($83,200) $3,495,253
1811 Ontario Shared Services $2,000 $2,000 - -
1814 ServiceOntario Program $2,000,000 $2,000,000 - $1,900,727
1816 Consumer services $2,000 $1,000 $1,000 -
1817 Government Services Integration Cluster $3,000 $3,000 - -
  Total capital expense to be voted $5,340,400 $5,422,600 ($82,200) $5,395,980
  Statutory appropriations $10,558,100 $10,825,300 ($267,200) $13,160,849
  Ministry total capital expense $15,898,500 $16,247,900 ($349,400) $18,556,829

Capital assets
1811 Ontario Shared Services $22,527,400 $23,564,300 ($1,036,900) $7,594,183
1814 ServiceOntario Program $16,576,300 $14,527,900 $2,048,400 $233,083
1816 Consumer services $1,000 $1,000 - -
1817 Government Services Integration Cluster $10,854,200 $7,872,600 $2,981,600 $5,855,739
  Total capital assets to be voted $49,958,900 $45,965,800 $3,993,100 $13,683,005
  Ministry total capital assets $49,958,900 $45,965,800 $3,993,100 $13,683,005
  Ministry total operating and capital including consolidation and other adjustments (not including assets) $585,263,914 $594,499,614 ($9,235,700) $594,969,336

Operating expense

2017-18
Estimates

2016-17
Actual
Total operating expense previously published footnote 1 $577,024,114 $584,215,766
Government reorganization    
Transfer of functions from other Ministries $1,227,600 -
Transfer of functions to other Ministries - ($4,580,608)
Restated total operating expense $578,251,714 $579,635,158

Ministry Administration Program - vote 1801

The Ministry Administration Program provides administrative and support services to enable the ministry to deliver results for the government’s objectives and fiscal priorities. Its functions include financial and human resource management, coordination of policy and corporate initiatives, and accommodations and facilities management. The program also provides legal and communications services, and planning and results monitoring. The program assists and supports ministry program areas in achieving their business goals and organizational development.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense
1 Ministry administration $30,666,500 $30,636,200 $30,300 $29,313,176
  Total operating expense to be voted $30,666,500 $30,636,200 $30,300 $29,313,176
S Minister’s salary, the Executive Council Act $47,841 $47,841 - $53,777
S Parliamentary Assistant’s salary, the Executive Council Act $16,173 $16,173 - $16,250
  Total statutory appropriations $64,014 $64,014 - $70,027
  Total operating expense $30,730,514 $30,700,214 $30,300 $29,383,203

Operating assets
10 Accounts receivable $1,000 - $1,000 -
  Total operating assets to be voted $1,000 - $1,000 -
  Total operating assets $1,000 - $1,000 -

Capital expense
4 Ministry administration $1,000 $1,000 - -
  Total capital expense to be voted $1,000 $1,000 - -
S Amortization, the Financial Administration Act $1,000 $1,000 - -
  Total statutory appropriations $1,000 $1,000 - -
  Total capital expense $2,000 $2,000 - -

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Amount

Operating expense

  
1801-1 Ministry administration    
  Salaries and wages   $16,192,000
  Employee benefits   $2,150,100
  Transportation and communication   $199,200
  Services   $61,866,800
  Supplies and equipment   $258,400
  Subtotal   $80,666,500
  Less: recoveries   $50,000,000
  Total operating expense to be voted   $30,666,500
  Sub-items:    
  Main office    
  Salaries and wages $1,898,600  
  Employee benefits $386,700  
  Transportation and communication $70,000  
  Services $178,200  
  Supplies and equipment $22,700 $2,556,200
  Financial and administrative services    
  Salaries and wages $8,540,600  
  Employee benefits $1,128,100  
  Transportation and communication $64,000  
  Services $52,814,600  
  Supplies and equipment $149,600  
  Subtotal $62,696,900  
  Less: recoveries $50,000,000 $12,696,900
  Legal services    
  Salaries and wages $10,000  
  Employee benefits $2,000  
  Transportation and communication $30,200  
  Services $6,619,700  
  Supplies and equipment $17,100 $6,679,000
  Audit services    
  Services $989,900 $989,900
  Communications services    
  Salaries and wages $4,063,900  
  Employee benefits $393,900  
  Transportation and communication $32,300  
  Services $994,600  
  Supplies and equipment $67,100 $5,551,800
  Human resources    
  Salaries and wages $1,678,900  
  Employee benefits $239,400  
  Transportation and communication $2,700  
  Services $269,800  
  Supplies and equipment $1,900 $2,192,700
  Total operating expense to be voted   $30,666,500
  Statutory appropriations    
Statutory Minister’s salary, the Executive Council Act   $47,841
Statutory Parliamentary Assistant’s salary, the Executive Council Act   $16,173
  Total operating expense for Ministry Administration Program   $30,730,514

