Component: Reintegration/Rehabilitation Services - Community

Legislation: Child, Youth and Family Services Act (CYFSA)

Requirements

Disposition of records

  1. In the event the Service Provider ceases operation, it is agreed that the Service Provider will not dispose of any records related to the services provided for under this contract without the prior consent of Ontario, which may be given subject to such conditions as Ontario deems advisable
  2. For purposes of services provided pursuant to the Youth Criminal Justice Act (YCJA) (Canada), and the Provincial Offences Act (POA), upon termination of services to the young person, the Service Provider will retain and ultimately dispose of records relating to the young person in accordance with the Youth Criminal Justice Act (Canada), the Child, Youth and Family Services Act (CYFSA) 2017 and the policies and procedures of Ontario

Confidentiality

  1. The Service Provider, its directors, officers, employees, agents and volunteers will hold confidential and will not disclose or release to any person other than Ontario at any time during or following the term of this contract, except where required by law, any information or document that tends to identify any individual in receipt of services without obtaining the written consent of the individual or the individual's parent or guardian prior to the release or disclosure of such information or document. Where the Service Provider is a municipality, or such other "institution" as defined in the Municipal Freedom of Information and Protection of Privacy Act, the provisions of such Act with respect to the disclosure or release of information apply
  2. Where the Service Provider is providing services for the purposes of the Youth Criminal Justice Act (YCJA) (Canada) and the Provincial Offences Act (POA) the Service Provider, its directors, officers, employees, agents, and volunteers will abide by the confidentiality provisions of the Youth Criminal Justice Act (YCJA) (Canada) and the policies and procedures of Ontario

Transfer Payment Recipients will follow the Youth Justice Services Manual (YJSM) that was first issued April 1, 2006, and all subsequent revisions. “Contents Applicable to All” and the “Transfer Payment Community Based Programs and Services” sections outline minimum requirements for the Transfer Payment Recipients.

Service objectives

  • Provide supports to the families of youth in conflict with the law to support rehabilitation and address situations that put youth at risk of re-offending
  • An opportunity to understand the dynamics occurring in the family to reinforce positive behaviour
  • Facilitate open and honest communication
  • Support families through a difficult time and develop healthy and supportive relationships
  • To respond to/address the complex issues of high-risk youth and youth in conflict with the law

Service description

People served

  • At risk and/or high-risk young persons aged 12 to 17 (at the time of contact) and their families. At risk and/or high-risk young persons can include youth who
    • are in conflict with the law, and/or are detention status, and/or
    • have been sentenced and are at risk to reoffend, and/or
    • reside in a high needs community that further increases exposure to risk factors, and/or
    • have mental health and/or behavioural needs

Program/service features

  • Community-based programs and interventions offered to address criminogenic needs that are linked to the probability of reoffending
  • The service provider engages the youth and family to identify needs, empower them to address the needs and develop holistic, individualized and strength- based supports and services
  • Referrals can be made for at risk youth (youth that are vulnerable based on a specific risk factor such as poverty, racism, family issues, health issues, challenges with institutions etc.) and high-risk youth (youth that face multiple barriers to success, and may be disengaged from their communities) by the following
    • Probation Officer Schools
    • Police
    • Crown or
    • Funded service providers as negotiated by the regional office

Individual planning and case management (standard terms)

Engagement/assessment of families supports understanding of a wide range of factors that may be overlooked in other processes such as role of the physical environment on the youths’ behaviour (e.g., does the youth have opportunity for privacy), cultural factors, values of family, contact with community, etc. The objective of a family worker is to use this holistic view to identify strengths, resiliency factors and areas that may require additional support whether emotional, informational, community, etc.

The service delivery model needs to recognize and incorporate the benefits of working with families, including

  • Bringing the family together for programming, interventions, assessments, to see how the family functions and guide the worker to plan for appropriate interventions
  • Family work can help parent(s) move beyond blaming one particular child for the issues occurring within the family (e.g., offending behaviour) and can help understand the problems in a new way
  • Workers can facilitate open and honest communication that avoids blaming/ targeting one individual for all the issues
  • Where probation services are involved, the Probation Officer is the case manager responsible for the provision and coordination of all services relevant to the YCJA The Probation Officer prepares a Case Management Plan guided by the Risk/Need Assessment, to provide the overall service plan for the young person. The service provider will develop an individualized plan for each youth and family that is coordinated with the Probation Case Management Plan
  • Probation Officers are assigned to all young persons in Where a Probation Officer refers a youth as part of a detention community release plan, services will be coordinated by the Probation Officer
  • Where referral is through police, Crown or schools, the Service Provider is the case manager for the YJ Family Support Worker services and will develop a case plan based on assessed needs. Specific services, supports and interventions will be identified, along with expected outcomes of service

