Services delivered: Indigenous community service order/personal service order

Component: Indigenous services

Legislation: Child, Youth and Family Services Act (CYFSA), 2017

Requirements

Disposition of records

1. In the event the Service Provider ceases operation, it is agreed that the Service Provider will not dispose of any records related to the services provided for under this contract without the prior consent of Ontario, which may be given subject to such conditions as Ontario deems advisable
2. For purposes of services provided pursuant to the Youth Criminal Justice Act (YCJA) (Canada), and the Provincial Offences Act (POA), upon termination of services to the young person, the Service Provider will retain and ultimately dispose of records relating to the young person in accordance with the Youth Criminal Justice Act (Canada), the Child, Youth and Family Services Act (CYFSA) 2017 and the policies and procedures of Ontario

Confidentiality

1. The Service Provider, its directors, officers, employees, agents and volunteers will hold confidential and will not disclose or release to any person other than Ontario at any time during or following the term of this contract, except where required by law, any information or document that tends to identify any individual in receipt of services without obtaining the written consent of the individual or the individual's parent or guardian prior to the release or disclosure of such information or document. Where the Service Provider is a municipality, or such other "institution" as defined in the Municipal Freedom of Information and Protection of Privacy Act, the provisions of such Act with respect to the disclosure or release of information apply
2. Where the Service Provider is providing services for the purposes of the Youth Criminal Justice Act (YCJA) (Canada) and the Provincial Offences Act (POA) the Service Provider, its directors, officers, employees, agents, and volunteers will abide by the Confidentiality provisions of the Youth Criminal Justice Act (YCJA) (Canada) and the policies and procedures of Ontario

Transfer Payment Recipients will follow the Youth Justice Services Manual (YJSM) that was first issued April 1, 2006, and all subsequent revisions. "Contents Applicable to All" and the "Transfer Payment Community Based Programs and Services" sections outline minimum requirements for the Transfer Payment Recipients.

Service objectives

• Provide culturally relevant programming for Indigenous young persons
• Provide a community-based sentencing option that will
  • develop, implement, and supervise specific activities relevant to holding young person’s accountable for reparation of harm done and
  • provide opportunities for young persons to be contributing members of the community

Service description

People served

Indigenous young person's aged 12-17 at the time of the offence who have been found guilty and ordered by the youth justice court to perform a community service or to compensate any person in kind or by way of personal service for any loss, damage, or injury.

Community Service Order/ Personal Service Order (CSO/PSO) may appear as stand- alone orders or a condition of a probation order.

Program/service features

• Services will be provided by an Indigenous service provider, where possible
• Non-Indigenous service providers are to work closely with Indigenous partners to ensure programs offered are culturally responsive and meet the needs of the Indigenous youth served
• Community service is an activity or set of activities comprised of tasks to be performed by a young person (without remuneration) that can be seen to serve a specific short- or long-term benefit to both the young person and the community
• Community service activities should: be individualized
  • address the overall reintegration and/or rehabilitation of the young person
  • be related to a youth's criminogenic factors that will be specifically identified to guide the selection of appropriate targets of activities
  • support accountability of the young person
  • provide an opportunity for the young person to recognize their skills and abilities and
  • encourage constructive use of leisure time
• A range of placements are available in the community
• The total hours and timeframe for completion are set by the Youth Justice Court
• The program encourages and facilitates community involvement and participation

Individual planning and case management

• The probation officer is the case manager responsible for the provision and coordination of all services relevant to the YCJA sentence. Where the order is longer than three months, the probation officer prepares a Case Management Plan, guided by the Risk/Need Assessment (RNA), as the overall service plan for the young person. If the order is under three months, the probation officer has discretion for completion of an RNA
• The identification of the specific community service activity(ies) to be performed is normally done through a collaborative process involving, but not limited to, the service provider, probation officer, young person, and parent(s)/guardian. The service provider will develop and supervise an individualized plan for each young person that is consistent with the probation officer's Case Management Plan (where completed), and reflects the assessment of needs, the specific services/supports/interventions to be provided and the expected outcomes of service
• The probation officer will monitor and verify progress and enforce the order under section 137 of the YCJA where applicable

Services will be

• Delivered as close to youth's homes including within the communities themselves, when possible
• Part of a youth centered delivery system that provides rehabilitative and reintegration programs and services to youth in conflict with the law
• Based on cognitive behavioral principles and interventions, best practices, consultation, evidence-informed and/or evidence-based programming and integrated with other services provided to youth within government and in the community
• Reflective and responsive to the youth, family and community strengths and needs
• Accountable to the youth, family, and community
• Sensitive to the social, linguistic, and cultural diversity of families and communities
• Staffed by individuals with the appropriate range of skills, abilities, and cultural competency necessary to respond effectively to the needs of youth and families
• The support is based on the youth's assessed needs, preferences and available individual, agency, community, and contracted ministry resources
• Aligned where appropriate to support the achievement of the Youth Justice Service Division’s four outcomes for youth
  • Improved functioning and positive social behavior
  • Increased skills and abilities
  • Increased youth engagement with supports and
  • Decreased re-offending
• Responsible for completing training modules, reviewing business processes, and viewing program results of the Ministry of Children, Community and Social Services (MCCSS) Youth Justice Outcomes Framework (YJOF) via the YJOF SharePoint Site (please contact regional office for site access)
• Responsible for demonstrating outcome achievement using the following tools of the Ministry of Children, Community and Social Services (MCCSS) Youth Justice Outcomes Framework (YJOF) consistent with timelines and processes specified in training modules
  • Actively offering youth the option to complete the Non-Residential Youth Experience Survey (NRES)
  • Completing the Monthly Survey Distribution Record Completing the Outcome Data Collection Form (ODFC)
• Applying the standardized collection of Identity-based data in order to better serve youth who receive Youth Justice services and programs. The standardized collection should be applied for all types of programming except Prevention and Extrajudicial Measures
• Aligned with Anti-Racism and human rights principles to challenge racism and oppression in all its forms

Reporting requirements

The following service data will be reported on at an Interim and Final stage. Please refer to your final agreement for report back due dates and targets.