Operating assets
1801-10 Accounts receivable    
  Advances and recoverable amounts    
  Advances and recoverable - in-year recoveries   $1,000
  Total operating assets to be voted   $1,000
  Total operating assets for Ministry Administration Program   $1,000

Capital expense
1801-4 Ministry administration    
  Other transactions    
  Loss on asset disposal   $1,000
  Total capital expense to be voted   $1,000
  Statutory appropriations    
  Other transactions    
Statutory Amortization, the Financial Administration Act   $1,000
  Total capital expense for Ministry Administration Program   $2,000

Information, Privacy and Archives - vote 1809

Information, Privacy and Archives (IPA) provides corporate policies and guidance on sound practices related to records and information management, access to information, and privacy protection. The IPA collects, preserves, promotes, and facilitates access to the province’s documentary memory for current and future generations.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense
7 Information, Privacy and Archives $17,407,500 $17,407,500 - $17,220,517
  Total operating expense to be voted $17,407,500 $17,407,500 - $17,220,517
  Total operating expense $17,407,500 $17,407,500 - $17,220,517

Capital expense
8 Information, Privacy and Archives $3,332,400 $3,415,600 ($83,200) $3,495,253
  Total capital expense to be voted $3,332,400 $3,415,600 ($83,200) $3,495,253
  Total capital expense $3,332,400 $3,415,600 ($83,200) $3,495,253

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Operating expense
1809-7 Information, Privacy and Archives  
  Salaries and wages $8,973,000
  Employee benefits $1,202,100
  Transportation and communication $419,800
  Services $13,998,200
  Supplies and equipment $268,700
  Transfer payments  
  Archives Support Grants $45,700
  Subtotal $24,907,500
  Supplies and equipment $7,500,000
  Total operating expense to be voted $17,407,500
  Total operating expense for Information, Privacy and Archives $17,407,500

Operating expense
1809-8 Information, Privacy and Archives  
  Services $3,332,400
  Total capital expense to be voted $3,332,400
  Total capital expense for Information, Privacy and Archives $3,332,400

Ontario Shared Services - vote 1811

Ontario Shared Services (OSS) provides centralized internal shared services for all ministries, employees and select agencies relating to procurement, finance, human resources, pay and benefits, and enterprise business services through multiple channels including digital.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense
5 Ontario Shared Services $219,216,600 $215,565,300 $3,651,300 $205,868,489
27 OPS Workplace Safety and Insurance Board Centralized Services $1,000 $1,000 - -
  Total operating expense to be voted $219,217,600 $215,566,300 $3,651,300 $205,868,489
S Proceedings Against the Crown Act $13,500,000 $13,500,000 - $4,390,866
  Total statutory appropriations $13,500,000 $13,500,000 - $4,390,866
  Total operating expense $232,717,600 $229,066,300 $3,651,300 $210,259,355

Operating assets
6 Ontario Shared Services $1,000 $1,000 - -
  Total operating assets to be voted $1,000 $1,000 - -
  Total operating assets $1,000 $1,000 - -

Capital expense
12 Ontario Shared Services $2,000 $2,000 - -
  Total capital expense to be voted $2,000 $2,000 - -
S Amortization - Ontario Shared Services, the Financial Administration Act $4,436,000 $4,436,000 - $4,462,271
  Total statutory appropriations $4,436,000 $4,436,000 - $4,462,271
  Total capital expense $4,438,000 $4,438,000 - $4,462,271