Services will be

  • Part of a youth centered delivery system that provides rehabilitative and reintegration programs and services to youth who are in, or at risk of, conflict with the law
  • Based on cognitive behavioural principles and interventions, best practices, and evidence- informed and/or evidence-based programming, and integrated as appropriate with other services provided to youth within government and in the community
  • Reflective and responsive to the youth, family and community strengths and needs
  • Accountable to the youth, family, and community
  • Sensitive to the social, linguistic, and cultural diversity of families and communities
  • Staffed by individuals with the appropriate range of skills, abilities, and cultural competency necessary to respond effectively to the needs of youth and families
  • The program/support is based on the youth’s assessed needs, preferences and available individual, agency, community, and contracted ministry resources
  • The family will be offered to complete the Youth Justice Family Worker Parent/Guardian Experience Survey
  • Further, required data will be identified by the Youth Justice Division
    • Aligned where appropriate to support the achievement of the Youth Justice Division’s four outcomes for youth
    • Improved functioning and positive social behaviour
    • Increased skills and abilities
    • Increased youth engagement with supports and
    • Decreased re-offending
  • Responsible for completing training modules, reviewing business processes, and viewing program results of the Ministry of Children, Community and Social Services (MCCSS) Youth Justice Outcomes Framework (YJOF) via the YJOF SharePoint Site (please contact regional office for site access)
  • Responsible for demonstrating outcome achievement using the following tools of the Ministry of Children, Community and Social Services (MCCSS) Youth Justice Outcomes Framework (YJOF) consistent with timelines and processes specified in training modules
    • Actively offering youth the option to complete the Non-Residential Youth Experience Survey (NRES)
    • Completing the Monthly Survey Distribution Record Completing the Outcome Data Collection Form (ODCF)
  • Applying the standardized collection of Identity-based data in order to better serve youth who receive Youth Justice services and programs. The standardized collection should be applied for all types of programming except Prevention and Extrajudicial Measures
  • Aligned with Anti-Racism and human rights principles to challenge racism and oppression in all its forms

Reporting requirements

The following service data will be reported on at an Interim and Final stage. Please refer to your final agreement for report back due dates and targets. 

Service Data Name Definition

# of young persons served in the OYAP Family Worker Program

The number of young persons who are the recipients of the approved service in a residential or non-residential program during the fiscal year (April 1st – March 31st). A young person will be counted as follows: One program start and completion in a fiscal year: A young person is counted once in a fiscal year where the service is completed. Multiple services/one service provider: Where a young person is receiving multiple services from one service provider, that young person is counted in each program. Multiple admissions in-year – same service/same program: A young person is counted once if there is a break in service in the fiscal year and the young person re-enters the same program, with the same service provider. A young person is counted as a new admission if they return to the same service provider on referral by the case manager to attend a new or similar program. Same service is defined as a program delivered to a youth addressing one (original) charge. Multiple admissions in-year – new service/same program: A young person is counted each time, where a service is completed in the fiscal year and the young person is the recipient of the same service, under a new charge. New service is defined as a program delivered to a youth to address a new charge. Fiscal Year overlap: A young person is counted once in each fiscal year where the service being provided begins in one fiscal year and continues into a new fiscal year. Where a young person is receiving multiple services from one service provider, that young person is counted in each program.

# of Hours of direct service: OYAP Family Worker Program

Total number of staff hours spent in direct contact with young persons, face to face or by telephone, to provide services.

# of Families Receiving Programming from the OYAP Family Worker

The total number of families receiving formal, therapeutic family programming/counselling, during the period of the ISSP sentence order, directed toward sustaining improved parenting skills and family dynamics, for example parental education and general supports in parenting, managing relationships, communication, and family discipline. Sessions can be individual or group.

OYAP: Family Worker: Ministry- funded Agency Expenditures

Total ministry-funded expenses for the Transfer Payment Recipient to administer and/or deliver this service in the reporting year (cumulative).