Services delivered: attendance centre

Component: Alternatives to Custody and Community Interventions

Legislation: Child, Youth and Family Services Act (CYFSA) 2017

Requirements

Disposition of records

1. In the event the Service Provider ceases operation, it is agreed that the Service Provider will not dispose of any records related to the services provided for under this contract without the prior consent of Ontario, which may be given subject to such conditions as Ontario deems advisable
2. For purposes of services provided pursuant to the Youth Criminal Justice Act (YCJA) (Canada), and the Provincial Offences Act (POA), upon termination of services to the young person, the Service Provider will retain and ultimately dispose of records relating to the young person in accordance with the Youth Criminal Justice Act (Canada), the Child, Youth and Family Services Act, 2017 (CYFSA) and the policies and procedures of Ontario

Confidentiality

1. The Service Provider, its directors, officers, employees, agents and volunteers will hold confidential and will not disclose or release to any person other than Ontario at any time during or following the term of this contract, except where required by law, any information or document that tends to identify any individual in receipt of services without obtaining the written consent of the individual or the individual's parent or guardian prior to the release or disclosure of such information or document. Where the Service Provider is a municipality, or such other "institution" as defined in the Municipal Freedom of Information and Protection of Privacy Act, the provisions of such Act with respect to the disclosure or release of information apply
2. Where the Service Provider is providing services for the purposes of the Youth Criminal Justice Act (YCJA) (Canada) and the Provincial Offences Act, (POA) the Service Provider, its directors, officers, employees, agents, and volunteers will abide by the confidentiality provisions of the Youth Criminal Justice Act (YCJA) (Canada) and the policies and procedures of Ontario

Transfer Payment Recipients will follow the Youth Justice Services Manual (YJSM) that was first issued April 1, 2006, and all subsequent revisions. "Contents Applicable to All" and the "Transfer Payment Community Based Programs and Services" sections outline minimum requirements for the Transfer Payment Recipients.

Service objectives

• Provide an effective, efficient, economical alternative to custody for youth in conflict with the law
• Contribute to the development of a framework of community-based alternative interventions to reduce reoffending rates and address prevention, rehabilitation, reintegration, and reparation of harm

Service description

People Served

Young person's aged 12 – 17 at the time of an offence who have been found guilty and are currently on probation, conditional supervision or community supervision, or young persons on detention status as part of a community release plan.

Referral is by the probation officer, or through other Youth Justice Division (YJD) funded service providers as negotiated by the regional office.

Program/service features

• Community-based individualized programming and community support that addresses the circumstances underlying a young person’s offending behavior
• Interventions and prevention are focused on the rehabilitative and reintegration needs of the young person
• Programming is closely supervised, promotes family involvement, and is based on current best practice and « what works » literature
• Programming influences attitudes and behaviour and promotes the development of appropriate social skills by addressing criminogenic risk/need factors
• Programming is offered at minimum Monday to Saturday and during the day and evening. Specific programming is dependent on the needs of the local community but may include group sessions for cognitive skills, anger management, life skills, substance abuse, anti-criminogenic thinking, literacy or tutoring, employment, or job search skills, as well as HUB training and SNAP YJ if available
• Nutritional needs of youth are addressed in the program design
• Program for each young person is up to a maximum of 240 hours and up to but not exceeding a six-month period (any variations should be approved by the Probation Manager) May be extended based on case management and individual needs
• The program design involves the probation officer as case manager. For youth currently on probation, conditional supervision or community supervision, enforcement of the attendance order is ultimately the responsibility of the probation officer

Individual planning and case management

The probation officer is the case manager responsible for the provision and coordination of all services relevant to the YCJA sentence. The probation officer prepares a Case Management Plan, guided by the Risk/Need Assessment, as the overall service plan for the young person.

The service provider will develop an individualized plan for each young person that is consistent with the probation officer’s Case Management Plan and reflects the assessment of needs, the specific services/supports/interventions to be provided and the expected outcomes of service. Criminogenic needs will be specifically identified to guide the selection of appropriate targets of service.

Services will be

• Part of a youth centered delivery system that provides rehabilitative and reintegration programs and services to youth in conflict with the law
• Based on cognitive behavioral principles and interventions, best practices, consultation, evidence-informed and/or evidence-based programming and integrated with other services provided to youth within government and in the community
• Reflective and responsive to the youth, family and community strengths and needs
• Accountable to the young person, family, and community
• Sensitive to the social, linguistic, and cultural diversity of families and communities
• Staffed by individuals with the appropriate range of skills, abilities, and cultural competency necessary to respond effectively to the needs of youth and families
• The support is based on the young person's assessed needs, preferences and available individual, agency, community, and contracted ministry resources
• Aligned where appropriate to support the achievement of the Youth Justice Division's four outcomes for youth
  • Improved functioning and positive social behaviour
  • Increased skills and abilities
  • Increased youth engagement with support and
  • Decreased re-offending
• Responsible for completing training modules, reviewing business processes, and viewing program results of the Ministry of Children, Community and Social Services (MCCSS) Youth Justice Outcomes Framework (YJOF) via the YJOF SharePoint Site (please contact the regional office for site access)
• Responsible for demonstrating outcome achievement using the following tools of the MCCSS Youth Justice Outcomes Framework consistent with timelines and processes specified in training modules
  • Actively offering youth the option to complete the Non-Residential Youth Experience Survey (NRES)
  • Completing the Monthly Survey Distribution Record
  • Completing the Outcome Data Collection Form (ODCF)
• Aligned with Anti-Racism and human rights principles to challenge racism and oppression in all its forms

Reporting requirements

The following service data will be reported on at an Interim and Final stage. Please refer to your final agreement for report back due dates and targets.