Capital assets
14 Ontario Shared Services $22,527,400 $23,564,300 ($1,036,900) $7,594,183
  Total capital assets to be voted $22,527,400 $23,564,300 ($1,036,900) $7,594,183
  Total capital assets $22,527,400 $23,564,300 ($1,036,900) $7,594,183

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Amount

Operating expense

  
1811-5 Ontario Shared Services    
  Salaries and wages   $137,471,300
  Employee benefits   $20,200,200
  Transportation and communication   $8,258,600
  Services   $51,523,200
  Supplies and equipment   $3,132,200
  Transfer payments    
  Student Experience Programs $1,000  
  Supply Chain Management and Innovation Projects in the Broader Public Sector $14,504,300 $14,505,300
  Other transactions    
  Other Transactions - other $5,749,000  
  Summer Employment $10,019,100 $15,768,100
  Subtotal   $250,858,900
  Less: recoveries   $31,642,300
  Total operating expense to be voted   $219,216,600
  Statutory appropriations    
  Other transactions    
Statutory Proceedings Against the Crown Act   $13,500,000
1811-27 OPS Workplace Safety and Insurance Board Centralized Services    
  Services   $58,001,000
  Less: recoveries   $58,000,000
  Total operating expense to be voted   $1,000
  Total operating expense for Ontario Shared Services   $232,717,600

Operating assets
1811-6 Ontario Shared Services    
  Deposits and prepaid expenses   $1,000
  Total operating assets to be voted   $1,000
  Total operating assets for Ontario Shared Services   $1,000

Capital expense
1811-12 Ontario Shared Services    
  Other transactions    
  Loss on asset disposal   $2,000
  Total capital expense to be voted   $2,000
  Statutory appropriations    
  Other transactions    
Statutory Amortization - Ontario Shared Services, the Financial Administration Act   $7,401,800
  Less: recoveries   $2,965,800
  Total capital expense for Ontario Shared Services   $4,438,000

Capital assets
1811-14 Ontario Shared Services    
  Business application software - salaries and wages   $2,120,000
  Business application software - employee benefits   $112,500
  Business application software - asset costs   $20,294,900
  Total capital assets to be voted   $22,527,400
  Total capital assets for Ontario Shared Services   $22,527,400

Advertising Review Board - vote 1812

The Advertising Review Board is designated as a mandatory central service for the procurement of advertising, public and media relations, and creative communications services for the OPS. This ensures ministries and government agencies acquire these services in a manner that is fair, open, transparent and accessible to qualified suppliers.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense
4 Advertising Review Board $1,169,300 $1,169,300 - $1,157,373
  Total operating expense to be voted $1,169,300 $1,169,300 - $1,157,373
  Total operating expense $1,169,300 $1,169,300 - $1,157,373

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Operating expense
1812-4 Advertising Review Board  
  Salaries and wages $506,200
  Employee benefits $45,100
  Transportation and communication $15,000
  Services $583,900
  Supplies and equipment $19,100
  Total operating expense to be voted $1,169,300
  Total operating expense for Advertising Review Board $1,169,300

ServiceOntario Program - vote 1814

ServiceOntario is the gateway to government services for individuals and businesses, offering health card; driver and vehicle services; outdoor licensing (hunting, fishing); vital events; land and personal property registry; business services, information and intake to Ontarians through multiple channels including in-person, phone, mail and online.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense
1 ServiceOntario $219,219,500 $227,891,500 ($8,672,000) $249,454,920
  Total operating expense to be voted $219,219,500 $227,891,500 ($8,672,000) $249,454,920
S Claims against Land Titles Assurance Fund, the Land Titles Act $5,001,000 $5,001,000 - $3,000,000
S Bad debt expense, The Financial Administration Act $301,000 $301,000 - $12,472
  Total statutory appropriations $5,302,000 $5,302,000 - $3,012,472
  Total operating expense $224,521,500 $233,193,500 ($8,672,000) $252,467,392

