SADIE News
Find announcements and updates related to the SADIE portal for submitting Exceptional Access Program drug requests for Ontario Drug Benefit recipients.
June 21, 2023 — Real time EAP approvals in SADIE
Immediate decisions — Prescribers will receive EAP approvals for many drug requests within seconds of submitting the EAP request in SADIE. Your patients can go to any Ontario pharmacy and fill their prescriptions immediately. For more details, go to Chapter 11 of the SADIE User Guide (PDF).
December 12, 2022 — Ability to appeal a decision and improved submit additional information experience
Ability to appeal a negative decision — Users can now appeal a negative decision by providing additional relevant clinical information via SADIE. For more details, go to Chapter 18 of the SADIE User Guide (PDF).
Improved submit additional information experience — When responding to a request for additional information, SADIE will provide the previous correspondence (original submission and ministry response), within the request, for easier access for the user and a more streamlined submission process. For more details, go to Chapter 16 of the SADIE User Guide (PDF).
October 5, 2022 — Enhancements to streamline the submission process
Patient lookup — Patient demographic information is auto populated based on a valid Ontario Health Card Number (HCN). For more details, go to Chapter 7 of the SADIE User Guide (PDF).
Less data entry — Requests are automatically classified as initial or renewal and SADIE will ask you the questions tailored to the request type. For details, go to Chapter 9 of the SADIE User Guide (PDF).
Request an amendment — Submit a request to amend an existing approval via SADIE. For existing approvals, SADIE users can request changes to the DIN or format, Dose, Approval period, via SADIE. For details, go to Chapter 17 of the SADIE User Guide (PDF).
Self-delete profiles — SADIE Delegates and Designates can delete their own profiles in SADIE. For more details, go to Chapter 13 of the SADIE User Guide (PDF).
April 6, 2022 — Self-manage practice locations and change to “Terms of User requirements
Self-manage practice locations: SADIE now allows users to self-manage their own practice locations. This means users can create new practice locations, edit practice location information or remove a practice location if it is no longer valid. Users can do all of this without having to contact the EAP. For details, go to Chapter 17 of the SADIE User Guide (PDF).
For more information about self-managing practice locations, Quick Reference — How to Manage Locations in SADIE (PDF).
Terms of Use: There is a change to the acknowledgement requirements for the Terms of Use page when accessing SADIE. Users will no longer be asked to click the “Accept” box on the Terms of Use page every time they sign into SADIE. This page will only display the first time a user logs into SADIE or if the Acceptable Use Policy has changed or if 90 days have passed since the user last accepted the Terms of Use.
February 16, 2022 — Provide requested additional information online
SADIE now has the ability for Prescriber and their Delegates and Designates to provide requested additional information online- Prescribers, their Delegates and Designates, are now able to respond to requests for additional information through SADIE. When the EAP program asks for additional information about an EAP drug request, Prescribers and Delegates or Designates can now use SADIE to provide it by clicking on the “Add Additional Information” button to type a response or add attachments. For details, go to Chapter 16 of the SADIE User Guide (PDF).
For more information about providing requested additional information online, Quick Reference — Provide Additional Information Online via SADIE (PDF).
November 15, 2021 — Online submission tracking
Introducing SADIE Online Submission Tracking
SADIE now has online submission tracking. Prescribers, their Delegates and Designates, are now able to receive real time access to the Ministry decisions and response letters in SADIE. Users can also drill down to see select historical correspondence (requests, additional information, response letters, etc.) Expanding on the email notifications introduced earlier this year, users within SADIE will now receive system generated email notifications when the status of their request changes. Notifications are sent to your GO Secure email address. For details, go to Chapter 14 of the SADIE User Guide (PDF).
For more information about tracking submissions online, see the Quick Reference — How to Track Requests and Ministry Response Letters guide (PDF).
May 26, 2021 — Email notifications
SADIE now sends email notifications when a request is ready to review and submit. Prescribers and Delegates now receive an email alert when a request created by a Designate is ready for the Prescriber or Delegate to submit. Designates now receive an email notification when a request has been submitted. Notifications will be sent to your GO Secure email address. For details, go to Chapter 14 of the SADIE User Guide (PDF).
Earlier this month, we launched the delegate role which allows Delegates to submit a request on behalf of a Prescriber, and support Prescribers in being able to maintain SADIE user accounts and practice location details.
For more information about Delegates and instructions on setting up their accounts, see the Quick Reference — How to Set-up a Delegate or Designate guide (PDF).
May 5, 2021 — SADIE Delegates now available
The Ministry of Health continues to modernize its Exceptional Access Program (EAP).
As the next major step forward, we are excited to announce that Prescribers can now assign Delegates in SADIE who can work on their behalf to create and submit requests to the EAP. The new Delegate role allows Prescribers to focus on direct patient care, while their Delegates perform the administrative functions on their behalf.
Last year we launched the Designate role which allows Designates to prepare EAP requests for the Prescriber to review and submit. This led to a 60% increase in the use of SADIE, with those using SADIE once continuing to use it for all of their EAP requests.
In addition to being able to submit a request on behalf of a Prescriber, Delegates now have extended administrative capabilities within SADIE to support Prescribers in being able to maintain SADIE user accounts and practice location details.
For more information about Delegates and instructions on setting up their accounts, see the Quick Reference — How to Set-up a Delegate or Designate guide (PDF).
May 2021 — SADIE Roadmap
SADIE Roadmap (PDF)
December 2020 — SADIE Newsletter
SADIE Newsletter (PDF)
June 24, 2020 — SADIE 2.0 Now available — with Designates
Introducing SADIE 2.0
The Exceptional Access Program Digital Assistant — now with Designates!
The Ministry of Health understands that fast approvals are important to patients and Prescribers awaiting Exceptional Access Program (EAP) decisions for Ontario Drug Benefits. That’s why we launched SADIE (the Special Authorization Digital Information Exchange) in 2019. After more than a year of operation, we are pleased to inform you that SADIE’s intuitive digital platform has successfully reduced application errors by 75% and cut EAP decision times by an average of 50% compared to fax requests.
Now we are excited to introduce the even more responsive SADIE 2.0. Those involved in the creation and submission of EAP requests told us that allowing Designates to use the system was critical — we listened.
Prescribers can now assign Designates to prepare EAP requests for their review and submission.
For more information about Designates and instructions on setting up Designates’ accounts, see the Quick Reference — How to Set-up a Designate (PDF) guide.
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Contact the SADIE Team – SADIE@ontario.ca