Service Data Name	Definition
# of Individuals: Employment/Vocational Supports	Attendance Centre - The total number of young person's receiving employment/vocational supports either as part of the Attendance Centre Program or through a referral from the Attendance Centre Program to a community partner during the period of the ATC program, to assist the young person to achieve and maintain employment/vocational functioning. For example, job search, skills and strengths assessment, interview skills, resume writing, presentation skills, job skills training.
# of Individuals: Education Supports: Attendance Centre	Attendance Centre - The total number of young person's receiving educational supports, either as part of the Attendance Centre Program or through referral from the Attendance Centre Program to a community partner during the period of the ATC Program, to assist the young person to achieve and maintain educational functioning. For example, education advocacy, educational supports in-class, tutoring, alternative educational programming.
# of Individuals: Attendance Centre	Attendance Centre - The number of young persons who are the recipients of the approved service in a residential or non-residential program during the fiscal year (April 1st — March 31st). A young person will be counted as follows: One program start and completion in a fiscal year: A young person is counted once in a fiscal year where the service is completed. Multiple services/one service provider: Where a young person is receiving multiple services from one service provider, that young person is counted in each program. Multiple admissions in-year – same service/same program: A young person is counted once if there is a break in service in the fiscal year and the young person re-enters the same program, with the same service provider, A young person is counted as a new admission if they return to the same service provider on referral by the case manager to attend a new or similar program. Same service is defined as a program delivered to a youth addressing one (original) charge. Multiple admissions in-year – new service/same program: A young person is counted each time, where a service is completed in the fiscal year and the young person is the recipient of the same service, under a new charge. New service is defined as a program delivered to a youth to address a new charge. Fiscal Year overlap: A young person is counted once in each fiscal year where the service being provided begins in one fiscal year and continues into a new fiscal year. Where a young person is receiving multiple services from one service provider, that young person is counted in each program.
# of Individuals: Anger Management: Attendance Centre	Attendance Centre - The total number of young person's receiving anger management programming either as part of the Attendance Centre program or through referral from the Attendance Centre program to a community partner during the period of the ATC program, to assist the young person to achieve and maintain anger and stress management. For example, group discussions, conflict resolution processes, de-escalation of negative behaviour, pro-social modeling.
# of young person's receiving Community Learning HUB programming: Attendance Centre	The total number of young person's receiving Community Learning HUB programming to help enhance their skills development and employment/training needs and supports. A young person is counted once in a fiscal year where they receive any Community Learning HUB programming.
# of Individuals: Substance Abuse: Attendance Centre	Attendance Centre - The total number of young person's receiving substance abuse/addictions programming either as part of the Attendance Centre Program or, through referral from the Attendance Centre Program to a community partner during the period of the ATC program, that targets specific medical, social, and behavioral issues related to substance use and addictions. Services include programming that provides for treatment, detoxification, relapse prevention, and referrals to clinical supports.
# of Community Learning HUB programs youth receive: Attendance Centres	The total number of Community Learning HUB programs each youth receives to help enhance their skills development and employment/training needs and supports programs are the learning units organized under each theme on the Community Learning HUB. For example, under the theme of Employment, a thematically organized learning unit is Interview Preparation and Money Basics is a learning unit under the Financial Literacy theme.
# of Hours of direct service: Attendance Centre	Attendance Centre - Total number of staff hours spent in direct contact with young persons, face to face or by telephone, to provide services.
# of Individuals: Healthy Relationships: Attendance Centre	Attendance Centre - The total number of young person's receiving group or individual healthy relationships supports, either as part of the ATC program, or through a referral from the ATC program to a community partner, during the period of the ATC program. Examples of programming delivered for healthy relationship includes education on healthy and unhealthy relationships, how to cope with and understand codependent and problematic relationships, how to evaluate personal relationships and techniques to help youth improve and repair personal relationships.
# of Individuals: Life skills: Attendance Centre	Attendance Centre - The total number of young person's receiving group or individual life skill supports, either as part of the ATC program, or through a referral from the ATC program to a community partner, during the period the of ATC program. Examples of programming delivered for life skills: hygiene, independent living, financial literacy, healthy sexuality, parent support group, recreation, leisure, counselling, cultural awareness.
Attendance Centre: Ministry-funded Agency Expenditures	Total ministry-funded expenses for the Transfer Payment Recipient to administer and/or deliver this service in the reporting year (cumulative).