Capital expense
2 ServiceOntario $2,000,000 $2,000,000 - $1,900,727
  Total capital expense to be voted $2,000,000 $2,000,000 - $1,900,727
S Amortization, the Financial Administration Act $5,258,600 $5,810,400 ($551,800) $8,597,140
  Total statutory appropriations $5,258,600 $5,810,400 ($551,800) $8,597,140
  Total capital expense $7,258,600 $7,810,400 ($551,800) $10,497,867

Capital assets
3 ServiceOntario $16,576,300 $14,527,900 $2,048,400 $233,083
  Total capital assets to be voted $16,576,300 $14,527,900 $2,048,400 $233,083
  Total capital assets $16,576,300 $14,527,900 $2,048,400 $233,083

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Operating expense
1814-1 ServiceOntario  
  Salaries and wages $114,674,500
  Employee benefits $18,108,000
  Transportation and communication $13,354,700
  Services $78,114,500
  Supplies and equipment $12,440,100
  Subtotal $236,691,800
  Less: recoveries $17,472,300
  Total operating expense to be voted $219,219,500
  Statutory appropriations  
  Other transactions  
Statutory Claims against Land Titles Assurance Fund, the Land Titles Act $5,001,000
  Statutory appropriations  
  Other transactions  
Statutory Bad debt expense, The Financial Administration Act $301,000
  Total operating expense for ServiceOntario Program $224,521,500

Operating expense
1814-2 ServiceOntario  
  Services $1,999,000
  Other transactions  
  Loss on asset disposal $1,000
  Total capital expense to be voted $2,000,000
  Statutory appropriations  
  Other transactions  
Statutory Amortization, the Financial Administration Act $5,258,600
  Total capital expense for ServiceOntario Program $7,258,600

Capital assets
1814-3 ServiceOntario  
  Business application software - salaries and wages $867,900
  Business application software - employee benefits $1,000
  Business application software - asset costs $15,709,400
  Subtotal $16,578,300
  Less: recoveries $2,000
  Total capital assets to be voted $16,576,300
  Total capital assets for ServiceOntario Program $16,576,300

Consumer services - vote 1816

As a modern regulator, Consumer Protection Ontario (CPO) provides services directly and indirectly through arm’s-length administrative authorities in the areas of consumer protection, public safety and business law. CPO leads the way to a fair, safe and informed marketplace through education, partnerships, legislation and enforcement.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense
1 Consumer services $17,294,800 $16,969,800 $325,000 $17,811,661
  Total operating expense to be voted $17,294,800 $16,969,800 $325,000 $17,811,661
S Bad debt expense, The Financial Administration Act $2,000 $2,000 - -
  Total statutory appropriations $2,000 $2,000 - -
  Total operating expense $17,296,800 $16,971,800 $325,000 $17,811,661

Operating assets
3 Consumer services $1,000,000 $3,001,000 ($2,001,000) $3,500,000
  Total operating assets to be voted $1,000,000 $3,001,000 ($2,001,000) $3,500,000
  Total operating assets $1,000,000 $3,001,000 ($2,001,000) $3,500,000

Capital expense
4 Consumer services $2,000 $1,000 $1,000 -
  Total capital expense to be voted $2,000 $1,000 $1,000 -
S Amortization, the Financial Administration Act $1,000 $1,000 - -
  Total statutory appropriations $1,000 $1,000 - -
  Total capital expense $3,000 $2,000 $1,000 -

Capital assets
6 Consumer services $1,000 $1,000 - -
  Total capital assets to be voted $1,000 $1,000 - -
  Total capital assets $1,000 $1,000 - -

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Operating expense
1816-1 Consumer services  
  Salaries and wages $11,171,000
  Employee benefits $1,410,500
  Transportation and communication $488,700
  Services $3,524,300
  Supplies and equipment $177,300
  Transfer payments  
  Grants in Support of consumer services $523,000
  Total operating expense to be voted $17,294,800
  Statutory appropriations  
  Other transactions  
Statutory Bad debt expense, The Financial Administration Act $2,000
  Total operating expense for consumer Services $17,296,800

Operating assets
1816-3 Consumer services  
  Loans and Investments  
  Operating Assets – Loans and Investments $1,000,000
  Total operating assets to be voted $1,000,000
  Total operating assets for consumer Services $1,000,000

Operating expense
1816-4 Consumer services  
  Other transactions $2,000
  Total capital expense to be voted $2,000
  Statutory appropriations  
  Other transactions  
Statutory Amortization, the Financial Administration Act $1,000
  Total capital expense for consumer Services $3,000

Operating expense
1816-6 Consumer services  
  Land and marine fleet - asset costs $1,000
  Total capital assets to be voted $1,000
  Total capital assets for consumer Services $1,000

Government Services Integration Cluster - vote 1817

The Government Services Integration Cluster (GSIC) provides strategic advice and cost-effective technology solutions for the Ministries of: Economic Development and Growth; Energy; Francophone Affairs; Government and Consumer services; Infrastructure; International Trade; Research, Innovation and Science; Seniors Affairs; and the Accessibility Directorate of Ontario.

GSIC supports and enables the information technology necessary for its supported ministries and agencies to operate modernize and transform their business.

Vote summary

Item number

Item

Estimates
2018-19

Estimates
2017-18

Difference
between
2018-19
and
2017-18

Actual
2016-17

Operating expense
1 Government Services Integration Cluster $53,495,200 $49,743,100 $3,752,100 $51,335,657
  Total operating expense to be voted $53,495,200 $49,743,100 $3,752,100 $51,335,657
  Total operating expense $53,495,200 $49,743,100 $3,752,100 $51,335,657

Operating assets
7 Government Services Integration Cluster $300,000 $1,914,500 ($1,614,500) $146,425
  Total operating assets to be voted $300,000 $1,914,500 ($1,614,500) $146,425
  Total operating assets $300,000 $1,914,500 ($1,614,500) $146,425

Capital expense
3 Government Services Integration Cluster $3,000 $3,000 - -
  Total capital expense to be voted $3,000 $3,000 - -
S Amortization, the Financial Administration Act $861,500 $576,900 $284,600 $101,438
  Total statutory appropriations $861,500 $576,900 $284,600 $101,438
  Total capital expense $864,500 $579,900 $284,600 $101,438

Capital assets
6 Government Services Integration Cluster $10,854,200 $7,872,600 $2,981,600 $5,855,739
  Total capital assets to be voted $10,854,200 $7,872,600 $2,981,600 $5,855,739
  Total capital assets $10,854,200 $7,872,600 $2,981,600 $5,855,739

Standard account by item and sub-items

Vote-item
number

Standard account by item and sub-items

Amount

Operating expense
1817-1 Government Services Integration Cluster  
  Salaries and wages $26,338,700
  Employee benefits $3,499,800
  Transportation and communication $108,000
  Services $79,493,100
  Supplies and equipment $43,000
  Subtotal $109,482,600
  Less: recoveries $55,987,400
  Total operating expense to be voted $53,495,200
  Total operating expense for Government Services Integration Cluster $53,495,200

Operating assets
1817-7 Government Services Integration Cluster  
  Deposits and prepaid expenses $300,000
  Total operating assets to be voted $300,000
  Total operating assets for Government Services Integration Cluster $300,000

Operating expense
1817-3 Government Services Integration Cluster  
  Services $2,000
  Other transactions $1,000
  Total capital expense to be voted $3,000
  Statutory appropriations  
  Other transactions  
Statutory Amortization, the Financial Administration Act $1,082,700
  Less: recoveries $221,200
  Total capital expense for Government Services Integration Cluster $864,500

Operating expense
1817-6 Government Services Integration Cluster  
  Business application software - salaries and wages $2,027,700
  Business application software - employee benefits $284,700
  Business application software - asset costs $8,541,800
  Total capital assets to be voted $10,854,200
  Total capital assets for Government Services Integration Cluster $10,854,200